Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.

WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C…read more Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..

Air conditioning had gone out it was 80° in the house and I was able to have a tech sent to my home…read morewithin two hours from calling. I spoke with Kelly to set it up. She was very helpful explaining the pricing and the service call. Jeffrey came to my house figured out the problem within a few minutes of being there. He was able to fix the problem! He was very professional at the same time very personable. Kelly and Jeffrey made a very good team. I would absolutely recommend Patriot Air.

I spoke with at least 4 HVAC contractors for quotes to replace our home furnace and a/c and Bill…read moreKanipe was by far the most professional and knowledgeable contractor of the group. He also came armed with paperwork and brochures that clearly described the various products he offered and suggested. They were able to get me on the schedule quickly and called ahead when they were running a few minutes (15 mins) behind. Installation was quick, efficient (they had 4 installers), clean and as promised. Post-installation they assisted me with getting the extended warranties registered and promptly answered my follow-up questions. Highly recommend.

My experience working with Cham from SuperTec to install a thermostat:…read more A friend had previously installed a Honeywell thermostat for me and it worked perfectly for 1.5 months before a fuse blew. My apartment maintenance reinstalled the original Emerson thermostat, and decided to hire a professional to complete the install. First tech visit: Before Cham installed my thermostat, my A/C was working perfectly with the original thermostat - blowing cold/warm air with no issues. After he installed the Honeywell thermostat, the heat worked but the A/C was NOT working. It was blowing warm air instead of cold. I checked and told him the A/C wasn't blowing cold air. He told me to "wait it out" and "take his word for it" that it would eventually come on. I had to leave for work, so I paid his invoice and just trusted him. When I got home at 9 PM, I set the A/C to 60F when the room was 73F. After running for an entire hour, the temperature stayed at 73F. I texted him at 10 PM to report the A/C wasn't working. Second tech visit: He came back and claimed the problem was low refrigerant levels. He took refrigerant readings with the Honeywell thermostat installed when it was 30F outside. He himself stated that refrigerant levels should only be measured when outdoor temperature is at or above 65F. Yet he took readings at 30F. At my request (maintenance required the original thermostat to be reinstalled for work orders), he said reinstalling the original Emerson would cost $100. I agreed to pay because I thought maybe there really was a refrigerant issue. I paid the $100 (now $250 total invested). He reinstalled the original thermostat and immediately the A/C started blowing cold air. I told him it was now blowing cold air. He claimed it didn't appear to be blowing cold air despite me feeling it clearly blowing cold. He had taken another refrigerant reading with the original thermostat at 33F outside and claimed both readings were "almost identical." The the A/C worked perfectly with the original thermostat and didn't work with his Honeywell installation. If refrigerant was truly the issue, the A/C wouldn't have worked with either thermostat. He then suggested I return my Honeywell and buy a new one to prove the thermostat was defective (not his installation). It was past the return window, so I would've had to buy another $90 thermostat. He said if the new one worked, it would prove the first thermostat was bad. If it still didn't work, he wouldn't charge me again. At this point, I had paid $250 and saw his story wasn't adding up so I hired another HVAC professional. Before tech started work, me and the tech tested both heat and A/C together. Everything worked perfectly. The tech installed the exact same Honeywell thermostat that Cham from SuperTec had installed (the one where A/C wasn't working), and now BOTH heat and A/C work flawlessly.

Never hesitate to get a second opinion. I understand not everyone's skill levels are equivalent but…read morein the course of 3 months and several repeat visits and upwards of $1500 paid out to this contractor the true problem was never addressed. He then suggested either a complete rewiring or a new unit (trying to force us into a new unit as he claimed rewiring parts wouldn't be able to be sourced. Our regular HVAC tech confirmed that it was a simple fix and the furnace has plenty of years of life in it as it's only an 8 year old unit.

Gerry is "Old School" work ethic driven with a passion to make sure every customer experience meets…read moreor exceeds their expectations for Total Satisfaction! A Vietnam War Veteran, Gerry has visited my Violet Meadows home in Pickerington, OH with frequency for going on 20 Years Now! Every occasion for our home that needed a new electrical related feature of any kind encompassed my call to Gerry Riley of Riley Electric Services. I know well his commitment for furnishing excellence and a matched capacity for delivering timely customer support. He insists on being exceptionally fair with his work rates and verifies your complete satisfaction as he wraps up his assigned projects. I completely trust that his State of Ohio Professional Electricians License that he has held for 48 years now and counting is the mark of a continuously improved skill set for learning for best practices. His insured skillset to address all needs from the Control Panel to the Doorbell, Light Fixtures, Wall Switches/Controllers, Laundry Room renovation rewiring for a High Load Electric Dryer, rerouting of feeds for Dryers, Ceiling Can Lights, Under Cabinet Lights, Stovetop and Dual Oven High AMP Wiring, Garbage Disposal Wiring switches, EMP Shield Device Installations for Generators, Control Panels, Hot Tubs and more. Most recently, Gerry visited my home to troubleshoot a Hot Tub shorting out issue as a follow up to concerns that I had for a Hot Tub Service Contractor that was addressing leaks and thereafter, not convincing me on their findings for expensive fixes... that did not resolve the shorting issues. So... I called Gerry. Very quickly, Gerry addressed the matter at hand and illuminated the issues with great clarity to both the Hot Tub Field Technician & the Management levels of the Hot Tub Company. Gerry took the time to educate their assigned youthful Technician on the electrical tooling meters that are critical to start with in the process of properly assessing a shorting issue. Such AMP Meters were not part of the Hot Tub Technicians toolbox. This effort by Gerry saved me over $1,000 in Hot Tub billings that have subsequently been acknowledged as errant in this case due to Gerry's illuminating the facts. Gerry has also aligned with fellow professionals in the area of Duct Venting as he manages Restaurant Chains for all their Electrical and Venting requirements. I highly recommend that you call Gerry for an estimate as any (new or existing) residential needs surface across the scope of his services offered. Gerry's earning of 5-Star Ratings for his services within our HOA Community has his Riley Electric Service company now listed on an exclusive Business Service Directory for our 180+ homeowners across his categories of services rendered. Sincerely, Thomas Barry 'Tom' - {Violet Meadows Neighbor since 2004}. Vice President of the VMHOA Board / Architectural Committee - Chair /Business Service Directory - Chair.

We had an issue with the garage fridge and the dog's heaters not working this morning. I checked…read morefuses and other areas, but no luck. One call to Gerry at Riley Electrical Services and he walked me through how to fix the issue without a service call. Super quick response, knowledgeable and great advice on how to avoid issues in the future. I will certainly call Gerry when needed for electrical or HVAC issues!

Trevon came to my home for a furnace repair. he was professional and friendly. he worked…read moreefficiently and communicated clearly! I will definitely call them again if the need arises!

I stopped using because I found a HIVAC service provider I like better. SHC is basically OK…read morehowever I am very demanding and also requirement full understanding what and why things are done or needed.

Our A/C died Tuesday evening, my husband is a veteran with health issues. He knows HVAC, and…read moreelectricity and the cost of these things, unfortunately not able to fix them himself. So we need a new capacitor. Next morning, I text this company, owners son came at noon. Husband tell tech what he wants done. The internet says a capacitor costs from $18 to $45, we were charged $376 for this part! Service call was $99. We didn't get a freon charge, he just rip us off for the price of the capacitor. We won't be doing business with this company again!

Great service. Prompt, professional. Great price. Highly recommend to anyone needing air…read moreconditioning or furnace work

My furnace was starting and stopping. Not heating up my house. Called He came right over and had it…read morerunning with in 30 minutes. Very friendly and didn't try to sell me a new furnace. Would definitely recommend them. Donna

We had him come and check our furnace situation to see why our bills are so high. He was very…read moreprofessional and so helpful! He explained our system to my husband and didn't try to sell us on anything. He showed up fast and was so nice! But most of all he was honest. It's so hard to find people to trust. I would definitely trust in what he says! We absolutely recommend!

PROS: I had a tech come out to check a non-emergency…read moreproblem. He was on time and courteous, wearing bootees, etc. I received a call before he came as well. He said I needed a part replaced and it would take an hour, but it will probably be expensive and that they would send a quote. CONS: Quote came in at a thousand bucks. Wow. I looked up the part which was around $180, meaning they were charging $800 an hour. I looked on the manufacturer's web site and saw the instruction video on replacing the part and it was an unbelievably easy install. Three stars for their cordiality and quick response.

Had to replace A/C and furnace months after having to replace hot water heater. All while going…read morethru a messy divorce and in the middle of financial chaos. The staff is phenomenal and trustworthy. They actually helped me find the least expensive equipment. They even discounted the bill. The owner runs the business from a refreshingly positive Christian customer based philosophy. The employees are trustworthy-they don't pad the bill or charge for unneeded items. I would never go anywhere else.