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    Take Care Clinic

    5.0 (1 review)

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    8 years ago

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    NextCare Urgent Care Chandler

    NextCare Urgent Care Chandler

    2.4(191 reviews)
    1.7 mi

    On March 14th, I had not been feeling well for a few days and knew I should seek help. When I…read moresearched online, I couldn't see an available appointment for the next six hours, I thought I would try to walk in. They always leave slots for those patients, right? I discovered that even with walk ins you need to book online and then they can see if the schedule will let them move you up. During the 15 mins I needed to complete all the online forms, two other walk in parties entered and I assumed they had to follow the same process, I was lucky enough to be seen 15 mins after I completed all the necessary online forms. The visit itself went smoothly. The caring medical assistant and doctor performed an exam, called in my prescriptions and I was on my way. (Sinus and lung infections.) Overall, it was a positive experience and I don't see why I wouldn't return if in need of medical help again.

    Unfortunately, after a vacation, my husband and I caught the crud. What I like mostly about this…read moreurgent care as you can make an appointment online! Which is very rare for an urgent care. And once you're there, you can track where you're at in line. Never takes more than probably 20 minutes to get in with your appointment. Usually less. We were diagnosed and given our prescriptions and off we went. This is pretty much our go to place for an urgent care. Front desk staff is friendly as well as the physician assistants!!

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    NextCare Urgent Care Chandler
    NextCare Urgent Care Chandler
    NextCare Urgent Care Chandler - Urgent care

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    Banner Urgent Care - Waiting area

    Banner Urgent Care

    2.1(74 reviews)
    1.0 mi

    I was really surprised when I saw the 2/5 rating because my experiences with various Banner…read morefacilities and staffs was always positive. So I decided I needed care and I would trust my past experiences. I am glad I did. From the friendly and immediate recognition from the front desk lady to the medical staff I received nothing but professional, efficient and friendly service. This will be my pcp from hereon. Thank you!

    I honestly cannot believe how unprofessional this office was. I had an appointment scheduled for my…read moreson, and the woman at the front desk never even checked us in when we arrived. About 10 minutes AFTER our scheduled appointment time, I received a text message saying my son had not been checked in and that they could no longer hold his appointment time. I had to walk back up to the desk myself and ask again because clearly nothing had been done. To make matters worse, multiple walk-ins were taken back before my son even though we had an actual appointment. The entire process was disorganized and frustrating. The front desk employee also kept my ID and insurance card for over 45 minutes. I asked for them back multiple times, and each time she responded that she was "still not done with them." I went up for a third time and asked and she finally gave them to me but was rude about it stating "I didn't have the chance to give them to you". There was absolutely no reason for her to hold onto my personal documents for that long. While waiting, I witnessed two different people come in asking about the wait time. One person was simply told "yeah" when asking if there was a long wait, causing them to leave because they were given no information at all. Another person was told the wait was 30-45 minutes, meanwhile I had already been sitting there for 45 minutes past my son's appointment time with no updates whatsoever. The woman working the front desk was extremely rude, dismissive, and unprofessional the entire time. She is absolutely not someone who should be greeting or assisting patients and families. Customer service and communication were completely unacceptable. I would not recommend this office based on this experience alone. I do want to say the providers and back office staff were LOVELY!

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    Banner Urgent Care - Waiting room

    Waiting room

    Banner Urgent Care - Waiting room

    Waiting room

    Banner Urgent Care - Xmas decor

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    Xmas decor

    Take Care Clinic - urgent_care - Updated May 2026

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