I've been coming to Dr. Matter's office for a couple of years now and haven't had any issues until…read moretoday. At my last appointment, I was told to make another appointment for a mass I wanted removed. When I had my appointment today, they said they couldn't excise the mass because I didn't make a "30-minute" appointment (which no one previously mentioned). Dr. Matter literally said she didn't have 30 minutes to do that procedure today. What a waste of nearly 2 hours of my time on a work day, as well as an unnecessary financial cost. They could've easily resolved the issue with an apology, but instead they put the blame on me for not making the "right" kind of appointment. Now I have to make ANOTHER appointment to have what I originally wanted done.

Good experience during my first visit with Dr. Matter last week. Check-in process was made easy…read morewith the online forms that I completed before the appointment. The front counter staff were helpful and friendly. Only criticism, which is not the office's fault, is kids in the waiting area kept screaming and running around that made the wait area a less than relaxing experience. Dr. Matter and her nurse were very informative and provided clear explanation. They provided an awesome cost effective pharmacy for my prescription lotion. Thanks Dr. Matter and Staff!

I don't really even know where to begin... Once referred, we went to see Dr. Tran about treating…read moreour daughter's hemangiomas. At no time, did this Dr. utter the words, "This is not something I can personally treat." or "Unfortunately this is beyond my capabilities." etc., (even though nothing has changed, that is exactly what's being claimed as of today when a follow-up to that initial consult was being scheduled). During that initial consult, Dr. Tran DID say, "I would like you to go see this specialist for a second opinion, just to be sure, since this is pretty rare; and then come back and see me for a follow-up." _ This literally implies we would be coming back to TRAN for the TREATMENT of the condition, once his "opinion" was verified by the "specialist"... there is NO OTHER WAY that could be interpreted, period. As was explained to Tran at the time, and again to various staff while trying to schedule the follow-up: "Yours was not the 1st opinion, it's not even the 2nd or 3rd -- You're the 4th or 5th Doctor in nearly 2 years (from the various NICU Doctors, Pedia., to Tran, all of whom have said the exact same thing [but she's now old enough that we feel comfortable beginning treatment]. _ Tran, at the time said, "The second opinion is not required, it would just be a good idea; but you can certainly do what you want." (as if we needed his frikkin' permission -- and keep in mind, this is after explaining the multitude of "opinions" already attained by NICU Doctors who are way more educated, specialized and experienced in pediatric matters than any Dermatologist!). Anyway, during the course of attempting to schedule the follow-up, I inquired as to whether or not our daughter would even need to be present, as we would just be discussing treatment options during said appointment, which she doesn't really need to be present for anyway; and explained that due to Covid-lockdowns, Masking, and her negative association with trips to Dr offices (for Pediatric vaccinations, etc.) she now freaks out and is inconsolable for as long as any Nurse or Doctor is in a confined/small room with her, especially if masked (which is what happened during the consult; and because of that, we weren't able to sit and discuss really anything because everyone, ourselves included, just wanted to get her out ASAP... Well, they must have remembered her and just decided it's not worth the hassle to treat her, so they're now claiming Tran isn't qualified to treat her. LMAO. Okay, so, if you're being honest THIS TIME, it means you've been committing fraud up to now, in addition to wasting our time and money; and you owe us (and the insurance company) a full refund, since your office knew we were coming in for a hemangioma condition which she was born with [the rarer congenital variety]... Again, IF this is something he cannot personally treat, then that is something that would've been stated for legal (and ethical) purposes PRIOR TO, OR DURING the consult; and a future appointment would not have been suggested for the matter, PERIOD. Regardless of the reasoning, we would not go back to them even if they offered to treat her for free. What has happened to the medical community over the last couple years should chill everyone to the frikkin' bone, because these are supposed to be medical professionals, educated persons who do what is ethically/morally right and who always have the health and well-being of their patient foremost in their minds -- yet, that is pretty much the opposite of what's been happening -- they've replaced practical medicine with feel-good placebos [example: cloth or surgical masks being required in all Doctor offices, despite knowing those masks DO ABSOLUTELY NOTHING BENEFICIAL IN REGARDS TO AIRBORNE VIRUSES [W.H.O., C.D.C., and EVERY PRIVATELY OR PUBLICLY GENERATED STUDY THAT HAS BEEN DONE ON THIS MATTER, SINCE THEIR INCEPTION!], they may help you think you're safe (if you're wildly uninformed), but they are actually putting you at greater risk than not wearing one at all... Suffice to say, when you catch them flat out lying to your face, it's truly infuriating. {P.S. We were referred to this Doctor by our Pediatrician, who like Tran, correctly identified the condition right off the bat -- we did not just pick his name out of a hat -- so even the referring Doctor thought Tran was capable of treating this condition... but, whatever. F this guy. I wouldn't even trust him to treat something as simple as acne at this point.}

This practice is amazing! Doctors and staff very professional. I have never been taken care of as…read morewell as I was here.

Dr. Saucier warm, bright, knows her stuff. Very professional. Gina, her esthetician is awesome…read more Incredible background in plastic surgery, she rocks! Rockwall is fortunate to have Dr. Saucier and her competitive staff serving our community. Also, what a fabulous view of Lake Ray Hubbard! Rockwall Dermatology is located 4th floor Trend Building.

Dr. Saucier is great. However, a few of her staff are rude. Her medical assistant made the patient…read morecry. Then the assistant said she, herself, was the one hurt and started crying.

Dr. Farmer is great. Excellent bedside manner. Removed a cyst from my head a few years ago. No…read moreregrowth. Kid had plantar warts this visit. Great interaction with kid. Follow up in one monthish. Front desk was great also. Easy check in, friendly, business knocked out fast.

Everything went well . Dr Farmer looked me over . She explained my needs of medicine got them…read moreordered.Thats been 4 years and and I'm still Happy with my treatment plan Thank you Dr. Farmer and staff

Dr. Singer is the absolute BEST DERMATOLOGIST EVER!! She is…read morecaring, thorough, and great with all ages of kids and adults! My family has seen her well over a decade and will never switch doctors!! This says a lot considering we have many local dermatologists in our town BUT we choose to drive a long distance to continue our dermatology care with Dr. Singer!! It is obvious her goal is to help as many patients as she can in her practice and do that with a loving servant heart! The office check in is quick and easy too. I love her patient rooms they have the most cheerful beautiful paintings and are always clean! If you or your family are looking for an intelligent, compassionate dermatologist that will go the extra mile for your care don't hesitate to call Dr. Allison Singer! She is truly beautiful inside and out! We hope you will love her as much as our family has!

My 6 yr old had a spot on her eye lid that we wanted looked at. Dr Singer was very sweet but saw…read morethe spot and immediately referred us to another doctor. I paid over $90 for the visit (and r also have medical insurance) and I left. I just received a bill for another $15.15 and saw they charged our insurance $241.00 to just tell us they could t do anything and go somewhere else. Zero treatment. Very nice gal but this is silly.

Dr Lee completed my abdominoplasty two weeks ago. I am very much still in the recovery phase, but I…read morehad to post a review to express my gratitude to him and the Advanced Surgical Arts team for the most personalized care that I've ever received in my life. I am pleased with the results so far. Over and above service! - During his European vacation this week, Dr Lee took the time to call and text multiple times to make sure that I was progressing well in my recovery. I was just amazed. Dr Lee is an expert at his craft and takes the time to educate his patients about the treatment plan. He shows a great deal of patience in answering all questions before, during and after procedures. I have also had my first Fotana4D and Nightlase treatments; my skin is improving and tightening as my collagen is increasing. Advanced Surgical Arts has definitely gained my loyalty for all of my future cosmetic treatments and surgical needs.

I hesitate to give anyone 5 stars; however, I couldn't find a thing about Dr. Lee and his staff…read morethat I didn't like. Everyone is so kind and made me feel very welcomed and comfortable. They made sure I knew exactly what to expect from my laser treatment and educated me on post skin care. They had the products I need to care for my skin there in the office so I was able to take them home with me on the day of my visit. I am very happy with the final results of my treatment! It is clear the Dr. Lee loves what he does and truly cares for his patients. I will definitely be returning for all my future cosmetic needs!

I've had the pleasure of having both Dr. Achtman and Dr. McConnell help me with my skin care needs…read morefor years. Exceptionally knowledgeable and professional, perfect caring bedside manner, and an excellent support team. I genuinely can't say enough good things about them and totally recommend them.

I've been a very satisfied patient for 4 yrs with Dr Jordan Achtman and he and his staff have…read morealways provided excellent medical care with results above expectations. I did have one billing issue from a prior year January appointment regrading payment and a crossing deductible that was an understandable situation and subsequently resolved with their corporate billing dept. in a timely manner. And certainly Not a reflection on the excellent medical practice I have been thankfully experiencing.

Dr Kia is amazing and I miss going to see him since I moved to Colorado. I highly recommend him!read more

Doctors are the best. Great care and very good follow-up They have treated both my husband and…read moremyself. Couldn't ask for better