I've visited this location many times over the years, but after my experience on 4/15/2026, I won't…read morebe returning. While I was in the makeup section trying to find my foundation shade, a staff member walked past me nearly bumping into me just to assist another customer who was only a few feet away. I stood there, honestly stunned, as he then moved on to help yet another nearby customer without ever acknowledging me. It felt as though I was completely invisible. As a paying customer, I expect to be treated with basic courtesy and fairness. Unfortunately, that wasn't the case here, and it left me feeling uncomfortable and unwelcome. I'll be taking my business elsewhere. The South Windsor location has always provided a much more positive experience the staff there are consistently friendly, attentive, and respectful to everyone

The Sephora store in Westfarms Mall is great one for your skincare and makeup needs. I don't like…read moregoing to the mall, but if I happen to be here, I'll stop by the Sephora for what I might need at the time. This store is well stocked and updated with their current inventory. It's not the largest store, but they still carry all of the premium products you would find on their website. Currently during the holiday shopping season, it is packed with shoppers. I still managed to find what I need and leave in a timely manner. The line to check out was long but moved quickly, since they had multiple cashiers on hand. The staff are always ready to help me find what I need, and sometimes offer samples as a suggestion of a product. If something is out of stock, they'll order it for me with fast and free shipping. This is an excellent Sephora in the area.

I'm usually pretty loyal to Sephora because it's easier for me to get to, but when I heard that…read moreUlta was having a buy one get 50% off sale on NYX products I immediately ran in. I've had my eye on the NYX lip lingerie lip stain pencil for a while, and up until a couple of weeks ago it's only been available online. Thankfully, this store had so many in stock because the other nearby locations did not. The staff was super friendly, the store was clean, and the line was short.

This Ulta is relatively new and it's located just across the street from Westfarms Mall. I like…read moreshopping at this Ulta because all areas of the store are really well stocked, especially currently during the holiday season. There are also plenty of special edition gift sets available. Ulta is a great shopping experience for three reasons. Majority of the items have testers, so you can touch, play and see how they work for you, before you purchase. The other reason is they sell high end products and drugstore items in the same store. Also, there are several brands and products that are exclusively sold at Ulta and no other brick and mortar location. At this location there's a wide variety of hair products and hair tools, skin care, fragrances, makeup as well as a trial sized section. The staff working at this Ulta location are very knowledgeable about the products and are ready to answer any questions. There are several services this Ulta location offers, I haven't utilized any of them, so I can't comment on the quality. They offer ear piercing. Hair services, such as haircuts, color and style. They also offer eyebrow services and makeup for a special event. I enjoy shopping at Ulta of West Hartford, and I'll continue shopping here in the future.

They don't answer their phone- some business! Maybe they…read moreshould use some of their profits to hire a receptionist...

Excellent medical grade facial. I love the hydrotherapy facial, it has a lymphatic drain portion…read morethat makes your skin feel tighter and gives your skin a soft feel. It isn't a "relaxing" zen facial, but your skin looks and feels great after! As someone who loves to squeeze pimples and get stuff out of pores you more out for a few days after, too! Gross to say, but I don't think I'm alone with doing extractions at home! For best results hydrate before you go, that helps whenever you are getting any type of facial. It's a warm, inviting environment, I will be back!

Good service good price the staff is nice and the location is easy to find with lots of parking.read more

Highly recommend for tattoo removal services. Service has always been very good and I've felt well…read moretaken care of. After 4 sessions, my tattoo is almost gone. I feel the prices are reasonable but do increase based on the size of the area. There is ample parking as this office is located within a larger medical building. Facilities are clean and everyone adheres to mask mandates. Laser tattoo removal is painful but the folks here try their best to make you comfortable.

An amazing place for beauty products. The owner is a super nice man. Looove the place!read more

Great experience while looking around at products. Helpful staff with no pressure to buy anything…read more I had a complimentary skin test which allowed them to suggest products. I came away with two that I've already had great results from. I really love the plumping serum. Makes my face so soft!

I'm a huge fan of The Art of Shaving. However, AOS only offers products for my facial and hair…read moreneeds (as well as barber services that are out of sight). Be that as it may, I am a fan of many of the Kiehl's products, too. As many of you probably already know, Kiehl's was founded as a single pharmacy in New York City's East Village in 1851, and purchased by the L'Oréal Group in 2000. L'Oréal had pursued the purchase of the company for more than two years, but the real catalyst for a deal came when Kiehl's had difficulty handling the growing volume of orders due to the company's growing popularity. They currently have more than 30 retail stores worldwide, supplemented by sales in high-end department stores such as Bloomingdale's and Nordstrom. In contrast to its market competitors, Kiehl's is distinguished for its unorthodox marketing approach, exceptionally large male clientele base and its products' simple and straightforward packaging. Compared to its competitors, Kiehl's states that it spends three to five more times on its upscale natural cosmetic products. At the same time, Kiehl's merchandise is "priced at the lower end of prestige skin care" while being distinguished for its simple and straightforward packing "which speaks to the old apothecary concept." To this day, Kiehl's signature products, such as its Blue Astringent, Creme de Corps and Original Musk Oil, continue to remain customer favorites. To market its products, Kiehl's applies a non-traditional marketing approach that "relies heavily on free product samples, word of mouth endorsements from existing customers, and innovative marketing techniques."Particularly known for its generous sampling policy, "Kiehl's gave away more than 12 million samples a year, which represents 80 percent of their total marketing budget" according to Lynn Upshaw in Truth: The New Rules for Marketing in a Skeptical World. Upshaw writes, "The Kiehl's way of 'selling' is not to sell at all... They believe the products will do what they do and no hype will change that."Donations, most prominently in charity event gift bags, also attract customers." Kiehl's also has a recycling program that allows the guest to bring empties to the store, where they are taken in exchange for stamps on a card. Get 10 stamps and you receive a full size product ($25 value) free. I use their antiperspirant, and my companion uses many of their products. We stopped in today, using the 20% off coupon sent via email (a Friends and Family sale). Staff in this store is exceptionally knowledgable and friendly, welcoming and efficient. While I purchase Kiehl's products from my employer (as I always get 20% off with my associate discount and free shipping from my company's *.com end), using this store during events like this is absolutely on my list. Knowing now that they have a recycling program that rates me a free full sized product with every 10 empties turned in gives me all the more reason to put them aside. It's a nicely appointed, but small store. There is no barber service on site (the flagship in NYC has a barber salon that, while I've not tried it, is rumored to be impressive). But if you're a fan of Kiehl's, you need to stop in. Second floor, Nordstrom wing, directly above Lush Cosmetics. It's on the right as you're walking toward Nordies.

SEE ALLY!!! She is an eyebrow God :)…read more I went a month ago nervous about my brows because I haven't ever let someone touch them and only plucked them in my life. I told ally this and she couldn't have been nicer !!! I wasn't sure whether to go with a wax or a tweeze and she said to go with wax. I was nervous but sooo happy with the product my brows came out exactly they way we talked about ! She's also great at recommending brow products

I was in desperate search of a new brow person when my current brow god from Benefit Westfarms…read moreleft. I did a bunch of research and read great reviews on Ally so I decided to give it a shot. She is really good. She has kept the shape and thickness of my brows that I love and I really have no complaints. And she is right down the street from my house which is an added bonus. See Ally. You will not be disappointed.

I've always found makeup to be fun but never really mastered the art of applying it but that…read morechanged tonight with the help of Rebecca and Melissa. I arrived for a 30 minute session and was greeted by Melissa who told me Rebecca would be doing my makeover for the evening. While I waited for Rebecca, Melissa got a feel for my skin type. She then primed my face, gave me some tips on shaping my brows with makeup, and we spoke about eyeshadow shades. Soon Rebecca arrived and started the makeover. Rebecca explained each technique and what product she used and even had me try a few techniques on my own. While she was still doing the makeover Melissa came back over and we all chatted for a bit. Overall this was a great experience. I learned a lot from Rebecca and Melissa in a short period of time. They were both professional and made me feel comfortable. I'm sure I will be returning!

If I could give ZERO stars I would! The STORE MANAGER was extremely rude and very unprofessional!…read more I had an appt at 1 and I got there at 2:00 pm, cause I was ripping and running doing last minute errands for my sister wedding which was scheduled for 5 pm, that same day! When I got to the store, the store was completely empty, not one person! I stood at the counter and waited as I saw her in the back doing her OWN makeup! I went over to her and told her I had an appointment at 1:00 for lashes and I'm sorry that I'm running so late. She asked if I could come back, because the store MIGHT get busy! I said I'm not able to, due too my sister getting married and I was already running behind. She responded NO, sorry. And I said it takes 15 minutes to put lashes on and there's literally nobody in the store, as she was sitting there doing HER makeup! I got upset out of frustration, and urgency of getting to the wedding venue on time! I asked for the store manager's name and she stated that she was the store manager and said her name was something that I did not catch. She said she would give me her card, I said great! I mentioned it was ridiculous considering it doesn't take that long to get lashes, and she went on to say lashes are only $15 its NOT WORTH MY TIME. I got extremely upset as a consumer and stated that's not how you are supposed to do business! She told me then that I did not consider her feelings as when I came in and interrupted her! I then asked if I could just purchase the lashes and I will get someone else to do it and she stated she would NOT sale me the lashes because I had an attitude! By this time I was extremely upset and just wanted the business card so I can go to another store to get my lashes. She then denied me the business card she offered because I had an attitude and threaten to call the police on me because of my attitude! I am 39 years old, and never in my life have I been treated like this before! I will also be reaching out to corporate office every day until something is done about her.

Very nice store. Service is helpful. They offer you their licorice tea, which is really comforting…read more They have some gift packages for the holidays. Products smell nice, and the store just has a great vibe.

Amazing time with unbelievable staff and fantastic products! I've been walking by the store and…read morethinking of stopping g in for years, so happy I finally crossed the threshold! The staff was warm and welcoming, and from the relaxing and soothing hand massage and hand softening products (expertly handled by Dayron) to the chakra balancing it was a wonderful experience! My favorite experience was the scalp analysis. It was great to see images from three spots k. My head, and be guided through the best product options for me. I left with products that I think will improve the overall health and look of my hair - thank you for the knowledge and suggestions! The yummy California Pizza Kitchen pizza and delicious teas from The Green Tea Store were so appreciated, and the cherry on top was leaving with a goodie bag. I'm going to be using the coupon for the tea store the next time I stop at Westfarms. Thank you for having us, and I look forward to shopping in the store again! Alex was on fire as the MC and host with the most! Fun evening for sure!!!