All of the reviews so far fall into one of two categories: 1) scheduling sucks, or 2) Tracy is…read moregreat. I had both experiences. The online scheduler is a joke so I went in person. Then I had to wait longer than the posted hours. Though not longer than the "we will return" clock said. Once seen, Tracy was great. Thorough in her questioning, testing, diagnosis, and explanation of the treatment plan. As good, or better, as treatment I've received from a GP ever. Tracy is worth waiting for. Now, if Walgreens could only get their scheduling streamlined.

Since 2021, any time I am sick I go to MinuteClinic at CVS located at Ponte Vedra…read more Amy Venturello, NP and her assistant are amazing ladies, very kind and caring. They really take care of me very well, and ask about the details about my health concerns, and their advices are very helpful. The location is very clean and organized.

I've not had a reason to visit Baptist Beaches for a personal reason. I've been there to visit a…read morefriend and to take a family member there for their own injuries. While visiting my friend 5-ish years ago things didn't sit quite right with me. She was in the hospital for nearly a month with an excruciatingly painful kidney infection that just wouldn't heal quickly nor easily. To me, that seemed odd... but I'm not a doctor. She didn't seem to be getting what she needed to heal properly. Upon being discharged she sought other doctors for prolonged care. About two years ago, my mom fell and dislocated her shoulder. I took her to the emergency room at Baptist Beaches. Knowing she was in pain, she wasn't actually seen for any type of care (just checked in and places in a room for several hours before even meeting the ER doctor. While waiting she wasn't given anything for her pain, either.... Not even some ice to place on the shoulder. Once the doctor came him he was VERY short with her and spoke rather rudely, almost as if to childishly mock her because she, too, was being short and raising her voice. However, she was the one in pain! He even threatened to 'walk out of the room and not come back' after she told him that she didn't want morphine. She related it to another family member's death and it was an unpleasant trigger for her. He behaved quite immaturely as I waited for him to stomp his feet as he left the room. I literally had to be a referee for the two of them. To this day, my mom STILL cannot lift her arm much higher than where her elbow is. However, that is in part because she didn't go to physical therapy after her injury. A couple of months ago, I again had to take my mother to the ER immediately following a visit with her general practitioner. It was discovered that she had a blood lot in her leg. To this day, we don't know how big it is, if it's dissipated, where she's bleeding from, or exactly how serious it was. We DO know that this visit was much more palatable for her 5 day stay. The nurses were more polite and orderly in their interactions with her. They seemed to be knowledgeable and very thorough with their responsibilities and communications. In both cases, I'm grateful to have had an emergency room so close to her home!

A Shocking Lack of Respect for a Cardiology Patient with Baptish Medical Center Beaches…read more I had an appointment scheduled with my cardiologist, Dr. Cox, at Baptist Beaches Cardiology Center in Jacksonville Beach for 8:15 a.m. on September 17, 2026. I arrived approximately 10 minutes early, only to be told that I was not on the schedule. I made this appointment last February, more than seven months ago. At some point, Dr. Cox's schedule changed, and my appointment was canceled. However, no one bothered to make certain I knew about the cancellation or arrange another timely appointment. I drove to the office expecting to receive an important cardiology checkup and review the results of my CT scan. Instead, I was casually informed that I had no appointment. Then came the truly unbelievable part. I was told that Dr. Cox's next available appointment would not be until sometime in April 2027. That would mean waiting approximately 14 months from the time I originally scheduled this appointment just to see my own cardiologist. When I expressed how unacceptable that was, the response was that they are very busy this time of year. Apparently, "this time of year" now lasts until next April. The only alternative they offered was an appointment with a physician assistant approximately seven weeks from now to review my CT scan. Therefore, after already waiting more than seven months for today's appointment, I must now wait another seven weeks to discuss the results with a PA because my actual cardiologist cannot see me until next spring. This is cardiology, not a routine haircut or restaurant reservation. Patients are dealing with heart conditions, medical tests, serious concerns, and genuine anxiety. Canceling a long-scheduled appointment without ensuring the patient is properly notified is irresponsible. Making that patient wait another seven weeks to review a CT scan, while offering no appointment with the cardiologist until April, demonstrates a stunning lack of respect and concern. Baptist Beaches Cardiology Center appears to have forgotten that patients are human beings, not numbers to be moved around on a schedule. If a physician's schedule changes, the responsibility belongs to the practice to contact affected patients promptly and provide reasonable alternatives. It should never be the patient's responsibility to arrive for an appointment and discover at the front desk that it disappeared. I find the way I was treated disrespectful, dismissive, and completely unacceptable. Being "busy" is not an excuse for poor communication, inadequate scheduling, or leaving a cardiology patient waiting months to review important test results. Baptist Health should be embarrassed by this level of patient service. Patients deserve communication, accountability, timely care, and basic respect. I received none of those things today.

I cannot say enough good things about this practice from my first experience…read more As a medical provider myself, I appreciate someone that listens and demonstrates empathy with their patients. PA Tozzi-Johnson took the time to learn about ME and my background so we could focus our appointment on a higher level than she may with other patients not in the medical field. PA Tozzi-Johnson is amazing and spent over 45 min with me, discussing options for treatment and taking time to actually hear what I said, while still relaying all of the info I needed. I don't expect that much time at every appointment, but appreciate the extra time out of her day! Staff was all Extremely friendly and you can tell they all love working there. I am out-of-this-world ecstatic that I've finally found a primary care I connect with, trust and respect.

Im being nice and giving her 1 star but she deserves zero stars.Her and her team including the…read morefront desk person are very rude. Im on Medicare/medicaid. Dr Cruiksank told me I couldnt be seen at this office anymore.That if i needed healthcare to go to the ER. HOW RUDE!!! NO WARNING /NO NOTICE !!! I didnt do nothing wrong I wanted to be seen for a sinus infection.I went to after hours clinic. Im a person who only goes to doctor when bad off sick. Doctor Cruiksank does not cares about you.

8/27. No one likes having medical tests ie blood work up etc BUT if you need to it's great if they…read morecan: 1. Be convenient to get too. 2. Be available quickly 3. Be on time for procedure; no waiting and waiting 4. Have competent personnel who are quick and gentle. I hit the jack pot with this facility!

I've been a patient for 6yrs and will never again change my PCC!! Having worked in Jax for 35yrs as…read morea RN, I know hundreds of physicians. Dr. Calhoun's bedside manner means she spends whatever time is needed to make sure all questions are answered, concerns addressed and that you are in agreement with the plan of care. She follows up promptly with contacting you with lab results, etc. She has a team of great P.A./ARNPs that means your needs are always addressed immediately. I am a 4EVER patient!!