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    Bark and Play Chicago

    5.0 (73 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Bark and Play Chicago

    Dog daycare

    Dog walking

    Pet boarding

    1 More Service

    Pet sitting

    Bark and Play Chicago Photos

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    Reviews With Photos

    Hugo the Great Dane.
    Jen B.

    If you are looking for an excellent dog care provider, look no further. Bark and play is the best. Hugo the Great Dane loves Bark and Play! He comes home happy and tired after his time there. Fernando and the team are amazing and treat Hugo as a part of the family. All of the services they provide, and we've tried them all, are excellent. I know I can depend on the team to watch over Hugo while he plays with his pals.

    Love checking their Instagram and seeing what my pup is up to while I'm at work!

    See all

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    Page 1 of 2

    Ask the Community - Bark and Play Chicago

    Review Highlights - Bark and Play Chicago

    Fernando, the owner, and his whole team are terrific, easy to contact, helpful, and most of all caring.

    Mentioned in 60 reviews

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    Walks with Lenny - The super-cool dog walker that serves the River North/River West and Kinzie Station areas of Chicago. I dig dogs, dogs dig me!

    Walks with Lenny

    (9 reviews)

    West Loop, Near West Side

    When I first met Lenny, I was excited by his energy and love for our four-legged friends, and don't…read moreget me wrong with the 1 star--he does love them. However his lack of respect and customer service are going to do him in. I believe in starting with positives so let's start with what I liked. . . Walks with Lenny does not have a weekly walking minimum. This was perfect for our schedules and budget. Lenny was great at messaging us on Sunday to ask if we needed any services for the week. Jackie was the BEST dog walker--she communicated really nicely and told us when she arrived and left our home. She was wonderful. On to the not-so-good. . . When I first met Lenny, what I liked about his business is that he assured me that there would only be one dog walker (himself) and on occasion (if he was tied up or on vacation) one other assistant. He clearly stated this is what sets Walks with Lenny apart from other dog walking businesses: "You would always have the same person. You're not going to have a different person walking into your home." Why is it that Lenny never entered our home? And that we had FOUR DIFFERENT walkers enter our home? Every time someone entered, we received another call to give permission to the new walker whom we never met. One other person I get, but FOUR?! The other thing I did not appreciate about Lenny was the lack of customer service and respect he had. It always seemed that Lenny was never at fault and he would use A LOT OF CAPS to get his point across, which just comes off as though you are yelling/trying to make a point/rude. Example. . . Our last encounter was not a pleasant one. We were out-of-town and hired Lenny to do a day walk while our friend who was home-sitting was at work. I requested the walker be there between 11 a.m. and 1 p.m.. So I found it surprising when Lenny messages me at 1:45 p.m. saying that the (new) walker was having issues getting into our place. The two keys that were given to her were not working. We called our front desk and they assured us that she was able to get in on the second key, so why Lenny reached out? I am not sure. I am not an innocent party. . . I was beyond frustrated with Lenny because of the way he replied to me after I stated that no one had ever had a problem getting in our door. He replied with, "I understand that. But we are having one NOW." **Mind you, the walker was already in after getting the 2nd key**I asked Lenny to talk nicely please and ask the dog walker to go to the front desk for help ASAP because a) my dog should have been walked maximum 45 minutes ago and he still didn't address the issue, and cap letters via text, email or review are yelling. He then proceeded to tell me the problem of the 2nd key and I asked him to please stop arguing with me. This wasn't the first time we had a conversation like this. . . I just never spoke up about his rude texts/manners. I regret I never did because maybe it wouldn't have gone this far--I blame the wine tasting :). The outcome. . . Lenny then replies back with the following text which can be see in the photos section. If you can't see it here is what he said, "You know what Vanessa? I am NOT arguing with you. I am rebutting your insinuation she wasn't smart enough to go downstairs and ask for help. Now, Lady will be walked today FREE of charge but I/we are not walking her again after today." And as you can see, I was perfectly okay with that. Obviously, Lenny does not need customers nor does he care to keep them on. That's not good customer service. By the way, this was our FIRST and ONLY (I am yelling :P) confrontation. Since then (4/26/14), we have hired a new dog walker and they have entered our place twice with no problems, we have received photos and texts for when they go, and we have met the other dog walker who would possibly enter our home. **FYI--I apologize as I did not proof read this**

    Lenny just bought my Starbucks this morning. I'm a complete stranger and we hadn't spoken even two…read morewords. I thanked him and we got to talking about how he has been out of work during COVID, but he noticed my mask, which has puppies on it, and felt motivated to do something kind. He explained that he's been supporting all his local people and businesses even though he hasn't been receiving any business himself. While I don't have a dog to support Lenny myself, I want to spread the good word about Him! What a nice man. There was a Great Dane in front of him in line, and the two had an instant bond. I would definitely recommend this local awesome guy!!

    Bark and Play Chicago - dogwalkers - Updated May 2026

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