I brought my goldendoodle in this morning for a cut. This is our first time at this place! I'm am…read moreextremely pleased with the service! Front desk was super friendly and the groomer was fantastic and did exactly what I asked!! My dog was a mess because of the weather the past few days. They went above and beyond! My dog, Birdie, was also happy when I picked her up!! Their prices were very reasonable as well!! I would definitely recommend this pet salon to anyone!!! Thanks so much!!!

I'm not certain that they appreciated the needs of my Frenchie. After the visit, she had lots of…read moreshedding hair that should have been removed as part of the grooming process.

Excellent best groomer for my golden doodle. Will be back. Molly loved it there Got us in same…read moreday and was quicker than anywhere else in tyler area. Worth the trip

I have given this place an opportunity 3 times. Never again. In May of 2022 I took my doxies there…read more I was told to bathe them an do their ears and toe nail s it would cost $ 35 each. When I went to pick them up they tried to charge me $50 each. I left a review on their FB page, the owner messaged me. This summer I called and ask the price for the same workup for my border collie. They said it would be $70 for bath, express, toe nails and ears. When my husband picked him up they charged him $90, he did not tell me this. Last week we took the collie back for the same workup. They charged him $80. When he brought the dog in you could smell him from 8 feet away. I asked if he was bathed and he said he asked them when he picked up the dog and they said that would cost an extra $15. I'm not sure what else happened at the groomers, the dog went straight to his kennel and wouldn't come out to eat or drink for 2 days. I will never recommend Pup Town Grooming. If you look at the reviews on their FB page there are some concerning reviews on there.

When I visited the first time, I asked to have a look at the kennel (or a comparable sized one) in…read morewhich Phoebe was going to be staying. For some reason (maybe she - the front desk receptionist - told me it was because they were being cleaned? I can't exactly remember.). I was not able to check them out. This second time, when picking up Phoebe, a new customer came in and someone - whom I supposed was the owner of BB&B - took her right back without question. It may not be their general operating procedure, as it is with many other boarding kennels; but, I was told that we would be sent a photo of her on her first five-day visit. In fact, they offered. That didn't happen. It's not something that I expect from a kennel; but, more and more kennels are sending daily updates via a photo or two showing pets playing or just having a good time. I think it's a great way to reassure pet owners that their pets are comfortable while owners are gone. On this second visit, I reminded them that they never provided me with a photo for the first visit; and, I was assured that it would happen this time. Again, it didn't happen. I left 12 Wuffes (hip/joint supplements) for six days with instructions that she was to receive two per day. (Even left two extra just in case we didn't get back as scheduled). Out of the twelve, 10 were returned. This means that they were given to Phoebe only one day. NOT ACCEPTABLE. I was trying to really like this place. With both a five-night and a six-night visit, boarding isn't cheap. And, I certainly don't mind paying for it, but, when it comes to my pets when I'm not able to be around them, it is comforting to know that they are in a safe, comfortable place where their health needs are being met by staff, especially when provided with meds and instructions. Just reviewed my online invoice to find that I WAS CHARGED $9.90 FOR PLAYTIME THAT I DID NOT REQUEST. I had earned free pool time. I figured, as did another reviewer of BB&B, that since most kennels allow dogs to be given socialization time, that this place would work that way as well, but, apparently that is NOT the policy here. I do a lot of traveling, but afraid I'll have to find a different kennel boarding option from here on out.

This was my first time having my dogs groomed with this place and I will not return…read more The absolute worst part is that they groomed my dog's fur so incredibly short under his tail that he has HORRIFIC razor burn, to the point of it being extremely SWOLLEN and INFLAMED. He has not eaten or drank in two days since his appointment, and has been throwing up. He is flinching each time we pet and check his body, which everytime we inspect his body we see MULTIPLE other areas where his skin was cut or fur so short all you see is his irritated skin. Ended up taking him to the vet and he has an infection, was out on antibiotics and steroids.

Mary always does a beautiful job with our Maltese poodle and then we just added a Cavapoo to our…read morefamily. We took both dogs to Oklahoma this past weekend and they got into a thicket of burrs. I called Mary over the weekend and ask her if she could possibly fit us in on Tuesday because we were having a hard time getting them brushed out. She not only fit both dogs in last minute but she was able to get out all of the burrs! She is so careful and patient with them. Thank you Mary.... You are THE BEST!!

Mary & William are amazing. Our boy Tuff gets so excited when we tell them they are coming. He…read morehates riding in the car and gets so stressed out and we were so happy to find Mary & William. He also hates having his nails done but somehow they accomplish it each time. Would never go to anyone else. Groom N Dogs is the best around.

Amy has been doing my fur baby since she was 7 mths old. Due to different reasons I have had to…read moretry different groomers and Amy is THE ONLY groomer my baby liked and would not shake when she sees her. They have a special bond. If you live your fur baby and want exceptional care Amy is who you want. She is THE BEST.

Dr. Ramsey was super nice and informative. He took plenty of time and explained everything going on…read morewith my cat. Everyone is always very kind.

This clinic is outstanding! The entire staff, without exception, is skilled, friendly and caring…read more Also, STAH is certified by the American Animal Hospital Association which is difficult to earn and signifies that the quality of care and professionalism of the staff are topnotch.

I cannot say enough good things about Dr. Bohanon and the caring staff at Gresham Veterinary…read moreHospital. They are so caring and compassionate with all of our furbabies. We found out one of our cats had cancer. We made the decision to give her quality of life at home until she passed. I brought my baby girl home tonight. They took such good care of my precious Cocoa and she loved them so much.

If you want to take your pet somewhere that feels like you're going home for the holidays, go here…read more It's super clean, organized, reasonably priced, and they talk through everything!!

Said they were not taking anymore pets. Just the ones they have now. No more added. My two were…read moredropped because I don't take them every week or two. Maybe once every 2 months

They are the greatest pet salon that I ever been to! There…read moreprices are very reasonable as well. I highly recommend them!