I first used Design Matters in 2020 for a kitchen remodel. I really liked the designer's…read moresuggestions and knowledge of materials and suppliers. However, there were several problems along the way including mis-measuring the size of the sink (causing me additional return fees and time), not enough tile ordered for the backsplash (causing a week delay during construction), and not ordering the correct number of door knobs/drawer pulls (causing further delay in the completion of the project). When I started to plan for a bathroom remodel earlier this year my first thought was to select the materials on my own without the help of a designer. After visiting a few tile stores, I was overwhelmed and decided to use Design Matters again. Although the issues with the kitchen remodel were frustrating, I gave them the benefit of the doubt as that was during a heightened Covid period and the designer did not visit my kitchen to determine the details as often as they probably would have otherwise. I met with the designer at the Los Gatos showroom in the end of June to discuss materials, colors, and tile layout. I was not able to find a new vanity by that time, so the designer said she would look into one and get back to me with a suggestion. She did place the orders for the tile. However, after two months, and with the contractor starting in two weeks, I had not received any follow up on the vanity, design plans, paint colors, etc. I emailed the designer and received a response that she was out of the office and after several back-and-forth emails, over a week later I finally received the design information that was overdue. However, Design Matters completely dropped the ball on the new vanity and at that point there was no time to order one before the contactor started. No apology, suggestions, or alternatives were ever offered. Most frustrating was the lack of follow-through on the tile order. Design Matters had ordered tile from Porcelanosa in early July that was to take 8-12 weeks to arrive. Porcelanosa informed Design Matters of a two to three month shipping delay. Without any communication with me, with Design Matters told Porcelanosa it would not be an issue, even though they were aware of my construction start date. Not only did Design Matters not inform me of this delay, they offered absolutely no assistance or suggestions on how to solve the issue. Luckily for me, the staff at Porcelanosa was wonderful and were able to rush a new order for the tile with expedited shipping. Of course, I had to pay significant amount of money for the additional order and expedited shipping; again, without any remedy or assistance from Design Matters. I did like the design suggestions provided by Design Matters; however, the lack of follow up, accurate material ordering, or follow-through on the ordering caused me significant additional costs and time. I would not recommend Design Matters and will certainly not use their services in the future.

Update: Julie responded to my review on another platform. She did not dispute her numerous mistakes…read morepicking and ordering materials, or her refusal to deliver complete plans, or her refusal to estimate costs. She instead claimed that doing the job correctly was actually a premium feature that cost extra (beyond the $10,700 we paid), so it was our responsibility to find and correct her mistakes, and that she should have even billed us an extra $6,000 for time spent correcting her own mistakes. This also meant she claimed to have made $6,000 worth of mistakes on a $10,700 job. She then threatened to get lawyers involved in retaliation for this review, even though all that was needed was a sincere apology and a promise to improve. I originally gave her 3 stars and a balanced review in the hope she would improve, but her response made me doubt that she will.

Cherie is the consummate professional. She listens carefully…read moreto her clients and delivers based on the clients taste and goals. She has made our home both comfortable and incredibly warm with exquisite quality and a reflection of our goals. She is THE BEST.

This is right in my backyard and I visited it for the first time with a friend who was visiting…read more Lovely lovely store! Beautiful unique pieces for the home. I highly recommend checking it out. Cherie deserves your consideration and business.

We are very pleased with Melissa Holt of Cabana Rehab Interiors who was involved in the finish work…read moreand styling of our home. Melissa did a fantastic job and her talents are endless! She set up a plan, executed it effectively and efficiently all while doing it within our budget. We certainly would not hesitate to recommend Cabana Rehab Interiors to anyone with a remodeling, building or styling project.

If you are looking for an interior designer, FAIRI is an excellent choice! Lillibelle is the main…read moreperson and who I worked with during the entire process. She is so awesome and amazing! I had a house for resale, and Lillibelle designed the house from top to bottom and helped me get 11 offers on the house, sold at a record price in that housing community! What I loved about FAIRI: - Friendly and sincere - They really want to help you to make your home look nice. They are so so nice and they will try their best for you. - Reasonable price - Great connections to contractors and realtors - Able to get contractor discounts at certain places - They also do home remodeling! - Fast efficient service - Always available on the phone when needed to be reached - There were several times when the item I wanted went out of stock. No problem - they found another very affordable replacement in a matter of hours. - Lastly and most importantly - Impeccable taste! If new and modern style is what you are going for, FAIRI will provide you with an amazing design. FAIRI has had a lot of experience with designing expensive homes in Silicon Valley and wonderful Airbnb's in tourist places in California like at Yosemite and Joshua Tree. Other designers have taste that is too old and traditional. FAIRI is perfect for Silicon Valley's needs. They will update your home to make it look modern and new, and not old and boring. You won't regret reaching out to them!

The way Lili designed my house was simply amazing! From the start of the project to the finishing…read moretouches, she was highly involved and helpful at every stage. She greatly eased my anxiety and helped the entire procedure go much more smoothly. She maintained things going smoothly from beginning to end thanks to her excellent organizational abilities. What was most notable was her deep understanding of both design and construction. The fact that Lili genuinely comprehends every facet of the procedure greatly increased its effectiveness and efficiency. I couldn't be happier with the outcome. She is a wonderful coordinator in addition to being a good designer, and her thorough knowledge of the technical aspects of things made the entire process very simple.

Working with Fera has been an absolute pleasure. When we first started working together, she was…read morejust beginning to build her own business, yet her natural talent was immediately clear. I am not an easy person to please, and I admit I am a perfectionist -- everything must be just right. In the past, even when I hired very high-end stagers, I would always find myself going back after they were done to adjust details: adding, removing, relocating items, bringing in fresh flowers, and more. But once I began working with Fera, everything changed. I quickly saw the potential she has -- her eye for design, her sense of quality, and her ability to create perfectly balanced spaces are exceptional. She makes everything look flawless, and for the first time, I truly felt I didn't need to redo a single thing. I genuinely enjoy working with her and highly recommend Fera to anyone looking for an interior designer with great taste, dedication, and an extraordinary attention to detail.

"Fera has been my go-to stager for years, and she consistently delivers incredible results. Her eye…read morefor design is second to none. For my latest Benicia listing, her staging created such an impact that we secured a cash offer in only 10 days, well exceeding the market average. If you want a stager with impeccable taste who gets homes sold fast, Fera is the best in the business!!

Divino Arc exceeded our expectations from start to finish. As a small business, they brought an…read moreunparalleled level of care and attention. They truly listened to our ideas instead of pushing their own vision, and then built on them with suggestions that significantly improved both the functionality and the overall aesthetic of our space. What impressed us most was their ability to balance design vision with execution. Every recommendation had a purpose -- better flow, storage, lighting, and visual cohesion. The end result feels completely aligned with how we actually live as a family with young children. We're now two months post-renovation, and not only are we still thrilled, but there's still nothing we would change. We highly recommend Divino Arc.

We did a home renovation recently and had the privilege of working with Nir and Tal from the Divino…read moreArc team. They helped us design several spaces in our new home, including our kitchen and 3 bathrooms. When we first started working with them, we already had a basic layout proposed by our architect. However, Nir and Tal convinced us to switch to a different layout that was much more functional and had better flow, by turning our island and relocating the kitchen table. We are extremely pleased that we went with their suggestion, the end result is much better than our initial plan would have been. They also had great communication with us throughout the entire project, taking into account our feedback to come up with a great design together. They have great relationships with the vendors that they work with - they were able to help us secure good pricing and also help us troubleshoot and resolve minor issues from the vendors. Overall, great experience working with their team and would happily work with them again in the future!

Bottom line: WHEN YOU NEED A HOME STAGED CALL "DANETTE"…read more I am a realtor and a fellow realtor recommended Danette for staging. I have been so impressed with her suggestions from Choosing paint colors, in this case we used some of the owners furniture and Danette added the embellishments. This listing had an offer after only 3 day on the market!! Sellers are thrilled! Buyers are thrilled and Agents are thrilled. Your professional direction was so important in this sale. THANK YOU!! I will refer you to other agents and of course call you to stage all my listings. Janice Boardman eXp Realty of California

Love working with Danette! Her service and style is as good as it gets…read more For me, I am all about the experience as well as the service. And she gets it. And as a high producing listing agent, I have seen them or worked with almost all of them and she is always my "go-to" choice without question. Thank you Danette for always providing the best possible experience and service out there AND... at a very reasonable rate. :)

Tina always goes above and beyond to make every stage perfect. She has the absolute best eye and…read moreseriously works magic. Tina uses much nicer furniture than the average stager. She understands what buyers are looking for and knows how to show off a home! Aside from being an amazing designer, Tina also has an incredible personality. She is so pleasant to work with and very approachable. Tina truly puts her whole heart into each stage and cares about her clients.

Tina was extremely responsive and helpful. She and her team did a fantastic job for one of my high…read moreend listings. We got many compliments from the neighbors and buyers. Tina is a dependable and joyful person to work with!