Great boarding experience for our new rescue dog, had feedback the whole time we were away, and…read morelearned about areas where we can train her. Thank you so much!

Great at trimming around paws and the nails, but otherwise they butcher dogs coats. Even when asked…read morenot to trim certain areas they take it upon themselves to be artistic, as if they are attempting to recreate a fluffy tiktok dog. Very upset with the results. This place definitely does not deserve a 4.4 rating. Y'all have been warned.

Amazing groom job and very sweet groomer!! Did so well at accommodating my blind dog, Frankie…read more Responded very quickly and booked me in advance. Listened to exactly what I wanted and was so nice!! Definitely recommend and she will be our new regular groomer!

I am so glad we found you! We are fairly new here and are very cautious about who grooms our pets…read more Bear loved them, he looked and smelled so good when she was finished with him. Thank you so much!

Nadine was amazing! She was sweet and gentle! Our doodle was so happy and smelled fabulous. We have…read moreofficially switched our groomers now. Couldnt be happier!!!

Chan does an awesome job! Loves on my baby, cuddling and talking to him to make him feel safe. It…read moreis a comfort that when I walk in the door she doesn't just take him and cram him in a crate until it is time to bathe him.

My dog was severely injured at their day care. She broke her Femur. Emergency surgery was needed…read more I called and asked them to review video and see how this had happened. No video shows incident. They also claim no responsibility to injury and I'm left with a very hefty medical bill. Pet owners need to be aware that this place and possibly others will leave you with just a "Sorry that this happened"!response if your dog is injured. If I can give this place 5 negative stars I would. This is total negligence and irresponsibility on their part. I believe they care more about taking your Benjamin's than caring for your Bengie!

We took our Golden to The Groom Room and specifically told them to NOT shave him. I did want him…read moretrimmed up all over. I picked a level 5 but the owner talked me into a level 4 since it'll be easier to manage the shedding with. When I called and made the appointment, I told the lady I did not want him shaved or cut too short. When I arrived I told the lady 4 times that: 1. I've never had a dog groomed before so a professional recommendation would be appreciated. 2. Do not shave MY DOG!!! I want to keep him longer just trim all the wispy hairs up and give him an GOLDEN CUT. I kid you not... I picked him up and he is SHAVED!!! All but his tail was touched. I was at a loss of words. We called after I got home and now the owner is arguing with us and refuses to believe he really is that short. She also told me it was MY fault because I "pointed" at the board when the cut lengths. As a professional... would you advise if cuts were against what the customer asked for? Wouldn't you guide them in something that's new to them but THEIR PROFESSION?!? I will never return and will forever warn people about the incompetence running wild through this facility. His undercoat has been damaged. His hair texture has completely changed. His coat doesn't grown back in curly anyone (my favorite part and the whole reason I don't want him shaved). Our vet advised us, it won't ever grow back the same and will take at least two years to fix the damage they caused. This is your warning- do yourself a favor and STAY FAR AWAY!!!

My beloved pomeranian has some medical issues that make her quite fragile. I trusted Keith to groom…read moreher and was very satisfied!! When I went to pick her up she came out prancing, which showed me she was not scared and ready to leave. Highly recommend and will be taking her back.

From the owner: A Paramedic turned Groomer....I use my loving heart to groom and care for your pet! All breeds are…read morewelcome....We are located closer to LaRue/Athens but our physical address is Palestine, TX ...We are located in a beautiful country setting! Looking forward to serving my rural community by loving and grooming your pet. We are worth the drive! Competitive Prices....Are you too busy to bring your pet to get groomed? We also do offer for a small fee we will pick up your pet and bring him home!

Extremely friendly staff! Treat your pets like their own! Very patient during a crisis! Drs are…read morevery knowledgeable and explain thoroughly what is going on! Excellent boarding and you can pick up your pets on the weekend! (Certain times)

My cat comes to get groomed every few months. They are excellent. She is so cute and smells so good…read morewhen they are done! She loves her groomer!

It's straight up hustle mode here…read more This place is solely about profit and on top of that they do not respect your time! They tried to hit us with an 800$+ bill for shots and an ear treatment for yeast. It's definitely a wallet hustle place. They're definitely coming for every dime and they want you to for SURE come back for follow up visits that can ONLY be done here. (We live out of town) Straight up BS. And we had an appointment at 2 and didn't get seen until 3:20.

Amazing care, focus and staff. Not pushy on upsells, very informative. Went because I needed care…read moreon a Saturday and they were open. Will be moving all my pets here for all general care, and I live 45 mins away! That's how great they were.