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    Banner Physical Therapy - Glendale - Union Hills

    4.3 (3 reviews)
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    6 months ago

    I see Hannah for my PT appointments and she is so awesome she found a small blood clot in my left leg

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    Susan M.

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    5 months ago

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    1 year ago

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    Therapy Tree

    Therapy Tree

    2.9(39 reviews)
    1.4 mi

    Once you're in, it's great. Scheduling/rescheduling was smooth. My son was being seen for feeding…read moretherapy and the therapists were great and made wonderful recommendations that have helped a lot. I was able to sit in with my son and observed that the other therapists were patient and polite with other kids as well. The initial portortin is the hardest part. But if you can get past that, it gets better. It's probably not their fault but they should look into a way to make the onboarding smoother, or better communication

    Therapy tree is an ABSOLUTE Joke! My 7yo autistic grandson needed some Speech Therapy. His doctors…read moreoffice sent out referrals and Therapy Tree responded. TT wanted to do video confreencing. So, we tried it. First therapy session did not go to good or long as my grandson being Autistic did not want to sit in front of the computer while the therapist did his little thing. Anyway it was a short session. The therapist said he'd email want we went over to try and get my grandson ready for the next session. Nothing was sent to go over and NO THERAPIST showed up for the next session. I was there in front of the computer, my grandson was there in front of the computer...BOTH of us WAITING for about 10 minutes. I finally got tired and tried to call. Their phone rand and rang, finally went to voice mail. I left a message asking for someone to call. NO ONE CALLED. Couple days later I got a call. I set up office visits, 2 days a week. One was one on one with a therapist, the other was a group of kids (2/3) I think. My grandson did not like it. He was making it difficult for the other 2 kids and the theripist. I was OK...lets just do the one on one. I told the office personel. Nothing got changed. Plus every one on one at the office, the therapist was always late. Appointment was for 4PM, theapist would show up at about 4:10. We went to a couple of those and the therapist said that she was leaving and that this was going to be her last day in the office. So, we got another therapist...saw her one time! Next appointment day came, I get a call at 2:40PM saying the theapist was sick! Next week came, same time I get a call at 2:45PM saying therapist was not in today. NOW get this...the appointment times were for 5PM both times! TT sent me texts and emails saying that I need to give more that a 24 hr. cancellation notice will result in a $65 fee and removal from upcoming appointments. For questions, please call (480) 787-XXXX. But yet, they won't do the same for the patient!

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    TEAM 4 Kids Pediatric Therapy - Peoria

    TEAM 4 Kids Pediatric Therapy - Peoria

    3.6(7 reviews)
    4.7 mi

    received a call for a referral they were very nice and explained what was needed to start…read moreservices. They were very joyful and pleasant to speak with. Looking forward to starting services soon.

    If I can rate the therapist alone, Id give Hannah a 10/10, we loved her. Hannah thank you for all…read morethe effort you put in with Eziah! On to the receptionist and lead..The office called me a month ago to move my sons appt to 11:30 because they were putting a lunch hour at his 12:30 appt. I agreed to accommodate their schedule change but because it was made a month ago I forgot about the change and was on my way to his 12:30 appt. I even had an alarm every Tuesday for his 12:30 time to ensure I do not miss his appointments. While I was on my way I got a call saying I missed my appt appointment and that my son would still be able to get seen at 1pm but Id have to pay $50 before getting seen. The fact that they wanted to charge me a $50 fee for a no show plus bill the insurance all in the same day seemed wrong . It would have been different if I would have just no showed but I was on my way to his regular appt time and it was the first day of the change. I have paid the fee when it was genuinely my fault for missing but in this situation I was on my way, so there is no understanding or sympathy from these people. They have called me the day of, an hour before my sons appointment to cancel because of whatever reason but if I call them the morning of because my child is sick they'd give me hell if for some reason I couldn't r/s. Ive taken my son sick before because they wanted me to r/s his appointment for that same week just so I can avoid paying a Fee. Ive heard other parents in the waiting room talk about "shes been sick but I had to bring her". Ive walked out of the waiting room and waited outside plenty of times because of kids in there with hacking coughs. But this place really doesn't give parents many options with the pressure they put on you to bring your child no matter what. Ridiculous, unfair and unethical practice! Glad Im done with them!

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    Banner Physical Therapy - Glendale - Union Hills - physicaltherapy - Updated May 2026

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