I boarded my 2 dogs Lenny and Ozzie on June 9th to the 12th at Dogtopia in Eau Claire, WI. When I…read morepicked up my dogs Lenny had a cough. I was not notified he was sick. After a day at home he began having trouble breathing. My Vet was closed so I took him to Allied Emergency Vet services. Lenny now had Bronchial Pneumonia from kennel cough. Looking into previous reviews at Dogtopia this was not the first time this has happened. Lenny has had to spend 3 days in care on antibiotics and IV's at a cost of over $4000 dollars. So now it has cost me $500 for boarding and $4000 for urgent care. Evidence shows that the disinfecting practices and/or introduction of sick dogs into Dogtopia are a problem. I am very upset that I was not notified of Lenny being sick and now over $4000 in bills for a 3 day stay. I am sure other dogs got sick as well. After speaking with the Manager at Dogtopia all I got was "I am sorry". Not good! Kyle Adams Reached out to Dogtopia in Eau Claire for paperwork that was signed that has disclaimers for sickness contracted at the facility. To my surprise my signed paperwork has been destroyed. Got a copy to show my lawyer and it is currently under review. Dogtopia states that they sent an email on 5/24/23 and 6/1/23 to dog owners about kennel cough (Dog Influenza). Never received either email, but did get emails for conformation of boarding, invoice and on 6/2/23 a Happy Birthday for Lenny. Very curious! Kyle Adams Well the verdict is in and I picked up Lenny from urgent care and the bill was $5300. The Dogtopia paperwork says they are not responsible for any illness contracted at their facility and they are vigilant in cleaning and disinfecting so their could not be any negligence even though in the past cleaning fluids were left out for a dog to drink and was hospitalized. If I would have gotten any type of help other than I am sorry I would not be doing this. As it is you could be handed your dog back dead and and "I am sorry" is the courtesy you get. Kyle Adams

We LOVE dogtopia! The staff are kind and caring. They treat each dog as their own. My sweet, shy…read morepup is growing in her confidence and always comes home happy!

This is by far the best dog training place in town! We have been to a few and Karen's no nonsense…read moretraining was just what Louie needed. After 1 class his behavior was improved. After 3 classes we had a different dog! Highly recommend Karen's classes!! It's not puppy social hour. This is training!!! Expect to be the boss of your dog. Loved it.

As the owner of three Labrador Retrievers and well used to the ins and outs of boarding, I felt…read morethat the previous review of the K9 Dorms was obviously written by someone who had had a very bad day and would like to respond to her criticisms. I, also, have boarded elderly dogs and realize everytime that I board them that they are more susceptible to infections such as Bordatella not only due to their age but also to the stress of being away from their homes. I suspect that this particular dog had harbored the Bordatella bacteria in its system and the coincidence it had of developing into a full blown case of this non-fatal disease was caused by the stress more than anything else. Elderly dogs also have lost the elasticity of the alveolar sacs in their lungs simply due to aging; in addition, bull dogs with their lovely pug-like faces are probably susceptible to respiratory afflictions mainly due to the diminished airspace from those short noses - having boarded here many times and for extended periods, I can honestly say that my dogs have never developed any communicable disease. One of the things that both I and my dogs love about being boarded here is that they are allowed to go outside for a run and are walked several times a day. At other kennels, there is an additional charge for them to be allowed to get outside; to have someone attend them is an additional charge. I have also boarded during very hot spells and appreciate their being cooled down - unlike humans, dogs have enough insulation to where it is difficult to cool them, especially since they can only pant and perspire through the pads of their feet - cool water really is beneficial - their insulation protects them from chilling. I have not boarded anywhere that didn't charge a fee per day rather than by a 24 hour period so if this woman was getting a discount at another boarding kennel, it was no doubt due to her being a regular boarder rather than standard procedure. I have never had a problem with the kennel not being open during the specified times but do understand that emergencies happen and it resulted in an annoyance, nothing else - none of us like being inconvenienced; it sounds like a call was left at the preferred number - maybe it could have avoided by listing a cell phone number and not the home phone one. One of my dogs has really hated being boarded but when I pull up in front of K9 Dorms, she perks up, wags her tail, and can't wait to go inside - that in itself says a lot about what kind of care she gets. I have recommended K9 Dorms to several of my friends and they all have loved it and both Karen and Katie (though one of them did say that she had a problem with her dog not wanting to go home...) - I feel this criticism is unfair - perhaps the writer has simply forgotten the annoyances of other businesses.

We (and our dog) love emBARK! He attended since he was about 2 months old and has always loved it…read more We recently moved out of state and can no longer take our pup there and we miss it so much! We keep trying to find somewhere that is as good, but we just can't. They add a personal touch and really get to know you and your dog. We took our dog for their puppy Einstein class as well and we really benefited from it. A wonderful place full of wonderful people that really care. In fact, after we moved, we had some behavioral issues pop up that we didn't really know how to handle, so we send an email over to Heather (the owner) and she gave us some great tips and since she knew our dog, it was more personalized. I would recommend to everyone.

I have the best dog ever as a result of my taking the puppy classes and any others offered here!read more

​​ I adopted a Jack Russell terrier mix rescue about 6 months ago. He came to me groomed , but…read morequickly grew out a very long coat. ​ two visits, Rachel had him looking like the puppy he wants was! ​ he didn't like to be brushed much less groomed. I can't say enough about her professional skill and care of Scruffy!

From the owner: Our mission is to enrich the lives of pets and those who love them! At Loving Touch Pet Spa and…read moreTraining we are passionate about the health and well being of you dog. Experienced professional dog groomer and Dog trainer with 16 years experience in the dog care industry. We groom and train all breeds and treat each dog as an individual. Our salon has a relaxing atmosphere and we develop a relationship with you and your pet. We offer a variety of cuts from Puppy cuts to breed standard pattern cuts. We also offer shedding management baths, regular baths, nail trims and more! We offer affordable private training for you and your pet covering a variety of topics including household manners, potty training, socialization, reactivity to other dogs or people, separation anxiety, issues when on walks, basic obedience etc. we also offer group training classes for puppy manners and basic obedience, reactive dog class, and canine good citizen classes and testing.

Compared to some of the other PetSmarts that I have been to, this one is better. By that I mean…read morethat it's cleaner, they have a nice variety of healthy animals, and a good selection of food, grooming, and care products. My only issue is that the staff is usually rude. There's a man who works there that every time I leave, say thank you and "have a nice day," he ALWAYS responds with "have a day." I get it. You don't want to tell someone what kind of day to have, you're not pushy, I get it. But when you're trying to have customers want to come back to the store? Maybe try to be slightly more tactful. Not to mention: once I found Tropic Waters, I never came back.

I went there to buy something but the price was outrageous, but my complaint has to do with their…read morestaff smoking outside near the door. I hate the smell of cigarettes and the smoke is hard on my lungs. She was there when I went in and again when I left. Have you employees smoke in back of the store or in their car.

Great place, my dog had a good time. Good text communication. FYI, The place has an aversion to…read moretalking on the phone, so most things have to be done by text or online...which can be time consuming if you are wanting to speak to a person in person.

From the owner: Daycare. Services:…read morePet Boarding, Dog Daycare and Play Park, Open Gym, Gym Rental Rooms, Parties

It's an OK place. Personally I don't like seeing animals in cages. They were small mammals, birds,…read moreand reptiles. Fish in a tank don't really bother me as long as you're being taken care of. The place is pretty well stocked. I wish they had a few more cat toys but other than that they have a good selection of food. Doesn't look like the grooming place is open anymore.

Petco is a horrible place. They are unable to take care of their animals correctly, unkempt, and…read moreoverall a very unwelcoming atmosphere. Each time I step foot into Petco I see unhealthy/stressed looking animals and unprofessional habitats. One, their birds always seem tense and anxious. I went in today and seen a bird pulling off his feathers from his body. Two, their fish tanks constantly have fish corpses in them and the breeds do not match the stickers presented on the tanks. Three, their beta fish show to be depressed, cuasing them to not be able to swim correctly. I have seen many other pet stores in my life, such as tropic waters, that do a way better job of maintaining their animals. Keep in mind, maintaining animals is not just feeding them. It is ensuring their happiness, comfortably, and health.

Stopped for gas and ended up doing a double take--this place sells full-on bags of sunflower seeds,…read morebut then again it's part of Fleet Farm. Very nice owners.

Rapid response for in person info to find certain product (bought) & checkout rapid and very…read morepleasant! Excellent job to all!

Tropic waters from the looks of it is the top place to go for fish supplies however I am beyond…read moredisappointed in the products they sell. I went here to buy some fish tank rocks, tap water conditioner & an automatic feeder. Their supply for rocks & conditioner was very limited & only had 1 brand that I've never heard of so I purchased them. The rock instructions mentioned to soak them for 48 hours but out of all my years of having a fish I've never had a problem with inserting rocks with water conditioner. However I'm very disappointed in this place for even selling this type of fish rocks... They are filled with chlorine & killed my fish within an hour of placing him in his newly cleaned tank. What Fish Store Sells Chlorine Covered Rocks???? They also didn't have any automatic fish feeders except for 1 that was way over priced. Very disappointed in this locally owned store.

Great business, I've been getting my dogs nails cut there since last September and I've had no…read moreproblems with them. The nail lady Emma has made my pup feel comfortable in getting his nails trimmed, he's excited to go every time! The staff is pretty knowledgeable as well.