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Chagrin Falls, OH

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1 year ago

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3 years ago

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2 years ago

Great bicycle shop. Sarah was extremely knowland helpful. Jimmy and Doug are awesome. Great selection and service!!

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2 years ago

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6 years ago

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8 years ago

Very knowledgeable and helpful staff. Owner is on site most of the time. Professional fitting and first class repairs.

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Ask the Community - Bike Ohio

Mountain Road Cycles

Mountain Road Cycles

(11 reviews)

$$$

Great staff at Chagin Falls and Berea!…read more I purchased my first cyclocross bike at the CF location in 2010 and was impressed that the staff took the time to ensure that all of my questions were answered and they took the time to properly fit the bike to me. Fast forward to 2012 and I returned to the CF location and Jacob (the owner) again politely answered every "next bike" question I could throw at him. The model I was looking for was in-stock at their Berea location and, because I live downtown, decided to check Berea a few weekends later (although Jacob offered to have the model brought to the Chagrin Falls store for me). At the Berea store, I worked with Paul to hammer-out a deal on a Kona Jake the Snake model and again, they took the time to fit the bike. In addition, Paul swapped shifter/ derailleurs from my "old bike" to my wife's bike (upgrade for her) for a silly-reasonable price. Great job, Mountain Road!!

I think the problem with Mountain Road Cycles is like a lot of places these days, rotating staff…read more I called a month or so prior and got someone who seemed relatively pleasant and somewhat helpful. When I called today to have my bike checked out I was told "sure we are not busy, bring it in, we'll look at it and if nothing is really wrong with it there won't be much of a charge, we'll get you in and out". When I brought it in 30 minutes later it was another story. The short dirty looking fellow that came out to "help" me was condescending and said to even look at it all, I'd have to leave it there and it would cost almost 100 dollars after tax. He had a seriously nasty attitude and was trying to get rid of me as quickly as possible. How busy can they be in March? Anyway, I told him that's not what I was told on the phone and he said it was. I told it that it most certainly was not and I left. Huge waste of my time and I'm glad I only brought one bike in. I have four. I planned on having some work done on a couple of them there too. I wanted to see how this went first. If you didn't buy one of their bikes, don't take it there. That's the message I got. Typical attitude for the area.

Bike Ohio - bike_repair_maintenance - Updated October 2026

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