Barker Chevrolet

(1 review)

The owner is amazing, very approachable and very supportive. This is one of the most customer…read morefocused deals I ever found. They have Level 2 and 3 charging accessible by customers, along with a picnic table and putting green (comes with golf balls and clubs). They also have all the normal waiting room stuff but the friendliness and customer focus is hard to miss. Keep up the good work!

K & S Ford

Couldn't be happier with the great treatment at K&S. Everyone was great, especially Rollie who…read morefound my parents the truck they wanted and handled everything in a casual low pressure environment. Highly recommend them, it was worth the 1 hour drive.

super honest friendly high quality work. i have been going here over 30 years and have never had a…read morebad experience. i have purchased three vehicles from them with no difficulties.. and i have my family drive down from chicago for service so we are assured of positive outcomes.

Bloomington Normal Automall

2.4

(102 reviews)

Just bought a car from them and had a good experience. Thank you to Ali and his manager. would…read morerecommend to others and would buy a car from them in the future.

We bought a brand new 2025 Volkswagen Atlas R Line fully loaded from Bloomington Normal Automall…read more We've owned it a year now having ordered it in October 2024 and taken possession of it in January 2025. We worked with Matt O and he was a pleasure to work with. Very knowledgeable. He really went into detail on all of the vehicles we looked at. Young man knows his stuff. My husband is a total gearhead and he could tell Matt was, too. Their conversation prompted Matt to reach back out to us in August 2025 to let us know of a great deal on a car they had just taken in. Sure enough, a few hours later my husband was driving that vehicle home, too. So, we've bought two vehicles from them in one year. Excellent service. We were made to feel like family. We can't say enough good things about the team at BN Automall, especially Matt O.

Mahomet Car Connection

(12 reviews)

We purchased two great cars from Mahomet Car Connection this year. Both cars are late model and…read morevery low mileage. I believe I paid a fair price, too. Both transactions were without stress due to the welcoming atmosphere and absolutely no pressure to buy. And I like that they have a service department, too. Visit their website to check inventor. I'm surprised at the number wonderful cars on their lot. Be quick if you see something interesting. Greg has put together a winning team.

I was driving cross country and my tire pressure light went on. I stopped in to Mahomet Car…read moreConnection to see if they could top off the air in my tires. They took my car immediately and did a complete check on my tires to test for any leaks before getting me back on the road, ensuring that I was all set for a safe drive. I am grateful to Drew and the team for going above and beyond in providing truly exceptional service. They took 30 minutes of their time, didn't charge me anything, and were incredibly kind and friendly to boot. They provided exactly the kind of service anyone looks for when their car needs attention. Great community car service center!

L & L Auto Sales & Service

(3 reviews)

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.

I was searching for a car and I found one with L&L that I was interested. I went to their lot in…read moreCreve Couer and Jon was awesome to deal with. He gave me the best he could right up front. No pressure and he treated me as a person. This was the best car buying experience I have ever had.

O'Brien Honda

2.6

(46 reviews)

I have never been more impressed by a car buying experience than at O'Brien's Honda! Cannot…read morerecommend them enough. In my long lifetime we (hubby and I)I have purchased many different cars: a Lexus, a Toyota, a Chevy, Oldsmobile, Cadillac, Lincoln MKZ. So it's saying a lot that O'Brien Honda impressed me from the moment I walked in. The person at reception desk greeted us immediately pointing out the lounge, offering a bottle of water or coke, and the free popcorn! More importantly they called a "sales consultant and educator" (my phrase) to help us. Terrance Harrell. with his calm demeanor and expert answers to our questions, was our guy! He built a sense of trust with us that has never changed. I KNEW he was giving me TRUTHFUL answers, even if they were NOT always the answers I wanted. Terrance spent a lot of time making sure that I was getting they type of car I wanted and needed. Honda cars are high-quality anyway, so I appreciated even more that he was not hyping but educating. Even AFTER we committed to buy our car (which I love!), he continued to educate (not sell). So when I drove the car off the lot, I was happier and even more committed to this purchase, because I knew how to drive it and HOW TO take advantages of the neat features the Honda 2019 Accord offers!! (PS. my two fav are: 1. the heads-up display that even tells me the street I am on!! (look under the compass display). 2) how the car slowly applies the brakes automatically on the highway, to warn me if I get too close to the car in front of me (and I SET THE DISTANCE!). (ps. I had just totaled my car because I braked to late for the other car). I was also impressed by Karen Kastronova, the business manager who handled the final paperwork. She is friendly, ethical and caring. Ryan O'Brien happened to be in the office during my last visit and Karen introduced him to me. Have you seen his commercials? They are attention-getting commercials! By contrast, Ryan is a modest man. Yes, he is high energy, but rather than taking credit for all his successes, he credits others for his success. That is the mark of a true leader! I am Sold on O'Brien Honda.

Car buying was fine but the car had a problem and the general manager wouldn't even consider the…read morepossibility that they'd made a mistake.

Roanoke Motors Chrysler Dodge Jeep Ram

4.4

(20 reviews)

We were in the market for a used 2022-2023 Jeep Grand Wagoneer. I found one listed on their site…read moreand requested information on the unit. Amanda Grandsard sent me all the information on the unit. She also sent me the Buy Back paperwork that Jeep sent with the car so i would know what all was done for the buyback repair. She also told us it did come with a 1 yr bumper to bumper warranty from Jeep for the buyback repair. She also sent me all the recall work and updates that were done to the car that they had on file for the buyback. That information did match what Jeep put in the paperwork when they did the repair. They were upfront with the info we needed to take a trip 5.5 hrs to go test drive and drive it home that night. We are very happy with our transaction with the Jeep Grand Wagoneer. My daughter forgot a picture that she took with her sister and forgot it in our old van. Amanda Grandsard found it in our van so my daughter could get her picture sent to us. I would recommend this dealership if you were looking for a new vehicle to drive. Make sure you give Amanda Grandsard a try. She was upfront and very nice person to make a car deal with.

We had a wonderful car buying experience from Roanoke Motors. I really appreciate Brian Frank for…read morehelping us select a vehicle perfectly suited for us. Brian listened to our needs and offered some great advice, ultimately leading us to a vehicle that had features that will make our travels much easier. Aaron the finance manager made the entire paperwork process very easy. Matt the owner leads a great team and it is very evident that customer satisfaction is their number one priority. Jayme & Rob H.

John's Paint & Body

4.3

*****DON'T TAKE YOUR CAR TO JOHN'S in Lexington, Illinois ****…read more This body shop is where we took our newer vehicle that got damage by a flying piece of tire debris only 3 hours after we bought it from the dealership. We took our vehicle here on the recommendation of a friend. Initially looked like it was gonna be a decent shop, but that changed rather quickly. This shop that does mediocre work. I say that because they supposedly fix cars for a living, but the customer has to point out damage that they said was fixed but wasn't. They called and said your car is done. Get there to pick it up and damage that we showed them when we dropped it off wasn't even addressed. So we leave it there to be fixed. During the time the shop had the vehicle in their possession it was damaged on the opposite side. I know this for a fact, because we have photos from when we bought the vehicle and their photos from when it was dropped off to be repaired. During its time at John's (ANTI) Auto Body Shop. Someone damaged my vehicle. We pointed this out to them and were basically brushed off and told we didn't do it. As not to go into a lengthy post. They said not our problem and have a nice day. The owner flat out said they weren't doing anything about it and to turn it in on a new claim. We tried to explain that the damage was not there when we bought the car or when we dropped it off. It's a deep scratch on the right side about 5 inches in length. I am generally willing to be understanding and try to work with people, but I take exception to someone calling me out and saying that I'm lying about something I know for a fact wasn't there. I was forced to make this group and post to help others avoid mistakes and getting treated like this. Take your car here at your own risk. Their work is shoddy and mediocre at best, especially when you have to point out what they should have seen when they first worked on it. In closing. If the owner is so sure his guys didn't damage my vehicle, then why did it take me pointing out work they missed in the first place? Obviously not too sharp or attentive to details and talking out both sides of his mouth. A pic of the damage and the others for reference when it was dropped off. No scratch until we went to pick it up.

Could not be happier with the quality of the work and the customer service. If you are in…read moreBloomington or Normal, it is worth the drive!

Twin City Garage

4.1

(15 reviews)

These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me…read morel needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get…read morea wheel bearing replaced probably could have done it myself for abt 200‍

Mounce Automotive

3.3

It's been a while since my last review but feel compelled to refresh my experiences…read more Mounce continues to be my trusted auto service location. The techs are knowledgeable, the manager is friendly and the prices are fair. There have been several opportunities where they could have taken advantage of different situations where I expected a problem to be more than it what it was - but every time they've taken care of us appropriately. I completely trust their advice and service. Not to mention, the lobby makeover looks pretty sharp too!!

Brought car to be repaired based on a recommendation. Knew that the repair needed to the vehicle…read morewould be expensive ($2300). Vehicle was fixed and picked up and began to leak oil. Brought the vehicle back and diagnosed that the pan was just dirty from regular oil shop. Picked the car up, still leaking oil so brought it back again. This time the ring was leaking and covered under the warranty. Brought it home and AGAIN, still leaking oil. Took it back for inspection, only this time the valve cover was magically leaking oil and not covered under warranty. Repairs cost another $395 with the majority being labor. Prior to the original repair the vehicle didn't leak oil. Very disappointed with the repair, numerous returns, excuses, cost, and warranty. Don't feel this place is honest and do not recommend others to this shop.

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Russ S.

8 years ago

Barker Followed up with issues

Barker Chevrolet - autorepair - Updated August 2026

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BMW of Bloomington

3.4

(17 reviews)

Nice folks. A little disappointing in that they didn't have the vehicle to test drive I was…read morepromised. Ended up going elsewhere but sent a friend here. I think they are good and honest overall.

Phenomenal job. Micah was very patient with me and answered all my questions. They helped me…read morethrough the whole process and didn't rush at all. Answered any questions I had and made me feel confident in my purchase. Brad helped me out with any financial questions I had and all around they were a great. Highly recommend them.

Gearheads Garage

3.0

Got service here and left with a totalled car. Paid thousands of dollars for them to "fix my car"…read more Got on the highway & almost every single light was on. New shop told me I needed a whole new engine, etc and quoted me over $7k. After I was told months ago my car was in a good shape for it's age. I still don't know what gearheads did but my dream car now sits in a junk yard

My daughter's car needed many repairs. She is a college student. They fixed everything and even…read moreboosted the ac. They gave her a great price for what they did. Her car has never ran so great. I am forever thankful to Viva the owner and will always take my cars there for repair from here on out. I can't say enough great things about them. I was supposed to have surgery that day when her car gave out, I was very thirsty and one of the employees gave me his orange Gatorade! I needed it so much, the kindness and caring they all showed to us that day will never go forgotten!! Expert work on the car for the best price ever, just can't thank them enough, they went the extra mile!!!

Uftring Automotive

We were introduced to Uftring Auto because of a dead battery while traveling back home from a trip…read more The service manager took us in on our arrival, checked the battery and alternator. Only needed a battery. Got out and back on our way home. They were very honest and reasonable. The phone call later in the afternoon from the manager to make sure we got home alright was icing on the cake!!! This place has customer service figured out! I wish more places operated this way.

Great customer service and fair prices! My car electronics failed while at the bank drive-thru in…read moreMinonk so I couldn't shift out of park and was stuck. The bank called Uftring for me and a guy (Terry I believe) was there within ten minutes and showed me a trick to shift it into drive (much better than having to pay for a tow). I scheduled an appointment for the next day and he had the electronics back in order for a very reasonable price. Have had a few more jobs done since then and will continue to do business there. They also will provide rides/pickup and deliver locally.

Schrock Repair

4.3

Thank you guys for good service!! Our boat has a lot of issues and they are completely trying to…read morefix it!! We paid them and took it out of state. It broke down again and they agreed to fix it for free!! They have excellent customer service and again fixed the error for free!! We paid a lot for the service but again they are fixing it for free. Thank you guys for trying to fix this mess!! I give you a five star rating for your customer service... Thank you so much!!!

After taking my boat to several different mechanics with mixed results, Jeff Schrock and Schrock…read morerepair is the only one that will touch my boat going forward. Thru multiple repair issues they have been very timely and provide great communication. Dealing with Jeff and his office is a very professional experience. Every bill is detailed with an explanation for various charges. 5 star all the way.

Sancken Automotive

Good service. I believe they honored their estimate. When the vehicle developed another problem…read morethey were right on it.

I had one of the worst days of my life earlier this week. My serpentine belt broke and I burned…read moreup my engine. I called a friend who lives near where my car landed. My friend lives in Eureka, IL. He told me that I need to call Sancken Automotive and he said that he goes to Sancken Automotive for all his car needs. So I took his advise and my friend was right. The owner, Jeff Sancken, arrived 10 minutes later and towed me to his shop. His team of mechanics were fast and efficient. The customer service was amazing and I felt I was part of their family as they went out of their way to help me with salvaging my ruined. I recommend to any and all to go to Sancken Automotive for all your automotive needs! They are amazing!!!! I know I will be using their services when I need my car worked on. Sincerely, Thom Pennell from LeRoy, Illinois.

Gators Garage

3.5

I can't say enough for what this auto repair company has done for my family during this holiday…read moreseason. My daughter and her husband were traveling for Thanksgiving and broke down. He found a replacement transmission and installed it for a great price getting them underway again in only 3 days. Thank you guys so much for your help !

Very Very disorganized and unprofessional shop there is NO ORDER what's so ever. When he first…read moreopened service was good. Now he's so busy is where the communication has lacked.Now the owner doesn't communicate with customers well to inform them if there car is ready to be picked up. You have to contact him and if he decides to leave for the day and you call he will not answer.. All that was asked was a courtesy call and he started yelling at me just because I stated that and how much of an inconvenience it caused and was using profanity very disrespectful. Communication and organization and giving great customer is the key to any success and he get's very rude and nonnonchalant as if he doesn't need my business. So will take my business to a much more organized and professional company!!!

Full Throttle Towing & Auto Body Repair

Best auto body shop in the area, everything done professionally and on-time. I love the repair…read moreservice as well as the body shop. Five-star*****!

Full Throttle repaired my passenger side back door. It was looking pretty bad when I took it to…read morethem, now my car looks brand new again! They even detailed the inside of the car to perfection. Has that new car smell too! I would recommend them highly if you need your vehicle repaired. Good quality, great price!!!

Bernie's Towing

(5 reviews)

Unfortunately for the Pontiac Community we lost Bernie's Automotive to a fire last year…read more Fortunately for me Vance Miller is still running the towing aspect of Bernie's. I first met Vance when my truck decided to turn itself off and not start. Heller motors said they would tow it in to take a look at it. Vance miller showed up, was able to pick me up, and My Truck/Me to Heller Motors to have it looked at. It started right up for Heller Motors. They worked on it for over two hours but couldn't figure out what the issue was. They didn't find the problem and didn't fix it. They said I would just have to "let them know." I'm thinking, great, this will be a nice surprise for me to look forward to. Well today the big surprise happened. I was about a mile and a half north of Towanda heading back to Pontiac from Bloomington. Finding myself dead on the side of the freeway Vance was the first person that came to mind. I called and without hesitation Vance headed my way to rescue me from the sweatbox that my truck was becoming sitting out in that sun. Vance not only picked me and my truck up to drop off at Sam Lemon Chrysler, Jeep, Dodge, Ram in Bloomington but he took me to Enterprise rent a car up the road. They had nothing without reservation so he took me to the airport to check out Hertz, Avis, and National. No reservation, no cars. Vance then drove me back to Pontiac and dropped me off at my motel. You see, I am from out of town and that makes issues like this even harder because I am unfamiliar with the surroundings. Honestly, I wish I would have never met Vance because that would mean that my truck was in Tip-Top running order. However, I am glad that I met Vance because he was someone that not only picked me up and took my truck to where it needed to be but he was a local that I could bounce ideas off of and someone that could provide suggestions. As far as I'm concerned he went above and beyond the duties of a tow truck driver. In the end he didn't feel the need to stick it to me when it came to the bill. I hope that when somebody is in the need of a tow truck driver they go to Yelp to find their answer. Look no farther than Bernie's Towing and cross your fingers that Vance Miller is the person that picks you up.

I broke down on Hwy 55 and Vance Miller and he crew came and towed us to his shop. They assessed…read morethe car and recommended we take it back to dealer who had repaired it in Chicago. They towed the car to Chicago. I appreciated their kindness, honesty and integrity. They also kindly took us to the train station to get to our next stop.

Hometown Auto