1. Puppy Cuts Pet Spa

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Loxahatchee, FL

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Puppy Cuts Pet Spa

3.9 (11 reviews)
Open • 8:30 am - 5:00 pm

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Services - Puppy Cuts Pet Spa

Bath and groom only

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Crosby is very happy with his haircut!!
Marci G.

We were so happy to find our favorite groomer Denise, at Puppy Cuts Pet Spa in Royal Palm Beach and it was well worth my drive from Delray Beach. The spa is immaculate and inviting. I was greeted warmly and felt comfortable leaving my bichonpoo in their very capable hands. My dog Crosby, was groomed perfectly to my specifications. I could tell he was happy and had been loved. Puppy Cuts Pet Spa is the only groomer I will go to from now on. We (my husband and I), love Denise but know that Crosby will be in good hands with any of the groomers. You can tell they love their jobs and the pets left in their care. I highly recommend and Crosby agrees!!!

Grace A.

I found them!! Originally at puppy love in Wellington. They are such nice people and fit me in the same day. Then did such a fantastic job on pebbles! Thank you

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4 months ago

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1 year ago

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10 months ago

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3 years ago

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Debra H.

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3 years ago

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Debra H.

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2 years ago

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Debra H.

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3 years ago

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Debra H.

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3 years ago

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Debra H.

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2 years ago

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Debra H.

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2 years ago

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Debra H.

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2 years ago

Our Tatum always looks amazing when we pick het up- smells awesome too! So personable!

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Debra H.

Thank you so much for sharing Tatum with us

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the best pet mobile service around highly recommend!!! they are always so attentive, kind and…read morerespectful and even book a last minute appointments...5 stars

I wanted to share my experience to help other dog owners, especially those with anxious or…read morehigh-risk dogs. Before booking, I clearly explained that my dog, Coco, is extremely anxious, panics during grooming, and is a flight risk. I specifically requested two groomers so that one could hold her at all times while the other groomed her. This was discussed and agreed to before the appointment was scheduled. When the groomers arrived, I again explained in detail that Coco is a very scared, nervous dog who panics during grooming and may try to run away. I emphasized that she is a flight risk and made it clear that one person needed to hold her at all times while the other groomed her. I also instructed them that Coco needed to be returned to me with her harness and leash on because if she got loose, she would run and not come back. Coco is a small 8-pound dog, and her reactions are fear-based. When she panics, she tries to escape and may scratch while trying to get away. I intentionally only gave them Coco first and did not hand over my second dog so both groomers could focus entirely on her and keep the situation safe and under control. About 20 minutes later, one of the groomers came to get my second dog. Before handing him over, I specifically asked how Coco was doing and was told she was "fine," other than not liking her feet touched. Based on that, I trusted the situation was under control. Shortly afterward, I received a call that Coco had scratched one of the groomers while panicking. My concern is not that Coco is an anxious dog. I was completely transparent about that before booking and again when the groomers arrived. My concern is that the handling plan we discussed was not followed. One groomer left Coco to retrieve my second dog, despite my repeated instructions that both groomers needed to remain with her throughout the grooming process. After the incident, one of the groomers acknowledged that she should not have left Coco to get my second dog. This situation was preventable had the agreed-upon handling plan been followed. Another serious concern was that Coco was returned to me without her harness or leash on, despite my repeated instructions that she is a flight risk. In my opinion, ensuring a frightened dog is properly secured before returning her to the owner is a basic safety practice. I was also charged an additional fee because Coco was considered a difficult dog. At no point before or during the appointment was I informed that an additional fee could apply for a nervous or difficult dog. If that is company policy, it should be disclosed before the appointment so customers can make an informed decision. After I privately contacted the company to discuss these concerns before posting a review, their response focused primarily on recommending that Coco be sedated. I had already explained that Coco had been given veterinarian-prescribed medication before her appointment. More importantly, my concerns about leaving Coco without both groomers present and returning her without her harness and leash were never acknowledged or addressed. I fully understand that not every groomer is the right fit for every dog. However, I believe owners who are completely transparent about their dog's behavior should reasonably expect that the agreed-upon handling plan and basic safety precautions will be followed. I gave the company the opportunity to address these concerns privately before posting this review. Unfortunately, the safety issues I raised were never acknowledged. I hope this review helps other owners of anxious or fearful dogs ask detailed questions about handling procedures before booking.

Puppy Cuts Pet Spa - groomer - Updated October 2026

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