1. Bark And Stay Lodge

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Tyler, TX

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Bark And Stay Lodge

5.0 (3 reviews)

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1 year ago

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Stephanie’s Pet Nanny Service

Stephanie’s Pet Nanny Service

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Best pet nanny around. Takes great care of the fur babies. Plenty of time out to socialize and…read moreplay. The help at the dog sitter is amazing. Air conditioning and heated kennel space. It's wonderful and well worth taking your pet.

I had a prior reservation for my 2 dogs to be kenneled inside her home, last minute (day of) we…read moremessaged to check in with her to make sure drop off time was still good for 6:30, she moved it from 6:30 to 5:30 which is not problem. Stephanie then informed me that the dogs could not be kenneled inside do to someone/ or dog needing more space because of its medical needs. I would understand this if it was brought to my attention way in advance. we have a senior dog that has to remain inside due to random seizures and has to be watched. once we found out that she would not be keeping them inside I was able to find someone else to watch them that would keep them inside. I had cancelled my reservation for them to be dropped off today for a month and she sent a message saying she can no longer accept my animals due to it being within two hours of drop off. I am not pleased how she handled the whole situation. We had to physically contact her to make sure of our drop-off dates and times were good to go (she never once got in contact with us to check in). If you agree to something that agreement should stand, on all of her platforms she does not state a cancellation policy, so I think that that needs to be updated. Plus, she is very rude and vague when she contact us. We've had the dogs picked up before and had to wait 30 minutes to an hour waiting for someone to showed up to let us get our dogs. Dog sitting is not cheap so me paying over $1000 I would expect a little bit more.

Kinder Kritter - Before and After Grooming

Kinder Kritter

(60 reviews)

I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

I brought my previous dog to this business for years and was always satisfied with the care and…read moreservice we received. Because of those positive experiences, I felt comfortable bringing my current dog here. Unfortunately, my recent experience with this new groomer was completely different and deeply disappointing. I took my Great Pyrenees in for a routine groom and removal of a few mats. What should have been a simple appointment turned into a painful and distressing experience for both my dog and our family. When my dog came home, it was immediately apparent that something was wrong. His haircut was extremely poor, but that is the least of my concerns. The groomer severely injured his ear, which has since become infected and required veterinary treatment and antibiotics. In addition, whatever was done to his feet left him in obvious pain and very anxious requiring medication for anxiety. For days afterward, he would yelp and pull away whenever anyone touched his paws, and he was unable to enjoy his normal walks because of the discomfort and even had difficulty standing long enough to eat. A professional groomer should never send a dog home injured. Accidents can happen, but the extent of these injuries is completely unacceptable. Watching my dog suffer from something that was entirely preventable has been heartbreaking. I am sharing this experience to warn other pet owners. If this review prevents even one family from going through what we have experienced, then it is worth writing.

Bark And Stay Lodge - petboarding - Updated October 2026

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