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    Banter By Piercing Pagoda

    2.5 (48 reviews)
    ModerateJewelry, Piercing
    Open 11:00 am - 7:00 pm

    Services - Banter By Piercing Pagoda

    Piercing

    Banter By Piercing Pagoda Photos

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    Martin was so personable and kind with my 9 month old. He was very knowledgeable and down to earth. 10/10 would recommend him.

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    3 years ago

    Sheena was absolutely wonderful! I had a 3rd piercing and purchased some items. I highly recommend!

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    4 years ago

    Lady was rude AF. I asked for nose hoops and she just pointed rather than asking if I needed help or wanted to look at. wouldnt recommend

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    Mariah at the Columbiana store is amazing . Personable and caring. 1000 grade for her

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    Page 1 of 2

    Ask the Community - Banter By Piercing Pagoda

    Review Highlights - Banter By Piercing Pagoda

    We used the Claire's in Richmond Indiana and that was a disaster.

    Mentioned in 4 reviews

    Read more highlights

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    Diamonds by Monet - Store inside, fine jewelry, custom jewelry and engagement rings, lab & natural diamonds, gemstone, and more...

    Diamonds by Monet

    4.6(214 reviews)
    0.3 mi
    $$
    Walk-ins welcome
    Locally owned & operated

    I got my wedding and engagement rings resized significantly smaller and soldered together. The…read moreresult is BEAUTIFUL. $340 total, my rings are rose gold, lab created pink sapphire and diamonds. Also, they polished them beautifully and I can come back whenever I need to get them cleaned.

    I want to start by saying my wife had high hopes for this place based on the reviews. There is a…read morepossibility that the company itself is still good, but unfortunately one employee completely ruined the experience for us. My wife was gifted older jewelry from her grandmother and wanted to have it appraised and possibly resized -- approximately 25 items. She booked the appointment online and was never informed of any appraisal or handling fees. When my wife, her cousin, and I arrived, we received no warm welcome whatsoever. We were about 15 minutes late due to being new to the area and accidentally going to the wrong location, and we apologized immediately. From that moment on, the older brunette woman who assisted us was rude and dismissive. There was no small talk, responses were short and snippy, and the overall customer service was very poor. When my wife asked for an estimate to sell some items and have a bracelet repaired and cleaned, the employee scoffed and said, "Just so you know, this is exactly why I asked how many items you had -- because we charge a fee." I explained that this fee should have been mentioned upfront or charged when the appointment was booked online. I also expressed that she had been rude since we walked in and made us feel completely unwelcome. Management may want to address customer service expectations with this employee. We had every intention of doing business here, but her attitude alone made us decide otherwise.

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    La Masters Fine Jewelry - White gold with yellow sapphires.  This bracelet is a custom piece of jewelry La Masters made for my wife.

    La Masters Fine Jewelry

    4.0(97 reviews)
    1.0 mi
    $$

    I would like to start off by saying that as soon as I walked in I was greeted by a couple of…read moreemployees that were very nice. I came in to get my watch fixed and was helped by Leah Finn. She was so good at what she does and we had a nice conversation while my watch was getting fixed. Everyone in the store was polite and very professional!!! What a great experience! I would recommend this store for all your jewelry and repairs if needed. It was my first time in the store and now they gained another customer! Thank you, Ted Sawyer

    Unfulfilled Promises and Missed Opportunities…read more As a Yelper, I strive to give local businesses every opportunity to shine, especially those with a boutique charm and a promise of personal service. Unfortunately, after three visits to LA Masters of Fine Jewelers in Temecula, I'm left disheartened by a sharp contrast in experience and a lack of basic follow-through. My first visit was lovely. I stopped in out of curiosity, was greeted warmly, and enjoyed browsing their jewelry. No pressure, just genuine enthusiasm and hospitality. It left a positive impression and made me bookmark them for the future. Fast forward to my second visit, now newly engaged and eager to support a local jeweler with a custom wedding band for my fiancé. Again, I was welcomed kindly and talked through the customization process in detail. I was advised to return with my fiancé to confirm sizing, metal, and width. Everything felt thoughtful and promising. However, my third visit, which should've been the most exciting and collaborative, was a disappointment. While we were initially greeted pleasantly, the energy shifted abruptly when I mentioned having spoken with a different associate the day prior. The associate assisting us redirected us to the register and openly discussed passing the commission to the original associate, in front of us. The handoff was awkward and impersonal. Despite that, we provided all the necessary details for our custom ring: sizing, specs, and inspiration images. We were told we'd receive our CAD drawing within 4 days (by 7/23) to review before moving forward. It has now been 12 days, and we've heard nothing. No call. No email. No CAD drawing. No follow-up of any kind. The irony? That very same day, we visited another local jeweler who, unprompted, expressed surprise that LA Masters was still in business due to their history of poor follow-through. At the time, I dismissed that as unprofessional gossip, but sadly, I experienced exactly what she described. We were genuinely ready to move forward with a purchase. But the lack of professionalism, accountability, and basic courtesy speaks volumes. I won't chase a business to give them my money, especially for something as sentimental and significant as a wedding ring. I wanted to support you, LA Masters. But you made it clear I'm better off going elsewhere.

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    Alexander Jewelers - Solder ring

    Alexander Jewelers

    4.4(85 reviews)
    0.0 mi
    $$$$

    We purchased a ring from another jeweler up north and needed a temporary downsizing and they gave…read moreus a band guard for temporary sizing for FREE! Regardless of the actual part being cheap they took the time to give us options for sizing and were very professional.

    My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

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    Alexander Jewelers - The poorly soldered joint on the ring.

    The poorly soldered joint on the ring.

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    Zales Jewelers - Spaces in ring are uneven!

    Zales Jewelers

    3.8(41 reviews)
    0.0 mi
    $$$

    My wife and I went here on Saturday to pick out a birthday present for myself. We were very pleased…read moreto be helped out by both Maria and Jonathan! They were amazing and helped us with all of our needs. They even cleaned our wedding rings while we waited for them to prepare our checkout. We have been shopping with this location for 3 years now and will continue to for our future! Nothing but a great experience every time we are in there

    Super bummed about zales nowadays! I've been coming here for years! The customer has declined a…read morelot! I understand being short staff but the fact that I stood waiting to get help for 15 mins and never once did I get acknowledged. Not even a simple, hello... we will be with you shortly is beyond me. Where has common curiosity gone? Now the lady with the glasses was literally helping a lady and very engaged with her but the other lady could've have easily said something bc she was literally helping a customer but typing on the computer for 10 mins... enter codes for several Receipts. She could've easily said something to me. I don't mind waiting... I get being understaffed but when you can't take 5 seconds to acknowledge your customers, then that's just sad . No excuses and very disappointed. I know zales can do better.

    Photos
    Zales Jewelers - A hole in the band (left) and prong sticking out (right).

    A hole in the band (left) and prong sticking out (right).

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    Zales Jewelers - Wedding-Engagement band...upgraded & custom family ring created with original diamond & children's birthstones!

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    Wedding-Engagement band...upgraded & custom family ring created with original diamond & children's birthstones!

    Banter By Piercing Pagoda - jewelry - Updated May 2026

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