On March 14th, I had not been feeling well for a few days and knew I should seek help. When I…read moresearched online, I couldn't see an available appointment for the next six hours, I thought I would try to walk in. They always leave slots for those patients, right? I discovered that even with walk ins you need to book online and then they can see if the schedule will let them move you up. During the 15 mins I needed to complete all the online forms, two other walk in parties entered and I assumed they had to follow the same process, I was lucky enough to be seen 15 mins after I completed all the necessary online forms. The visit itself went smoothly. The caring medical assistant and doctor performed an exam, called in my prescriptions and I was on my way. (Sinus and lung infections.) Overall, it was a positive experience and I don't see why I wouldn't return if in need of medical help again.

Unfortunately, after a vacation, my husband and I caught the crud. What I like mostly about this…read moreurgent care as you can make an appointment online! Which is very rare for an urgent care. And once you're there, you can track where you're at in line. Never takes more than probably 20 minutes to get in with your appointment. Usually less. We were diagnosed and given our prescriptions and off we went. This is pretty much our go to place for an urgent care. Front desk staff is friendly as well as the physician assistants!!

Best Doctor at any Urgent Care in Chandler Don't listen to…read moreanyone saying different If you want a Horror Story go to (Dignity Health Urgent Care Gilbert) or Dignity Satellite Location at Germann and Gilbert Road next to McDonalds Dignity Heath Emergency Room it's not the Hospital It's The Stand alone One Story building They Charge Everyone $3,000 for walking through the door And prices go up from there my Total was $5400 for 30 min with a Nurse ,,,

Was told they accepted my insurance over the phone, wasted my time showing up to be told it wasn't…read moreaccepted. Their favorite word is "unfortunately" also, the ninja turtle in the front desk is extremely rude. Avoid this place

I was really surprised when I saw the 2/5 rating because my experiences with various Banner…read morefacilities and staffs was always positive. So I decided I needed care and I would trust my past experiences. I am glad I did. From the friendly and immediate recognition from the front desk lady to the medical staff I received nothing but professional, efficient and friendly service. This will be my pcp from hereon. Thank you!

I honestly cannot believe how unprofessional this office was. I had an appointment scheduled for my…read moreson, and the woman at the front desk never even checked us in when we arrived. About 10 minutes AFTER our scheduled appointment time, I received a text message saying my son had not been checked in and that they could no longer hold his appointment time. I had to walk back up to the desk myself and ask again because clearly nothing had been done. To make matters worse, multiple walk-ins were taken back before my son even though we had an actual appointment. The entire process was disorganized and frustrating. The front desk employee also kept my ID and insurance card for over 45 minutes. I asked for them back multiple times, and each time she responded that she was "still not done with them." I went up for a third time and asked and she finally gave them to me but was rude about it stating "I didn't have the chance to give them to you". There was absolutely no reason for her to hold onto my personal documents for that long. While waiting, I witnessed two different people come in asking about the wait time. One person was simply told "yeah" when asking if there was a long wait, causing them to leave because they were given no information at all. Another person was told the wait was 30-45 minutes, meanwhile I had already been sitting there for 45 minutes past my son's appointment time with no updates whatsoever. The woman working the front desk was extremely rude, dismissive, and unprofessional the entire time. She is absolutely not someone who should be greeting or assisting patients and families. Customer service and communication were completely unacceptable. I would not recommend this office based on this experience alone. I do want to say the providers and back office staff were LOVELY!

Highly recommend this urgent care facility…read more There is no wait, they get you in right away which is amazing. The staff and the doctors are very compassionate and caring. The front desk is always very friendly too. Really appreciate Dr. Swapna as she is very knowledgeable and understanding.

Complete waste of time. Took our money and then sent us away. Went to another doctors office we…read moreboth had strep throat.

I went there on Wed.4/15 the Frontcdesk ladies are so nice and very helpful. The Brian very…read morepleasant got me back and did my x ray and the PA very good I am already feel g better Thank you all very much and would use you again.

Have been there for all the urgent care needs for my family. Service is always good with physicians…read moreand staff. My kids were looked after well followed by proper treatment for illness like RSV , Covid and Flu's. I love the sms system to avoid waiting.

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

Couldn't ask for better care! The front desk lady was very helpful and very friendly. Brittany…read moretook me back, took my vitals and put me in a waiting room for Brenda the practitioner. Brenda was competent, caring and friendly and quickly put me at ease while she drained my finger (which got slammed between two pickleball paddles). The funniest thing was I read the reviews before going and saw one from a year ago where someone went in to get their finger treated and Brenda took excellent care of her as well! I was home in less than 35 minutes. Kudos to all!

I came in here soon after they opened. Front desk lady was attentive and helpful. I was in and out…read morethere quickly in under 30-40 minutes on a Sunday. I left and then came back due to my original pharmacy being closed. They were nice about it and recommended a pharmacy nearby that is open 24 hours. I would return next time I need medical care. Dr. Carissa treated me

I had some digestive issues and wanted to make sure it wasn't serious. Every one from the office…read moreperson who checked me in, to Megan who took my vitals, to Mike in Radiology to Dr. Ross Dechant, were excellent! Fantastic bedside manner by all, which is missing many times in healthcare! Dr. Dechant, explained everything and took time to answer a bunch of questions! I can't say enough about this location. If you need medical attention right away, this is the place!

Exceptional experience. Seen very quickly, organized emergency care. Wonderful nurse and physician…read moreDr. Roper. Great with our son. Will recommend highly to friends and family. We are very lucky to have this option in our community.

I went to Next Care Ray Road office today for a foot injury. The staff were friendly and very…read moreprofessional. The PA I saw was excellent. I had an X-ray done and was given a preliminary diagnosis. In less than an hour they phoned me at home with results after xray reviewed by radiologist and diagnosis was correct. This Next Care is a new location and I am so happy to have had a great location near my home!

I took my son in after hours to get his nose looked at due to football. His nose swelled…read moreimmediately and was bleeding. I called around to different locations to see if they had xray machines. I was told the Ray Rd location did and that he would be seven to come by. We arrived was taken back and the Dr refused the xray. I would have went to a different provider if I would have known this. instead they took my money and failed to address my concerns. what a scam and hook and bait service.

Dr. Judy, and the amazing Tracy, are fabulous. So caring and so attentive. Judy saved my husband's…read morelife during COVID and has helped me for many years, navigating my health questions and needs. Journey Medicine is excellent. Judy LISTENS to her patients and gives us the time she needs to gather all the information she needs! Never have I ever experienced such a caring environment!!! Thank God for these precious folks!

Let the reviews speak for themselves!!!! I finally got in after putting my health on the back…read moreburner for too long. Let me tell you that every symptom I'm experiencing was explained by my bloodwork and diet. Dr. Ziol was informative, explained everything so that I understood and I could tell she truly cares. Looking forward to being the best version of myself thanks to Dr. Ziol's guidance and wisdom