Let me tell you about this funny, delightful little woman, Kim. I recently wore out my credit card…read moreat a men's store Going Out of Business sale and brought several pairs of slacks to her shop in mid-December to have cuffs done. "When you need them back?" she asked suspiciously. "I'm in no hurry," I replied. "After the first of the year?" "OK," she said. "Just so you don't want them before Christmas. Everybody want before Christmas!" I took my receipt, went home and thought no more about it. The NEXT WEEK, I get a call saying all my pants were ready. "How can this be?" I asked, incredulously. "I thought you were swamped." "I see pants. I thought you should have for New Year's Eve," she said. They were hemmed expertly, and woefully underpriced. (I gave her a big Christmas tip!) I would recommend Kim without hesitation to anyone looking for a caring, professional tailoring job.

I highly recommend Kim's for any military uniforms! Recently, I brought in 4 blouses that needed…read morechevrons swapped out and Kim's had them completed for me in a week, and even gave me back my old chevrons. The attention to detail and care that is given is amazing, I am going to continue to return!

I brought in a bridesmaid dress with grass stains on the hem, and now it's looking good as new! I…read morewas very impressed with the service I received here, I would return!

Great service, everything always cleaned/pressed to perfection. I highly recommend Colony Square…read moreabove and beyond all others in the area.

The service has always been great and not a single issue with customer service or their the work…read morethey have done.

I bought a Morgan Wallen T-shirt. It's the first one I found that I really liked. It was very long…read moreso I took it here to have it shortened, I had never been there before. I even pinned and explain to her. That's the link that I wanted it to be and she's shortened it probably 4 inches inches above that.! It has decals of his song titles on the front. she did not have to touch them. They were higher up well she did with the iron. And never bothered to mention. I would not recommend this place for alterations. I have learned my lesson.

Mariangela S. Urbana IL. 5/21/2024…read moreI took to Pacific Tailoring a new pair of pants to be lengthen they were done very well in time and for a reasonable price The experience was pleasant. I will use this tailor again, when needed.

I was driving by this place and happened to have a few things in my car that needed tailoring, so I…read morefigured I'd give it a try. I gave her two pairs of pants-jeans that needed a ripped out belt loop reattached to a patch, and some suit pants that had ripped on the back seam due to a previous bad tailoring job. I dropped them off in the middle of the week, and she said they'd be ready by the following Monday, a few days later. I returned in the middle of the next week, and they still were not ready, she said come back later int he week, and when I did she said she forgot again and that they'd be ready the NEXT Monday. Fortunately I didn't urgently need the clothes, or this review would not be so favorable. This time, I absolutely needed them to be done since all my other suits were at the cleaners at the time. At last, she had them ready, and in fact called to confirm once they were. My return visit showed her work to be excellent. She was able to take out the previous tailor's shoddy work, actually adjusted the pants to fit me better and reinforcing the ripped seam. I haven't worn the jeans yet, but they look to be patched in a quality way that is hardly noticeable from the exterior. I will update if they fail. Four stars because even though she was late on her initial completion date, on top of the excellent work she did at quite a reasonable price ($15 total), she let me take my clothes and come back and pay another time since she forgot to tell me they were cash only during my first several visits and I really needed the suit pants when I picked them up. She is extremely nice and I think if one were to be very firm about saying they needed something by a certain date, she would probably follow through. TL; DR: Excellent work, good prices, but possibly not timely.

When I called to ask if they did same day alterations the woman responded 'yep! That's what we do!'…read moreThen I asked her if I could drop my dress off on a few minutes and pick up at close and she said 'You need it by tomorrow?! I'm won't have it done until the 22nd! I'm busy!' It's the 8th. What?

Very helpful and quick! I went here on the recommendation of a friend to get a lace dress taken…read morein/hemmed and a too small one piece swimsuit i purchased on final sale converted into a pair of high-waisted bottoms. She did a great job on both and had them done for me the same week. Please note though, the address listed when you google is incorrect, this place is actually located on the NW corner of Race and Green in Urbana.

Outstanding service and craftsmanship. I brought in my favorite pair of pants expecting the worst,…read moreand they completely exceeded my expectations. The repair was flawless, turnaround was reasonable, and they truly saved me a lot of stress and heartache. This is now my go-to tailoring shop.

The customer service was terrible. I wanted help booking an appointment while I was there in…read moreperson, but she instead asked me to send her a text message. Why can't I get help booking an appointment directly on-site? Because of this, I will book with someone else, since the service was poor from the very beginning.