I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I went there on Wed.4/15 the Frontcdesk ladies are so nice and very helpful. The Brian very…read morepleasant got me back and did my x ray and the PA very good I am already feel g better Thank you all very much and would use you again.

Have been there for all the urgent care needs for my family. Service is always good with physicians…read moreand staff. My kids were looked after well followed by proper treatment for illness like RSV , Covid and Flu's. I love the sms system to avoid waiting.

I was really surprised when I saw the 2/5 rating because my experiences with various Banner…read morefacilities and staffs was always positive. So I decided I needed care and I would trust my past experiences. I am glad I did. From the friendly and immediate recognition from the front desk lady to the medical staff I received nothing but professional, efficient and friendly service. This will be my pcp from hereon. Thank you!

I honestly cannot believe how unprofessional this office was. I had an appointment scheduled for my…read moreson, and the woman at the front desk never even checked us in when we arrived. About 10 minutes AFTER our scheduled appointment time, I received a text message saying my son had not been checked in and that they could no longer hold his appointment time. I had to walk back up to the desk myself and ask again because clearly nothing had been done. To make matters worse, multiple walk-ins were taken back before my son even though we had an actual appointment. The entire process was disorganized and frustrating. The front desk employee also kept my ID and insurance card for over 45 minutes. I asked for them back multiple times, and each time she responded that she was "still not done with them." I went up for a third time and asked and she finally gave them to me but was rude about it stating "I didn't have the chance to give them to you". There was absolutely no reason for her to hold onto my personal documents for that long. While waiting, I witnessed two different people come in asking about the wait time. One person was simply told "yeah" when asking if there was a long wait, causing them to leave because they were given no information at all. Another person was told the wait was 30-45 minutes, meanwhile I had already been sitting there for 45 minutes past my son's appointment time with no updates whatsoever. The woman working the front desk was extremely rude, dismissive, and unprofessional the entire time. She is absolutely not someone who should be greeting or assisting patients and families. Customer service and communication were completely unacceptable. I would not recommend this office based on this experience alone. I do want to say the providers and back office staff were LOVELY!

On March 14th, I had not been feeling well for a few days and knew I should seek help. When I…read moresearched online, I couldn't see an available appointment for the next six hours, I thought I would try to walk in. They always leave slots for those patients, right? I discovered that even with walk ins you need to book online and then they can see if the schedule will let them move you up. During the 15 mins I needed to complete all the online forms, two other walk in parties entered and I assumed they had to follow the same process, I was lucky enough to be seen 15 mins after I completed all the necessary online forms. The visit itself went smoothly. The caring medical assistant and doctor performed an exam, called in my prescriptions and I was on my way. (Sinus and lung infections.) Overall, it was a positive experience and I don't see why I wouldn't return if in need of medical help again.

Unfortunately, after a vacation, my husband and I caught the crud. What I like mostly about this…read moreurgent care as you can make an appointment online! Which is very rare for an urgent care. And once you're there, you can track where you're at in line. Never takes more than probably 20 minutes to get in with your appointment. Usually less. We were diagnosed and given our prescriptions and off we went. This is pretty much our go to place for an urgent care. Front desk staff is friendly as well as the physician assistants!!

Highly recommend!!! We set an appointment the evening before to see a nurse practitioner for my…read morehusbands suspected high blood pressure. We showed up 15 minutes before our appointment and signed in at the kiosk . We were seen on time and had a great appointment. All questions were answered and medication was prescribed. This isn't a substitute for a primary care provider but definitely bridges the gap. We will absolutely use the take care clinic again .

Best Doctor at any Urgent Care in Chandler Don't listen to…read moreanyone saying different If you want a Horror Story go to (Dignity Health Urgent Care Gilbert) or Dignity Satellite Location at Germann and Gilbert Road next to McDonalds Dignity Heath Emergency Room it's not the Hospital It's The Stand alone One Story building They Charge Everyone $3,000 for walking through the door And prices go up from there my Total was $5400 for 30 min with a Nurse ,,,

Was told they accepted my insurance over the phone, wasted my time showing up to be told it wasn't…read moreaccepted. Their favorite word is "unfortunately" also, the ninja turtle in the front desk is extremely rude. Avoid this place

I had some digestive issues and wanted to make sure it wasn't serious. Every one from the office…read moreperson who checked me in, to Megan who took my vitals, to Mike in Radiology to Dr. Ross Dechant, were excellent! Fantastic bedside manner by all, which is missing many times in healthcare! Dr. Dechant, explained everything and took time to answer a bunch of questions! I can't say enough about this location. If you need medical attention right away, this is the place!

Exceptional experience. Seen very quickly, organized emergency care. Wonderful nurse and physician…read moreDr. Roper. Great with our son. Will recommend highly to friends and family. We are very lucky to have this option in our community.

The best 'bedside manner' in a professional setting,,,, Lauren is the BEST!!! Scheduling is a…read morebreeze! Kind and caring front office

I have been seeing Dr. Paige for a number of years. When I have questions he has always listened…read moreand given me the time I need. When my care goes beyond the abilities of this office, I get quick referrals to good doctors and clinics. The front office staff has always been professional and friendly. I highly recommend Dr. Paige and Sun Lakes Family Physicians.

Clean and comfortable waiting area. Making an appointment was fairly easy online. A lot of text…read morereminders - LOL! Check-in process easy and intuitive. The care I received while there was good.

When you see a "nurse" wearing a mask in 2025, when it has been proven paper masks do NOTHING, do…read moreNOT waste your time, unless you have blue hair. First, I got there 8:30am, the "nurse" was walking around. I said "good morning ". She looked at me like I was bothering her. I sat there several minutes, while a 2nd nurse came in & took a patient who signed in with the app (I was there 1st with an 8:30 appt But I signed in on the computer in store) The 2nd nurse was older & looked normal - I should have waited for her, because she was actually friendly when she saw me waiting. I was not happy with the "care" I received, My co-pay for minute clinic is the same as for a medical doctor ($35) & my doctor is much more knowledgeable (& friendly) & doesn't have a chip on his shoulder if he has to deal with older patients. Next time I will make an appointment with my doctor even if it means waiting a day or 2.

Not a favorable impression of outpatient surgery center. No one to ask questions to and nurses…read moredon't come out to keep you updated. Family member taken back and was told I could sit with her once she was comfortable. Never came back to get me and she is now in surgery and I am give a number to watch the board.

I would not recommend Banner Ocotillo for labor and delivery. My experience there was disappointing…read moreand left me frustrated. In contrast, I had a much better experience at Honor Health. While not perfect, I appreciated the care from my doctor and Q, and overall I prefer Honor Health over Banner Ocotillo. I delivered my first baby at Honor Health, and I regret choosing banner ocotillo hospital for my second baby. I was told by a few Sun Life doctors that it would be great, but my experience was far from that. * Meals for my partner: My significant other stayed with me through my entire labor and delivery, yet he had to pay $8 per meal. At Honor Health hospitals, meals are provided free for fathers who stay during delivery. * Nursing staff turnover: Every day brought a new nurse, which made it hard to feel supported or build trust. One nurse, Rachel, came across as shallow and argumentative, especially about what I could or couldn't take home. Even basic items like disposable postpartum underwear became a debate. * Supplies: We were given very few take-home items compared to other hospitals. * Atmosphere: Unlike other hospitals that celebrate births with a lullaby, Banner Ocotillo doesn't do this, which made the experience feel less special. * Medical oversight: After receiving my epidural, staff forgot to insert a catheter. As a result, I did not urinate for four hours straight On a positive note, my delivering doctor Schmidt and Q were amazing -- they provided excellent care. Unfortunately, the overall environment and policies left me feeling frustrated and undervalued. I would not recommend Banner Ocotillo for labor and delivery.