1. Barking Lot

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Royal Palm Beach, FL

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Barking Lot

5.0 (2 reviews)

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Puppy Cuts Pet Spa - Easter coming

Puppy Cuts Pet Spa

(11 reviews)

I brought my 19-week-old miniature poodle, Coco, to Puppy Cuts Pet Spa in Loxahatchee on a Thursday…read morefor a scheduled full groom (bath and trim). Unfortunately, I will not be returning and strongly advise other pet owners to look elsewhere. That evening, her coat carried the exact same unwashed odor as when she arrived, with absolutely no scent of shampoo. Over the next two days, she began aggressively scratching at her throat and neck area. Running clippers through a dirty, unwashed coat causes severe skin irritation and razor burn, which is exactly what my puppy experienced. It is clear the vital first step of the bath was skipped and she was dry-clipped. Friday and Saturday morning after removing Coco from her covered crate, the scent was another clear indication she did not receive a bath. To make matters worse, while checking out, I overheard a staff member (a conversation between the co-owners) did not want to hand me my puppy, stating she would not 'take credit' for the groomer's (Ashley) work. When I reached out to management to politely request a partial refund for the skipped bath, I received a corporate response dismissing my observations and refusing to adjust the bill unless I brought my already-injured puppy back into the salon for an 'evaluation.' Be careful bringing your pets here. A reputable salon should prioritize a puppy's physical comfort and transparency over protecting a rushed job. I will transition my baby's grooming care to a business that values transparency and quality.

After trying several groomers, some ok some not ok, I found puppy cuts! I am so happy with how my…read morebaby looks, how he is treated and how he looks. He loves to go there, which tells me a lot and they did such a nice job for Toby's 13th birthday! It's a great place!

Barking Lot - groomer - Updated October 2026

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