Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

mr wendal Stewart has not fixed my truck . He has $1500 and my truck keys . he refuses to answer me…read moreand give me back my keys and money.so don't trust him

They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Rick's Automotive is GREAT! The service is great, the repairs are great. The overall experience…read morereminds me of those old school auto shops that were honest and cared about people. They have done several repairs for me and each one was completed in a timely manner with NO issues of any kind. I have never had to come back about any work they did. They know what they are doing. I always recommend Rick's to my friends. One item that really stands out to me is the courtesy rides back to your home if you need to drop a vehicle off, and then picking you up to come get the vehicle. Like I said, the service and professionalism at Rick's is second to none. I have had a couple of conversations in the lobby with people that had other shops mess things up and then they came to Rick's and everything was figured out and fixed with no problem. If you want a GREAT shop you can trust to do it right, you want to pay a fair price, and you want to be treated like a friend, then go to Rick's.

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Tanya answered all my questions and I had a lot! I have an almost 16 yo GMC that I'm trying to keep…read moreworking for me. They did everything I needed. Told me Front breaks were needed and back breaks could wait. And we're able to do the oil change as well! I enjoyed hearing about the family that worked at "Family Auto Repair"! They have a very nice waiting area, very comfortable! I'm going to go back soon with my son's car! Thank you so much, Tanya and Family!!

I should lead by saying they haven't done the actual work yet (I will update review), but these…read moreguys are awesome. Very fast estimate via Yelp, the quoted price was better than most and they are doing everything to make it a same day job. Update: The work was finished the same day at the exact price quoted. Give Scott a chance at your business. My bet is that he keeps it. He seems to be a really good guy. Thanks again.

Needed front-end alignment. Bad wear on right-front tire. Bought 2 tires for the front to…read moreaccompany the alignment. I drive very little so waited a few months and tire wear looks good!!! The job was done properly. The price was fair, definitely less than a dealership cost. Pleased with the service.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: At Crown Auto Sales & Service in Springfield, MO, we’re your trusted destination for complete…read moreautomotive repair and maintenance for all makes and models—domestic and import. Our ASE-certified technicians specialize in engine and transmission repair, brake replacement, diagnostic testing, oil changes, air conditioning service, suspension work, and electrical troubleshooting. Whether it’s a check engine light, unusual noise, or a major repair, we deliver clear answers and honest recommendations every time. We believe car care should be simple, transparent, and affordable. That’s why we offer financing options through EasyPay and Snap Finance, helping customers get the repairs they need now and pay later with flexible plans. Every job at Crown Auto is done with precision, using quality parts, advanced tools, and expert workmanship to ensure lasting performance and reliability. Our mission is to provide dealership-quality service without the dealership prices, backed by honesty, reliability, and genuine customer care. From routine maintenance to complex diagnostics, we make sure every vehicle leaves our shop running smoothly and safely. Founded in Springfield, Crown Auto has built its reputation one repair at a time—through integrity, quality, and dedication to our community. Visit us today and experience professional, friendly, and dependable automotive service that keeps you on the road longer.

This place is just fantastic. Everyone there is super nice, and they don't try to BS you; if they…read moretell you something needs fixed, they send a picture and/or let you look at it yourself to prove that they're not just trying to up-sell you. They'll give you a full list of what needs fixed but they'll also tell you what you should take care of now and what can wait a while. They're usually pretty good about getting the work done quick but sometimes they can be pretty busy, but that's just cause they're so good. Definitely the best car place I've been to, and they're infinitely more trust-worthy than those big chain places who just want to sell you more stuff, whether you need it or not.

Rude and overpriced will never take my car there again don't even look you in the eye talking to…read moreyou I guess you gotta be of a certain "tone" to be looked at in the eyeball but I guess when you're being screwed over they look down ha! I'd rather spend my money at a hole in the wall then to ever do business with A1 customers again left a real bad taste in my mouth