After paying for a $100 tune up six months ago, they fixed a problem with the brakes, but they…read morestill made noise, which i don't think it should have, but it worked, and I don't complain about incompetence. But yesterday , my 17 yo daughter brought the bike up there for me, because she accidentally bent the front derailer. Even after she was explaining that it was for her dad, the service person repeatedly told her that there was a ton wrong with the bike (not at all) and the whole bike should be replaced. This is six months after a tune up. From them. Where nothing was ever stated that anything is wrong. THERE IS NOTHING WRONG, I've been riding it constantly, and the jerk salesman tried to take advantage of a couple of kids. It is a $600 bike with a bent derailer, and we were told we should just replace the whole thing? Um. No. I remember when Eddies came to that location, and was happy of their success after 20 some years, even if their prices are ridiculously high. Not so much anymore, sounds like they just want to prey on people for cash, or they only train their staff for commission. I'll never know, as I won't be setting foot in there again. There are a few other family owned bike shops in the area who might actually not be cool with ripping kids off. Shame on you.

Great service. Very helpful staff. Young man that helped us was patient with my daughter and…read morevery helpful. Bike shop is open providing a service for your 'essential' needs. Friendly and helpful. Experts on bikes and taking precautions to meet customers needs in this difficult time.

Rob was so kind and very knowledgeable. he took care of the brake situation on our grandsons used…read morebike. And now it is almost good as new! And very reasonable price!!! My grandson was also very impressed with the school bus Rob uses to make his rounds. He got to look inside Thanks Rob !

Bicycle hub is mobile now. I have a race coming up and due to corona my main bike shop had a backup…read moreon tube ups with a waitlist over 200. Rob at bicycle hub had recommended a bike for me and I love the endurance road bike I got (his recommendation), so I decided to give him a try for tuneups too. He did a great job and my bike returned cleaned up and in tip top shape. He even was able to add on an extra bike. Price was great. Very happy with bicycle hub and would definitely use them again!

Good service, knowledgeable staff and not trying to sell you a bike, just trying to help you find…read morewhat you want.

The only bike shop I've gone to where I've not been spoken down to, pressured, or lectured. As a…read morefemale, I feel like salesmen try to steer me to pretty bikes, and cute things. Not the case here, he listened to what I wanted and what I didn't want. Gave me plenty of options and supported my decision to look at other shops before I commit. In summary, extremely highly recommended.

Paid money to place new tube and tire but the tube is still deflated. Nice people. Cleanread more

Best technicians in the biz. ... bought it originally from them so they stand by the maintenance…read more They make the others look like amateur.

Bill has performed tune-ups on both my bikes. The price is always reasonable and the service is…read morequick. He is my go to shop now and I' m very happy was the service.

From the owner: Our bicycle shop is the perfect place for any bike enthusiast. From the casual rider to competitive…read morebicycling we can provide you with the perfect bike. We carry all types of of makes and models, from mountain and road to comfortable town bikes and commuters. With over 20 years of bike tech experience we are also able to provide any bicycle service or repair needed. We stand behind our work and guarantee our repairs and tune-ups on all major brand bikes for up to six months. We offer professional bike fitting sessions for competitive riders to ensure your bike is properly fitted to your specific requirements. We also carry a large inventory of bike parts and accessories, and if we don't have it in stock we can get it for you quickly. Stop by today or call ahead to schedule an appointment for a custom bike fitting.

I brought in an old bike and asked him to make it ready for a triathlon and he did an amazing job…read more I survived the tri but it wasn't pretty lol.

I bought several bikes at the police auction this year (2021). One of the bikes I bought is easy…read morerider. Before I took the bike to them it had a lot of broken parts (brakes). After they fixed up my bike I still got a great deal on the bike and getting it fixed! Nice job!

I won't use them again…read more While I was initially impressed with their turn-around time, I told them I needed my bike ready for a long, multi-day ride. I also had to buy extra inner tubes for the ride -- and when they didn't have my size, the guy said the next size up would work (didn't -- too big). I had a TON of mechanical problems during the ride and had to be SAG-ed in at several points. Nothing on the bike was working right -- and one of the mechanics on the ride told me that Joy Machines should have noticed and fixed several of the issues (or at least warned me about them). I decided to give them a try after a friend recommended them -- and it was a terrible mistake. Never again.

They sold me an Aventon Ebike 200$ over priced. Supposed to have been brand new however the…read morebattery compartment won't open with the key, I have to force it open.

Purchase 2 e-bikes. The experience was flawless. No pressure from the owner. He explained…read moreeverything about the bikes. Answered all my questions with patience. I placed an order for two bikes. He told me they should be in within 7-10 days. Not only did they come in. He assembled them and had them ready the same day they came in. I highly recommend outspoken. The bikes are awesome. Don't know why I waited this long to get one.

Quick service with extras! I got a flat and they got me in immediately! Fare price for the…read moreservice, plus Dave went over my bike and tightened up my basket and handlebar mounts. He ever wrapped my wires/cables from the handlebars better than the original. The fact that they didn't sell my brand of ebike made no difference! If you have an ebike, this is the place to take it for service!! They have a wide selection of ebikes so this would be a must stop if you are looking for one!

I have mixed feelings about this place. Keep in mind this is for the South Taylor location…read more On the upside: - it's a local business, been around since 1931. Impressive. - anything you need for your bike, they'll probably have it. Convenient. - decent prices (I compared them to Fridrich's when I bought my bike) The downside: - the service. The friggin' service. That kills it for me. Especially because it's a local business: I expect better (i.e. more personal) service from them. There are a couple of older fellas that are helpful....sometimes. (I'll expound upon this below) But, most of the time, they have a couple of clueless teenagers who can't even muster up enough BS to answer your questions. Fine, so the kids can't tell me how to stop the front tire from throwing slush & dirt into my face. So I'll ask the manager dude in the back. And this is my anecdote from yesterday: I tell the kid to find someone who can help me. The manager-guy comes out, surveys the situation, ignores what I have to say, and mumbles something about "you gotta move the splashguard down.... that's the problem." "Yea, I know. I usually have -" He cuts me off. "That's the problem. Move it down," he growls as he tries to get back to whatever he was doing in the back. I try again. "No, wait. I KNOW that. That's not the problem. It's - " "Hm. yea. Move it down." You get the picture. I give them 3 stars because - in spite of yesterday's debacle - I've had mediocre experiences before. But I'm not going back. I'll learn how to repair my bike myself (via the Bike Co-op). Punk finches can kiss it.

Bought a bike there a few months ago. While shopping and trying bikes out, the customer service…read morefrom the owner was perfect. After purchasing and having issues with my brand new, $600 bike, I was put in a queue for service that was a week long in the summer during prime cycling time. You'd think after spending over $1,000 (bought my wife a new bike from here too) and immediately having issues, you might get a little quicker action. Told the older, bald gentleman at the counter (who openly mocked Covid-19 at the time and wasn't wearing a mask) what was wrong with my bike in great detail. When I got my bike back, ALL the issues were still present, because that gentlemen wrote simply "Tune up" on the ticket. When I wanted it fixed correctly, I was told it would be put back in the queue again and not ready for another week. Nope...I called Two One Fix instead and just paid for the repairs so that I could keep riding. They came to my door and had me riding again without issue in less than an hour. Love my bike. Disappointed in the service from a local shop that I'd planned on frequenting and recommending to others. Bummer.

I take my bikes here because I know they'll fix my bike right and at a good price…read more I recently had an issue with my son's bike not shifting right due to a bad shifter and improper chain line (added spacer on the drive side of the bike). These guys pegged the problem right away and now the bike shifting like butter.

This place is a super great place…read more We were on an RV trip from Mississippi to Niagara and got a flat rear tire on my electric bike We called them and asked for help on our one day layover on a Sunday. They jumped right on it. We got it to their shop an a guy comes out to the front an said "Bill with the flat tire is here". They got right to it. Fixed it in less than an hour while we went to a waterfall. They were very pleasant to chat with and made us fell very welcome If you are in their area --------go see them. pGreat people