Great Customer Service And Resourceful Options For All Banking Needs; ThAnkhs Sylvia!!!read more

After more than 25 years with NCU I am leaving because of rude treatment by staff at the flower…read moremound location. I had both daughters and a granddaughter open accounts at NCU and we are all in the process of moving our accounts.

I walked into the Irving Branch CUTX. I was disturbed…read moreregarding being unable to locate my debit card. I was able to walk directly into Mr. Marcel's office n he checked my account for recent transactions. I was frantic, however, he stayed calm n professional. By talking with him thru.. I realized, it was probably on my desk @ home. I truly appreciate him spontaneous assistance. I've been a member of CUTX for 20 + years. THANK YOU Mr. Marcel!!

This branch is amazing always good customer service. The people are amazing and work very hard to…read morekeep your business.

We love out Mercedes SUV. However, we are very disappointed in the handling of the financial…read moreservices related to the lease at Walnut Creek Mercedes and Mercedes Financial. The sale and finance team at Mercedes Walnut Creek could not explain the finance rate & APR for the lease and could not do a cost trade off analysis of buy vs. lease. I expect more. I asked them to help me with getting billing statements online from Mercedes Financial and they essentially told me that I was on my own. It is virtually impossible to get through to customer service at Mercedes Financial. Good luck. I have tried 4 separate times and after about 20 minutes holding I hung up. There was not even and option for a call back. I have set everything on my Mercedes online account to receive online monthly bills. I not only don't get them but I don't get a receipt from them when I send them the monthly money. If I don't pay for 2 months, guess what, I here from Mercedes Financial. I suppose they are determining if I am a default risk and are preparing to do a repo. I just want to receive online invoices and receipts. No luck. Never a problem with Audi.

mbfs worst financial service too many overcharges late fee $195 a month in october i asked them…read morechange my due date because i am receiving pay check not weekly anymore i will receive by weekly till now supervisor didnt call its 3 month they didnt change due date to do late fee charges share money i will recommend people do not dofinance with mbfs specially 1 800 654-6222 customer service totally uncare never keep people happy at all huge charges huge interest huge late fee charges they dont care how many years you with them

this is a place you want to avoid !!!!! the are going to treat you like garbage before and after…read moreyou sign just read the other reviews on here they are true , they will not provide documents , they lie and will act like they are doing you a solid when if fact you are gonna get ripped off in the end worst financing company ever stay clear of this place , they need to be investigated by texas whats funny is the response they try to make the company look good and as customers we are the problem

Wow! Just got off the phone with one of their scammers, ER, agents, April. Actually she hung up on…read moreme. They wanted high res photos of my eyes and for us to take a video quiz with a notary to prove who we are. We have a title in hand, and the buyers were using them for financing. I said send me a form and we will go to our bank. Unable to think beyond the script, she said ..."that's not the way we do it." Bless her heart. I would suggest you look anywhere else for a loan if you need one. Even Vito in the back alley in Memphis would probably offer a better experience. Completely unprofessional and acting like a petulant child.

a bit less than 2 & a half years to go on a 2015 RAV4 @ 26.99%. been on time every time & the…read morepayoff quote seems to go down each month. unfortunately I will be moving out of Oregon next August & some of the reviews make me think they will screw me for moving out of state. I also am worried that they will screw me when it's close to being paid off. I will update as May of 2028 approaches. If they get shoddy I'll sell the car privately and pay them off and go buy something else...

Worse company ever. They mailed my title to the incorrect home address, even after speaking to…read morethem, and sent me to DMV to pay the lost title fees. They send you around from one rep to the other until they exhaust you and eventually disconnect the call. Their excuse is they are no longer the lien holder. Absolutely would not recommend this finance company to no one. My start value is below 1; however, they do not have that rating.

This was well um a stressful but at same time great experience. Stressful due to me being sick and…read moretrying to make sure I understood what was going on so forth. But, overall I would highly recommend this company for everyone for car refinance it is incredibly easy the representatives are wonderful! Sarrell she is a champ. She dealt with me and my nonsense and we got it done and it feels awesome. PLEASE if you need car refinance Openroad Lending is the way to goooooo!! Thank you again for all of your help!!!!!!!!!

SCAM. DO NOT apply for a loan. I received 2 Pre Approval letters from this fraud company.. with…read moreactual savings numbers. Just to find out when you talk with them they reduce my interest rate, But... payments are higher?. The customer service Reps when you call just talk over you. Terrible. Company.

lifted trucks personnel were very helpful in the selection of the truck I purchased and were great…read morethroughout the whole process. thanks for your assistance Johnathan , primo, and Robert. I have enjoyed my truck.

Great place to get lost at. Lots of options so be sure of what you want so no one can change your…read moremind. I was able to work the deal over the phone which was nice because no one wants to sit in a dealership all day. 4/5 stars due to the gap in communication with the staff and my front fenders are loose. They shouldn't move (the back ones are sturdy). I'm waiting on a call back to schedule something so they can take look since the techs were off the day I went to pick the truck up. Just check things like that before you pull off. We shouldn't have to because the job should be done right but I have to remember, we're all human. Things happen! I'll definitely purchase from them again.

My done bought two cars there and both cars held were fair deals. Had a slight problem but it was…read morehandled quickly.

From the owner: We Specialize on New Car Trade-ins. Able for you to select the best vehicle for YOUread more

They get a 1 because I can't give them a zero. They serviced my auto loan. Tried to pay it off…read moreon-line and over the phone but had to apply my funds to main shares first. The amount was too big over the phone, so I set up a wire transfer from my bank to my TDECU account with help from one of their wire transfer people. My bank sent the money, but TDECU rejected it. To make this payoff reliably happen, I had to drive 100 miles to a branch bank and write a check. Just do business with a major bank.

good second chance bank, horrible customer support. I tried to link external bank but it was…read morerejected by TDECU then my account was sent to fraud restricted. I can no longer pay bills or transfer fund in app. I was told to come into branch whicharge is 45 minutes away. when I go in and confirm identity i was told to wait a few days. it's been 6 months now. absolutely horrible, I now have to make payments over phone and put on hold for hours each time.

First, I only had one bad interaction with a customer service representative when I called in…read moreregarding my collection account yesterday. (Only reason for 4 stars) She was very rude over the phone and made me feel ashamed for being in "repossession" status. I almost gave up but after speaking to Anthony and finally, Genesis, I felt so much better! Overall Santander has been great to deal with. I bought my car August 2018 with bad credit. Santander took the loan and although my interest rate is very high as is my payment, I am grateful for a chance to rebuild my credit. I got behind on my payments and Santander gave me an extension as well as let me keep my car while I got back on my feet. I am thankful. I recently paid all my past due payments and Santander cancelled my repossession. Thank you. Work with them and they will work with you!

the worst customer service ever. I bought a car that had previously been financed through this…read morepredatory lender. It was repossessed 10 YEARS AGO AND SOLD AT AUCTION. They gave me the runaround for hours when I only needed a simple letter of no interest. First fax, then email and one lie after another. I paid cash for this car and have never (will never!) do business with them. the final result was a conversation with executive offices. What a joke. This lady didn't know proper terms and it took me hours to get to her. She was rude and condescending