I took my West Highland Terrier to be groomed, I dropped her off at 815am. I showed the lady at the…read moredesk a picture of what I was wanting. Which is shaved thin (no skin showing through) and head and tail clipped shorter. The lady took notes from the picture and my requests. I called to make sure my Westie would be ready for pick up by 330pm. I arrive and the same lady that check us in this morning was the same one who sent a guy in the back to 'Kennel #9' for my dog. She brings out a grey schnauzer on my dogs leash. I told her that was not my dog. She attempts to take the schnauzer back and he did not want to go back. That is my opinion being that he was desperately trying to sink his nails into the tile and keep from being pulled to the back. She said 'they switched kennels on me' and went back to get my dog. She walks her out and I notice right away she was not excited to see me. This is very unusual for her. My dog has always loved to go to the groomers and is very excited when I pick her up. I get in the car with her and look her over and notice her hair cut is terrible!! It looks as though a child tried to cut her hair. The original lady is now sitting outside on the front corner of the building smoking so I got her attention and told her I had a couple of questions about my dogs hair cut. She came over and I pointed out that the hair cut is very bad, varies in length, has ripples in it and I am not happy. She said she was not the one who cut her but did offer to take my dog back inside and fix it. She did fix it the best as possible. That took an additional 20 minutes. In the mean time while I was waiting I heard one dog yelp and watched as another groomer clamped a silver scissor like object into a dog ear twist the clamp around and around and then pull it out. Doing this several times. Is this how they "cut" hair out of the ear by just ripping it out? I also witnessed that same groomer walk to the front of the shop to the registrar area while having the same dog 'a pekingese' on her table, leaving the dog on her grooming stand alone. My dog stayed moppy the remainder of the night and the next morning and refused to eat or drink. She has now- 28 hours after going into the groomer, begins to weeze. It sounds like a dry cough. No spit up or hacking. She was 100% healthy going into the groomer (she just had a vet check up 6 days prior) and now is sick with something like kennel cough or has had damage done to her trachea. Which can happen if they left her on the table alone and she fell partly off or they pulled hard on her collar just as the lady did with the schnauzer. We trust groomers with our babies and this places does not treat them correctly!! Do not entrust this business your pet!

Just took my shih tzu to this groomer yesterday and had a wonderful experience. My dog looks…read morebeautifully and professionally groomed. I showed them two pictures of how I wanted him to look and they did exactly what I wanted. The location is cleaner than most groomers. The staff is very friendly and have great communication. I will definitely be a repeat customer. They are very thorough. I couldn't be more pleased. My shih tzu got a full grooming and my chihuahua puppy got a nail trim exactly as I requested. Their prices are better than most groomers I have dealt with in the past. A nail trim is only $5. My fully groomed dog was $40.

Karen is terrific with our dogs! The dogs are happy to be at her house and well taken care of!read more

We're new to town and the state. The owner was so sweet! We walked in to get some info as we have…read moremore than one dog and more than one breed... she squeezed my 5 month old puppy in to get her nails filed down and then booked our old man shihtzu for this last week. I wasn't sure how to describe what we wanted so I showed a photo of him groomed and explained the best I could and they did phenomenal! Thank you ladies for making our old man get all cleaned up

I am not sure about and can't speak about anyone's reviews and experiences other than my own, but I…read morehad nothing less than a 5-star experience with these folks. I first saw a puppy they had for adoption listed on their website and fell in love. I called them and they told me to complete an application which I did. They did their vetting (no pun intended) and I drove me and my 2 pups to Tyler for a meet and greet with our potential adoptee. Once I arrived, I found a volunteer qho got me to another volunteer who brought our potential adoptee out to meet us. Me and my pups fell in love and we all agreed she was welcome into our family! Thanks Terry and team for a wonderful experience!

I adopted a cat, and the experience was very good. The cattery was very clean, the cats were…read morepretty happy, did not seemed stress, the people were helpful and were aware of each cat's personality and their strengths and what kind of person/home would be best for each cat. They provide a bag of cat treats and food to transition their diet with and the process was organized and easy. I left feeing very good about everything here and with a beautiful cat that needed a home.

Our sweet baby girl Annie here for annual visit; she's 18.4 lbs. We rescued her from because of…read moresomeone dumping her in 2024. Athens Animal Clinic has been a godsent in more ways than one! They were so precious and sweet when Bogie & Boss, our other dogs, to be put down. Their prices are reasonable, and they are also a great facility to put your fur babies into daycare or for boarding. Our sweet baby girl Annie here for annual visit; she's 18.4 lbs. We rescued her from because of someone dumping her in 2024. Athens Animal Clinic has been a godsent in more ways than one! They were so precious and sweet when Bogie & Boss, our other dogs, to be put down. Their prices are reasonable, and they are also a great facility to put your fur babies into daycare or for boarding.

Above and beyond! I took my dog there because my regular vet was closed. My guy was lethargic and…read morenot himself. Turns out he was running a fever and of course it was Friday. Dr Barlow gave him IV antibiotics and suggested I leave him hospitalized. On Saturday he was doing a bit better and Dr Barlow suggested he stay the weekend to continue treatment. But not in a cage at the office, but she TOOK HIM HOME so he would be more comfortable in a home environment and with her three dogs. Wow! That's dedication and compassion. I'm so glad they were open and available for my fur baby when I needed help.

Did me GREAT. Waved the $47 fee for a checkup because I thought something was in his foot. All I…read morehad to pay for was pain meds. Great spot. And Doctors. Highly recommend -Lee Rhea & (Soldier)

Extremely friendly staff! Treat your pets like their own! Very patient during a crisis! Drs are…read morevery knowledgeable and explain thoroughly what is going on! Excellent boarding and you can pick up your pets on the weekend! (Certain times)

Dr. Armstrong has been treating my little Coton (10 pounds) for congestive heart failure. She is…read moreprofessional and friendly, knowledgeable and caring. Dr. A. Tried many things to give him more time, but today he crossed the Rainbow Bridge. She was professional and compassionate about my sorrow. The entire staff was sympathetic. I recommend this vet service. ​

This clinic is always compassionate about our animals. The staff is kind and friendly. The prices…read moreare reasonable and they don't try to "price gouge" their customers. Dr. Eberhart is amazing and experienced and does fantastic work!

So this lady got upset cause I changed my time and then said by the way your rate has been raised…read morecause my dog is hard to handle Really? You didn't tell me that when I picked him up last time and took my money mabe you need a different business considering my snauzer was shaking for 3 weeks after you Groomed him

Evidently after their groomer clipped my dog with her scissors he was combed vigorously. This…read morecreated a long gash in his back. They tried to hide it by gluing the gash together with crazy glue and combing the fur over it. Their little trick worked, because I could not tell when I picked my dog up to go home. When we got home my dog kept crying till I took him to the vet. Needless to say, I'm going to SUE! If you love your pet, NEVER USE THIS GROOMER!