I would give it a zero if I could. They charged me $1456. for five new locks when all I needed was…read morea simple rekey. I wanted the locks rekeyed to the same key, not 5 new locks. He came in an unmarked car and no uniform. The receipt he gave me was a generic pad that you can get at the dollar store. No company address or logo. He didn't give me an estimate. He even asked for a tip! He left the boxes the locks came in. Two locks per set. He used three boxes. I checked the UPC on the boxes. Turns out they retail for about 15.00 each. He was at my house for one hour. Even with labor and service call and parts the cost should have only been about $200-300. I immediately called to complain about the charge. He first said that he didn't service my address. After repeated calls, he agreed to an $856. refund. To date I've only gotten back $300. This guy takes advantage of people. Avoid this company! He also generates his on reviews using Ai. He calls himself by various names: Ben, Benjamin, Rueben, Benyahim. He reinvents the company every year or two.

My technician's name was David. He promptly unlock my semi and was very professional. It was a cold…read moreday and I didn't have to freeze outside waiting a locksmith to come.

Customer service…read more Key fob was nice... when it was working. Keyfob stopped working and I get ghosted. I texted the guy directly aswell as calling the business number and got ghosted. Now I'm stuck with a keyfob that isn't working.

HORRIBLE !!!! sold me a keyless entry lock that didn't work well. Wouldn't return my money or any…read morephone calls. Wouldn't come out to replace or fix it. Wouldn't give me the owners name. I even sent Jose Velez a message on WhatsApp. No response.

I was having an unusual problem with my car ignition and it was suggested for my by a mechanic to…read moretry a locksmith before taking to dealership. I found Daniel with an online search and he was wonderful. I received a same day appointment, transparent pricing, and great customer service. The problem wasn't an easy fix of cleaning the Ignition. Instead of trying to sell me a new ignition, he went the extra mile to fixing the ignition at an agreed upon price. I appreciate the transparency, great customer service, and attention to safety also.

Jax Car keys is a professional, kind and had with empathy for my situation. I broke my car key and…read moreDaniel came to my rescue. Great Coustomer service and kept me involved step by step with the process! I though I had some issue with my key ignition cylinder, without saying anything to him. He confirm it! I highly recommend Jax car keys, Dainel for your need! The prices was affordable. He only took the charged, he would not accepted a tip. Great work, Daniel! I will used his services again.Thank You

Asked young man to repair a brief case lock. He replied it was not really in their wheelhouse, he…read morewas willing to give it a try. I got a call the following day and happily notified it was repaired.... priced right and very happy with chstomer service professionally provided!!

Needed help with something minor. Helped me free of charge really quick! I know this isn't the…read moreusual but very kind pleasant gentleman. Will be sure to use or recommend in future.

Let me start by saying that Eli at Lockbuster was the only one willing to even attempt working on…read moremy car. For context, I have a 2006 Volvo V70 wagon. Most older Volvos can have their keys programmed by a third-party locksmith--it's hit or miss depending on the model. Newer Volvos, typically 2015 and up, absolutely require dealership access to program keys, which can cost several hundred dollars. I called around to about 10 other locksmiths, and none of them wanted to touch the Volvo. Eli, on the other hand, immediately said, "I'll give it a shot. I'll cut the key, and if it doesn't work, I won't charge you." He showed up on time, was communicative, polite, and professional. Although the key couldn't be programmed to the car (a known challenge with some Volvos), he still managed to cut the exact key I needed--and left a great impression. Sometimes, just making the effort is enough to earn lifelong customers. From now on, anytime I--or anyone at my business--needs a key or locksmith, we'll be calling Eli. Thanks again! -Jay in Mayport

DO NOT GO TO OTHER LOCKSMITHS. Eli has a flat rate of 80$ if you get locked out of your car. He…read morecame super fast and got my door open in 5 minutes. Other locksmiths will hide their fees and try their best to get more money out of you but Eli told me how much it's gonna be and that's that. Anytime I or my friends lock them selves out of their car or homes I'm telling them to go straight to lock buster locksmith.

Every company wanted a $100 to just cut a car key except instant keys. Charged great price for a…read moresimple cut with no hassle.

Every other locksmith in Jacksonville refused to help me or give guidance on how to get a…read morereplacement ignition key for my older Firebird. They took time to explain to me what I needed to do to get the key made and were extremely helpful and kind the entire time.

Very Disappointed -- Beware of the "Free Estimate" at Roni's locksmith St. Augustine…read more I am extremely disappointed with Roni's locksmith and feel that customers should know exactly what happened. My mother came back from out of town and found the battery on her security lock died while she was away. When the locksmith arrived, he told her that he would have to drill through her very expensive lock and it would cost $225. My mother then mentioned the sliding glass door in the back and he said that it would be a more difficult and costly option. At that point, my mother decided not to have either option done. She was then charged $75 service fee despite the website offering free estimates. When I contacted him, I asked him if he mentioned the fee before he came out and he did not. When my husband and I arrived, ready to drill through this massive lock, I decided to check YouTube to see if there was an easier less damaging option. The first video I watched, literally 1min 47sec long, showed us how to pop the sliding glass door open with no damage. It took 3 minutes and a flathead screwdriver. I'm a waitress, no locksmith experience or special tools. If it was this easy for me to do it, why did he try and charge her $225 to break her security lock, which would cost her another couple hundred dollars to replace? Then he proceeds to charge her a $75 service fee simply for driving out there and wasting 3 minutes of his time. My mother is 74 years old and I believe he was taking advantage of her in her time of need. If you offer "free estimates" customers should not be surprised with a $75 service fee without letting the customer know before you come out. Furthermore,if there is a simple, non-destructive option available, I would expect a professional locksmith to at least explore it before recommending breaking a costly lock. Unfortunately, based on our experience, I cannot recommend this company. Customers should ask very clearly about service-call fees and what "free estimate" actually means before agreeing to have someone come out. I'm outraged that he would take advantage of my elderly mother. My advice don't bother with this company, they're clearly crooks. As far as the comment from the owner, either the technician lied about who he works for or he's lying. Funny how I immediately got a text from the technician after I posted this saying he's going to delete it anyways.

Locksmith responded to my call immediately and gave me a time to expect him. he was right on time,…read moreprofessional, and quickly accomplished setting the new key fobs. I highly recommend this company!

High recommend Jax Lock Express! Fast, helpful and great to work with! Very pleased with the job…read morethey did!

Joel at Jax Lock Express was awesome…read more For context, I have a 2006 Volvo V70 wagon. Most older Volvos can have their keys programmed by a third-party locksmith--it's hit or miss depending on the model. Newer Volvos, typically 2015 and up, absolutely require dealership access to program keys, which can cost several hundred dollars. I called around to about 10 other locksmiths, and none of them wanted to touch the Volvo. Joel on the other hand, immediately said, "I'll give it a shot. He showed up on time, was communicative, polite, and professional. Although the key couldn't be programmed to the car (a known challenge with some Volvos), he still tried--and with that enthusiasm left a great impression. Sometimes, just making the effort is enough to earn business