Best Chinese food in town love there pupuplaters abd ribs there good fast and tasty love the place dim light comfortable for family to enjoy dinner together read more

Yes, my name is Jeff. The restaurant owners know me for several years you know when they first took over the restaurant they're very nice. The wife is so rude. I just went in there because a few months back I got my meal. I paid 14 or $15 it was right before closing. I ordered chicken lo mein large size. It was terrible. It was chicken was burnt. Everything was burnt. I told the husband the owner and he said no problem Jeff I'll help you out right now. I'm at the restaurant and the wife is so rude when I see her the next time I can't she is so rude to people people don't realize if you're not paying attention. The restaurant is dirty pay attention. See I go in there to eat if you turn the lights on in there it is gross. They need to clean the restaurant. I am so upset with the wife right now. I'm gonna report the restaurant because I go in there a lot and I order food. I'm a Doordash driver. Also 10 minutes ago I go in there I go. I want to get half price off the food like the husband said to go. Oh he's too busy. I've never met Chinese restaurant owners that are so rude. Not the husband, but her she needs to work on her customer service skills and also don't order a alcohol drink. Look up at the shelf. All the alcohol top shelf is all watered down and I'm not lying stop watering down the bottles in the restaurant. I'm gonna call the city to have them checked out because their bathrooms are dirty. They need I can't imagine what the kitchen looks like. It used to be nice in there now they have their kid half of the restaurant is the kids play area that is so gross. The blinds when you walk in all the carpeting is filthy. All the vents are dirty in there. Nobody pays attention thank you. I'm never coming in there again for Doordash either cause I'm reporting them to the city. from this day forward, I'm never going in that restaurant again. Their food is really good, but the restaurant is disgustingly dirty. I told them myself clean the restaurant and stop watering down the liquor. They better pay attention because I'm having them checked out by the alcohol and whoever checks out dirty kitchens. If you read this, the wife reads this I am so mad at you right now for how you just treated me when I went in there read more

Just door dashed - small crab ragoons, general tso chicken and pork fried rice - $68.00. thought it was steep but thought we got it delivered. Thinking about this went to their website and prices are greatly increased for door dash. Would have cost us less than half if we went and picked it up. You think tip and delivery is only $11 but the conveniences costs you so much more. Recommend getting in the car and picking it up or pay ridiculous fees getting it delivered read more

It was ok, we got delivery, the crab rangoons were just sad. None of them had any crab meat in it, and they had the tiniest amount of filling; it was mostly just air. The egg rolls were actually very good. The fried dumplings were only pan seared on one side and steamed on the other side, they were the largest dumplings I've ever seen, they were good, not great, just had a huge chunk of meat in it-at least no air in this filling. The beef and broccoli was pretty good and the chicken fingers were good. Nothing we got would make us order again. The egg rolls were really good but not going to order again just for those. read more

Bamboo House - A basically empty crab rangoon - Chinese Near Me - Holyoke, Massachusetts

I was very disappointed with the food the crab Rangoon were like eating fried cream cheese and the egg rolls were awful but the veggie fried rices was good! I don't know what happened to Bamboo House I use to like it so much but the have changed hands several times Darlene read more

Excellent place to have a great dinner or to come and relax an have a couple of drinks prices are great an affordable read more

Bamboo House - a chinese zodiac sign - Chinese Near Me - Holyoke, Massachusetts

Just tried it again, I heard they had new ownership maybe, but the food was similar and not very good at all! The chicken seems greasy, the rice and lomain not very good at all. You think they would Taste the food and try and improve it! Holyoke just can't seem to get any good Chinese good at all! read more

This is a picture from 2018 I saved as a reminder not to frequent this place. I surmise the packer thought it was a good idea to leave it there because how could he miss it? It was the first thing I saw when I opened the container. @$$#o|e. read more

Bamboo House - Kung po hair shaft got me like ... - Chinese Near Me - Holyoke, Massachusetts

This is the best Chinese food in western mass , I like their chicken finger and beef Teriyaki, absolutely the best.

What happened to this place? Used to be a place you could get decent Chinese food. It's no longer that. Horrible. Worst I've had.

Sorry to write this but, the Bamboo House has slipped a long way down. Ordered the same as we used to get, it was not worth the money. It was cold and most of all, it all tasted the same. Like cardboard! Save your money. read more

I've been here several times for lunch, never for supper. While the food here is pretty average to slightly above, what sets it apart locally is portion size. The portion size is above average and since prices here are competitive, this makes Bamboo House a good value. While the staff here may not be the most attentive they seemed friendly and willing to help one's individual dining needs. As far as atmosphere is concerned this place is strictly 70's strip-mall in decor. Pretty dark in the windowless dining area as well. Keno is available to play and they have a full bar out front in the windowed portion of the restaurant. Odd. Summation: If you happen to be in the area and are real hungry and like a good value then drop by. But don't drive out of your way for this average Chinese restaurant. read more

Bamboo House - Store front. - Chinese Near Me - Holyoke, Massachusetts

The last 2 times I ordered from this place they screwed up Credit Card. The food is ok, but not worth the aggravation of dealing with their customer service. read more

This is far from the best Chinese takeout in Western MA. But it's not bad. They do have a couple of items they excel in. Beef teriyaki sticks and plain chicken wings are some of the best around. They are fast with prep, but the staff is extremely slow. Prices are average. read more

God please forgive me, this was the worst Chinese food I ever had eaten.the chicken wings look like peaking duck dry and and nasty taste,my girlfriend and I wasted 25.50 I felt I was eating jail food rotten from the trash. Please don't purchase sc4 cat food anyway we through everything in the trash and I will never ever order from them, I will prefer to Drive to Connecticut Hartford or waterbury Ct. read more

LOST A CUSTOMER. Average Chinese food go there just for convenience.. the takeout girl gave a full dollar back in quarters knowing people probably just throw the spare change in the jar .. a customer probably won't check and just throw all of it in the tip jar. Definitely won't go back to a restaurant that tries to scam you and trick you into a tip. Get a higher paying job if you need to scam a dollar in quarters ... disgusting read more

This is the worst place to go and eat Chinese food . They have bad services bad added to attitude . Their food is horrible when it's not over cook it's raw . When you order your food they end up giving you the wrong order, you go back to have it exchange and they will say NO. If you pay with debit card or credit card and you noticed that they overcharge you, you will never recuperate that money. I have known of people waiting there for at least almost 2 hours after that they'll tell you oh we forgot we to make your order. They like to get you drunk and then overcharge you for stuff that you didn't even order. read more

Bamboo House - Bamboo House - Chinese Near Me - Holyoke, Massachusetts

So disappointed. This place used to be really good. After three failed attempts and hopes it would return to past expectations. Unfortunately, yesterday was the last straw. The food was Uber greasy and the shrimp fried rice yellow and undercooked. The General TSO's chicken was soggy and less than palatable and the boneless ribs were sooo greasy you could see the grease pooled in the carton. read more

I love coming here for Chinese food, I've grown up in the area and have tried multiple Chinese food restaurants, none really compare. I also live around the Boston area now and order Chinese food on the regular. I still have yet to find a Chinese restaurant that I like as much as Bamboo House. Although I don't live around here anymore, I still get real excited to get my Chinese food fix here. Try the chicken wings, they are REALLY good! read more

My Favorite spot to eat sum Chinese food My favorite is the tso chicken , beef teriyaki in the spare ribs.. it could use a little makeover maybe new carpets and seating but the food is great read more

This place is consistently serving exemplary chinese food dishes. The staff is friendly and, if your a regular, they know you by name. You won't go wrong with any item on the menu. My favorites are the pan fried dumplings and the combination plates wich are all a great value for the large portions you are served. read more

Best in Holyoke, new owners but food didnt change. Either I eat there or delivery Im always happy with the service and the food.

The food was genuinely bad. The service was equally terrible. The surroundings were dirty and unkempt. I'm afraid of what I might now be digesting. Spend your time and money elsewhere. read more

I have been eating here for 20 year. Come from northampton to here, best food. Food is so fresh and delicious

I used to like it here. It tastes like everything is leftover. I have never had chewy lo mein. It tastes like left over dried out spaghetti. Rice was so sticky. Ribs were almost like eating beef jerky. Service was good. read more

Best Chinese food. Owners are fantastic to deal with. Never a bad experience. Food is always hot and fast.

Excellent food. Great service. I have been coming here for years and have never had a bad meal. I am really surprised they only have 2.5 stars. My family drives out of their way to come here. Give them a try. Don't be fooled by the location and decor the food is great and isn't that what's it all about. read more

Hidden gem in Western MA. Tucked inside the K-Mart Plaza is this family run business (over 25 years) so you'll see a lot of regulars and locals here.The food portions are huge in comparison to the prices they charge. You will definitely not be going home hungry and most likely have leftovers for the next couple days. The staff is very friendly and yes, it can get busy at times but overall the atmosphere is great. Ask for Katie to make a "scorpion bowl".. you will not be disappointed. Also try the spicy wings off the menu. It's an underrated item, but its a combination of their fried chicken wings and general tso sauce (YUM). Also try their crab rangoons, one of the popular items off their menu. read more

I've never written a review before but I decided it was necessary as I chanced this place due to OK reviews. This food was terrible. All the meat was half globs of fat, the rice was half white, half brown, half...blob? The chicken was slimy and boneless spareribs colored oddly with more fat globs. I was sick, as in vomiting, after eating here. My husband was sick the entire next day with stomach discomfort and flu like symptoms and he's been known to endure some "interesting" food. Avoid it!!!! read more

Dispite the fact that I have not been here in several years; I will admit this particular place is blah. fried dumplings were watery and not fully fried, rangoons were also deepfried and " typical". Over all atmosphere was rather open and they did finally do away with the " daily specials" that part was nice. They do have an opportunity to play keno and other various things. Service was nill to existent. So this place is going to be as I thought originally and consistantly stayed a 2. Not the worst but definitely not the best. read more

Very greasy and overpriced food. The portions are good but very bland in taste. Even the fried rice had a puddle of oil at the bottom of the plate. The lady that always works the register is very rude. I felt like pelting chicken fingers at her head. read more

I never post things like this but I'm still in shock how the owner handled this so I have to share : Wow I was VERY DISAPPOINTED in the service I received today, I have gone many times to bamboo house and it's always been a great experience until today! My family and I went in everything was going great until the food arrived and I noticed there was a hair on one of the chicken wings so I brought it to the attention of the waiter who was very professional apologized and took it to the back. He then apologized again and asked if I would like another plate and mid way into me answering the owner comes up and says it was a feather on the wing and I politely say no it was definitely a hair which he rolls his eyes and walks away so I tell the waiter no thank I won't order anything else. Fast forward to the end and we receive our bill and they didn't take the meal off the receipt. I pointed it out to the waiter and he says he will go and get the manager. The owner comes to the front and asks what's wrong I tell him the meal should have been taken off since I didn't get to eat it and he says next time find a place that doesn't have hair or feathers on your chicken. Which I say wow you are being very rude! We come here all the time and never have a problem which in turn he just continues to say well next time go to a restaurant that won't have hair or feathers in your food. I was so dumbfounded. Never will step foot there again! read more

Wow, in the middle of strip mall. Really good, fresh, low orice, great portions

The most disgusting food ever. Had generals chicken it was overcookedd and disgusted we tried to tell them the owner was so rude and nasty after the waiter walked away from us and said I just work here. Took literally 2 bites of it they refused to take it back said sorry we make that way in his little accent. We cook very crispy!! We like that way!! Don't order next time. Wtf really you rude pos!!! Wow don't waste your money here!! Also made us pay for it too!! read more

Love their fried chicken wings and General's chicken. Not able to find any place in the Boston area that has this taste. Any time I am in the area, I always need to stop by to see the "General" read more

They are probably a better Chinese restaurant in the area but not fantastic. Like many they don't put napkins in the egg rolls to drain grease. I hate this. The actual food isn't greasy which is good. The soups are blah. read more

There's only a star because yelp makes you put one... but here's my story.... they were SEVERELY understaffed on mother's day 2018 I went in my family we sat down the waiter took our order with out verifying the accuracy and left with out taking our drink orders 5 minutes later we got ahold of his attention and we ordered our drink orders but the look on the waiter faced looked as if he frustrated with us ... so we figured since he was there we'd ask him if he'd repeat our order he lets out a deep sigh and repeats it he got my prefer wrong I told him it was wrong and he wanted to go back and forth with me while sucking his teeth and huffing and puffing trying to convince me that what he wrote done is what I ordered he reluctantly changed my order so the food came out finally nothing was wrong so we asked politely if we could have our drinks he gets upset and throws his hands in the air and is like I'm working on it I only have two hands in a angrily manner so we decided to not touch any of our food and just walk out due to HORRIBLE. Customer service we received the waiter followed us outside threatened to call the cops and attempted to grab my sister in law by the arm finally the manager came out and handled things it sucks to say because I really like the food there but it'll be a very long time before they get any money out of me read more

Love this place!!!! Food is awesome, prices are good and staff are always nice when we don't do take out. Our number one place for Chinese Food!!! read more

Bamboo house is the BEST Chinese place in Holyoke mass there general tos chicken love it!! Everything they make is delicious i recommend this place. read more

never again both me and my son got raw chicken it was still pink and bloody like really do you know how to cook chicken left didnt look back stay way from here unless you wanna get sick read more