I would strongly recommend against this company and location, unfortunately…read more I attended multiple sessions with my dog last Fall on a routine weekly basis, including Obedience and then several Agility courses once he had graduated to that level. The instructors were all helpful and I loved seeing my dog's progress. We were diligent about attending and practicing. When both my grandfather and mother fell ill and died within 3 months of each other during the holiday season of 2024, I could no longer make the sessions with my dog. Truly they were forgotten during this time of extreme hardship. A couple months later when I could breathe again, I remembered our sessions and went to reserve a class but couldn't because my package had expired. I called and was told that nothing could be done, as this was the policy. These are privately-owned franchise locations, and the owners have the ability to create and revise policies to help their customers - it is their choice to take a customer's money in upfront packages and then refuse to extend any goodwill or flexibility. The classes I attended were rarely full. It would not have hurt their business in any way to allow me to utilize the classes I had already purchased. Looking at other reviews, they have a pattern of treating customers this way. If they had let me use the classes that I bought, I surely would've kept coming and even bought more sessions. But it's not worth it to me to support a business that treats its customers like this.

Absolutely love zoom room and everything they have done to help me train my dog not only in every…read moreday obedience but in dog agility. We have been going to classes since she was just over 6th months old, we were biweekly/weekly for the first year and a half and now we pop in every few months for practice. We did a few private classes to troubleshoot issues and those were very productive and I felt the staff went above and beyond helping my dog overcome her fear of the teeter. The staff is incredible, they are all welcoming, kind and so knowledgeable. They have great suggestions in fixing behaviors and ate always willing to help with different training techniques. I would still go weekly if I could, and I fully plan to take all of my future puppies/dogs here for training and socializing.

Ralphie and I love heading up to Natural Instinct, in Apopka. Gary and the crew are wonderful and…read morethe classes are are great way to socialize any dog or just stimulate and exercise your furry friend (and you!). Gary has expanded the agility course, I've posted a few pictures of the new course- it's HUGE. I'm always surprise to see my pup spring over some of those high triple jumps! Whether you are in a regular group class, training or private class, I could not say enough good things about our continued experiences here.

I have so many good things to say about Natural Instincts I don't know where to begin. I recently…read moreadopted my beautiful pitbull Pepper and I wanted to keep her active, healthy, and socialized with other dogs. That's when I found Natural Instincts on a Google search and decided to give it a shot. I signed up for the agility classes. For 99$ you can attend agility class either Saturday or Sunday morning for 6 sessions. The sessions expire within 12 weeks so when Pepper had to take a break because she got spayed, it was absolutely no issue. The majority of the class is focused on doing the agility course, but they also practice other things such as proper leash walking. The owner runs the class but there are always atleast 2-3 other trainers around to help. Pepper loves agility! She is a couch potato at heart but when she's at agility class she is always having a blast running and just being around dogs. A lot of obedience classes and dog day cares unfortunately discriminate against pitbulls but at Natural Instincts they are extremely bully friendly. Oh and they always have someone with a professional camera taking amazing pics of you & your dog. It's definitely nice having all these wonderful pictures of my dog (it's not like my camera isn't already full of pics of her). I have one week left from this 6 week package but I'll definitely purchase a new 6 week pass next class.

Petco has really great variety of stuff and the staff are always very friendly and helpful. I like…read morehow they have the stores organized too-it helps you find things easily. They have so many things for all different kinds of animals even some exotic breeds. They have good sales often. I like looking at the animals and reptiles they have in there too. I feel bad for some of the reptiles they look really sad because of their habitat being so small. I'm hopeful that they get sold quickly. We come here every so often to different locations. Most locations carry the same stuff. Most of them are nicely organized and clean too. Always a good experience.

Whenever I need to brighten my day, I go to PetCo. I know it seems silly, but I really love cats…read moreand as a cat owner, I love visiting the sweet kitties at this establishment. They brighten my day and mood and I always end up picking up a treat for my girl. I do wish you guys had more options for cat toys and different flavors of catnip since my cat got used to the brands you guys offer. The store is always clean and the staff is incredibly kind.

Where to start with this review... Sit Means Sit has been a much-needed improvement in my…read morehousehold. THANK YOU!!!! The trainer, Jenna, has been amazing; knowledgeable, interpersonal, and amazing with our pup. Jenna really goes out of her way to learn about the pet owners and the struggles they may be facing and gives them tips and tricks to help overcome. My husband and I adopted Layla, a 1 yr old Pomeranian and Blue Lacy mix. After a month of trying to train her on our own, realized we needed perfessional help. It paid out in a big way! We did the 10 day board and train. Our pup needed guidance, boundaries, and leadership, with Sit Means Sit we have been able to give that to her. Added background: We brought Layla to a consultation at Sit Means Sit, she saw a trainer's dog showcase her leashless awesomeness and Layla FULLY LOST IT; Barking, pacing, acting in an aggressive way. We've never seen that with Layla... after 10 days of board and train, that same dog crossed our paths and Layla was cool as a cucumber!!! Talk about growth and confidence!!! Even more so in a room full of med- large dogs (which Layla use to bark at) she was super calm and keeps her focus on us, her owners! Thank you Sit Means Sit! SMS leaders: Thank you So MUCH for the kind words on Layla, it was so nice to see she touched y'alls' hearts as she does ours! Thanks for taking care of her!

I don't usually leave reviews unless there's a complaint, but I have to share how impressed I am…read morewith Sit Means Sit and their incredible trainer, Deanna. She worked magic with my Goldens, Ekko and Mille, and her knowledge, support, and finesse made all the difference. It's not just about training the dogs--it's about coaching the owner, and Deanna has a real gift for it. We can't wait to continue this experience in group sessions. If you're looking for a trainer, Deanna and Sit Means Sit have my highest recommendation!

Had an appointment for my Bichon to get groomed at 11:00, dropped him off and was told about four…read morehours. The person on the desk was rude and curt. But I left him anyway, at 3:00 I called to see if he was ready, the lady said two more hours, I explained they had told me about four hours at first. She said "well you can come and pick him up now!

This was my first time here and it will definitely be my last. My dog had a 1:00 appointment. I…read moreexplained up front that she's an older dog and said I'd be happy to keep her with me until they were ready. Instead, they took her right away even though the groomer was on break, promising she was "next" and would be done within 3-4 hours. After 3 hours I called, only to be told they were backed up and it would now be at least 5:00 -- but supposedly grooming had already started. Not long after, I received another call saying she still wouldn't be done anywhere near 5:00. I was told if I needed her ready by then, I should have paid extra for an "express" option (which was never even mentioned to me when I booked). When I finally picked her up, my dog was wet, clearly not finished, and had been sitting in a kennel for hours surrounded by barking dogs. Completely unacceptable. Do not believe their timelines, and do not trust them with your pet's comfort. If you actually care about your dog, stay away.

We started off at a different training facility with our GSP puppy before we knew anything about…read moreCentral FL K9. Training was done at their facility, and taking longer to transfer in our home. I was a little hesitant with the idea of board-and-train at Central FL K9 initially (not offered at the initial place we went for training)- just because I felt guilty for what felt like "leaving" our puppy that our family was so attached to... but it turned out to be the best thing we could have done for our family and our puppy. Our puppy's good behavior has come as such a surprise to people who have an opinion on the breed- and it's all thanks to Addie. Her passion for training dogs shows through the love she gives them and is nothing short of amazing. We will use Addie for training with any and all of our dogs the future brings. Besides the training- the boarding facility is the best around. It is extremely clean, smells fresh, and everyone makes it feel more comfortable when leaving your dog for boarding. The add-ons help them feel more at home, and the staff are great at sending updates. I recommend Central FL K9 to anyone who loves their dogs as a family member - because that's how they're treated there!

Meeting Christine for the first time was terrific and she was able to give us an exciting…read moreintroduction to swimming and dock diving. Not only was she patient with me (my toss), but she was encouraging and gave many resources to help before I return back to the pool. Taking a tour afterwards with the owner was outstanding as well. The facility has so many things to offer and the right staff to do it. I left with a feeling that it is all about what is best for the dogs (and rats). You can feel the passion the minute you drive onto the property.

I cannot say enough great things about Wagging Willow and Susan! Have you ever met someone and felt…read morethat they were doing what they were born to do? That's Susan. Her training program is fun, informative, and effective. I first came to Susan after a recommendation from a close friend. My dog Chloe needed some help learning her proper manners. After the very first class I knew we were in good hands. Susan's training is based on positive reinforcement. Chloe passed through the first and second courses with flying colors. She is now in her third course and is on track to graduate with the Canine Good Citizen certification. We recently adopted another dog that needs training and I knew exactly where to go! Ruby has learned so much after only two classes! If you have a puppy or a dog that needs training I highly recommend Wagging Willow. You will have fun with your pupper, learn a lot, and form a deeper bond with your furry family member.

Wagging Willow operates their business with one goal in mind - having a world full of well-behaved…read moredogs. Their entire team has provided the best possible experience we could ever expect from a dog training service. Both the in-home one-on-one trainings and the group trainings have been such a blessing to our miniature dachshund puppies. The improvement they have shown has been unbelievable and we owe it all to the Wagging Willow team. We want to give an extra special shoutout to Susan for the constant tips and advice about food, potty training, and literally anything else we need. She puts in so much extra time and effort. She has truly gone above and beyond our expectations for a dog trainer. I can't imagine a better experience than we've had with Susan. If you have a dog, you need training with Wagging Willow. I recommend them to any dog owner, novice (like us) or experienced. Tell them Hazel and Honey sent you. :)

I met Tai and Lexi at a decoy seminar In April of this year, Tai was the Instructor. Tai is…read moreknowledgeable, precise, and was able to break down the science when it comes to decoying a dog. Since The decoy seminar, I have worked very closely with Tai and Lexi when it comes to obedience and bite work with dogs. Throughout the months, I got to see in person and through their social media pages that they are meant for this profession. They are able to work with all breeds and size of the dog does not matter. I have seen clients walk out the front door with smiles on their faces with their dogs are also really well behaved because of the work that Lexi, Tai, and also their trainer Max does daily. A lot of people always talk about wanting to have more obedient dogs. This is the place to go.

I recently used their services to board my two dogs. They had previously been boarded at another…read morefacility but they were fully booked and Woof Tang, while quite a drive, was highly rated and had the cameras for their rooms that we love to have. First of all the price is great in my opinion. Their facility has plenty of play space and the livery room we got was large. We always want, maybe even need, to be able to check in on them. While on past stays we would look and find them pacing and awooing all night. Something about this place made them zen. They looked out the windows, climbed and snuggled in their bed. We signed up for both of them to get a bath before pick up but due to some error with their system only our little guy got his, which was sad because if we had to pick we would have picked her. For our two dogs it was $115 a day for the luxury suite. When we arrived to pick them up we expected our Dachshund to scream like he does when we come home and our Auggie to go crazy and we were so disappointed when they came up to us like okay cool, summer camp is over? Not one cry or bark, no jumping or crazy tail wags. Next time we hope to board them for training. Our dogs would have required 3 weeks and that just didn't work for us right now.

We had a great experience with Pawfection Dog Training. They arrived in a timely manner, explained…read morethe process, and then began the training. My Golden Retriever Pup is now 10x well behaved! And even when he does act up he quickly listens to his commands now. Highly recommend!

2 Star - Disappointing Experience I genuinely wanted to like…read morethis company and had hoped we would have a positive experience, but unfortunately, that wasn't the case. We were a returning customer to Pawfection, we enjoyed the puppy training they provided our boy. We contacted Pawfection because our now 7-year-old Goldendoodle had suddenly started urinating inside our home whenever we left. He had been house-trained his entire life, so this was a concerning and unusual change in behavior. We were looking for professional guidance to understand and address the issue. We paid approximately $900 (fee plus mileage) for an in-home session that lasted less than two hours. The session consisted largely of a PowerPoint presentation (same presentation we viewed 7 years ago) with general tips and techniques for dog behavior. The trainer assessed his urination as behavioral. He recommended we purchase a citronella collar from Amazon, an additional $70 (wasn't included in the $850 fee) to redirect the negative behavior. 2 weeks later, 14 days, our pup was diagnosed with advanced dilated cardiomyopathy and congestive heart failure. Sadly, his condition progressed rapidly and we had to say goodbye to him less than a month of Pawfection coming to our home to assess his behavior. I understand that a dog trainer is not a veterinarian, nor do I expect a trainer to diagnose a medical condition. However, given the sudden change in behavior, I was disappointed with the assessment and, ultimately, the value of the service we received for the amount charged. After he passed, I reached out to the company, explained what had happened, and respectfully asked whether they would consider a partial refund given the circumstances. That request was declined. At nearly $900 for less than two hours, I expected a more individualized experience and greater value. Unfortunately, both the service and the company's response afterward left us disappointed. He was terminally ill unbeknownst to us. I have no problem paying for the trainers time spent with us, but $900 for an animal that passed away two weeks after the assessment seems morally wrong. I truly wanted to have a positive experience with Pawfection, but I walked away feeling differently.

I was in need of someone to watch our dog Lacey. Lacey is a very hyper dog with tons of energy and…read moreBrittany handled her very well! I'm a little older so it's hard for me to get out there and really run some of that energy out of Lacey. Brittany did a fantastic job while we were gone on vacation. An added plus was upon returning our dog seemed to walk much better on her leash and Brittany helped us to fix her pulling. Shes a great dog sitter and you can tell she really cares for the dogs. Wouldn't use anyone else!

From the owner: Pet's Best Friend Sitting Service specializes in providing exceptional pet care and providing our…read moreclients with peace of mind knowing their beloved pets are well cared for. Our pet clients range from dogs, cats, reptiles, small animals, fish and even horses. We cater to animals with medical ailments, such as diabetes, epilepsy, blindness, deaf, skin issues, minor behavioral issues, limited mobility and much more.