Excellent care , Contact Lens prescriptions are handled with care. Dr. Galan is very caring of his…read morepatients and their eyes.

This was my first visit to Diamond Vision and there aren't enough nice things to say about this…read morebusiness . The staff is amazing and super friendly. The optometrist. Dr Galan is amazing, super friendly and takes his time listening and explaining everything. Highly recommended. Ten star service.

Worst optometrist, staff is incompetent, dr galan fitted me for a scleral lense that fit…read moreincorrectly and charged 1000 dollors, He is not qualified to make this lense, He overbooks and keeps patients waiting for over an hour, insurance paid for my lense and he overbilled me, the optician , scott, thinks he is a physician, he was trained to fit eyeglasses, not too difficult, staff is like 13 yrs old , and unable to answer questions.

I've been seeing Dr. Galan for my eye exams for over 15 years. He is always very knowledgeable and…read morethorough. His contact lens prices are reasonable. Recently I lost a pair of disposible lenses on a trip upstate and Dr Galan shipped me a replacement pair within a day. I even travel from queens to see him because I know he will always be honest with me about my eye care needs.

i've been coming here with my parents & brother since i was in the 4th grade. im 23 now. the only…read morereason i'm deducting a star is because you always seem to wait quite a while before being seen for your exam, BUT other than that i always have & hopefully will always be a loyal customer. even now, i live in california but i still make it back for my annual appt. all the ladies that work here know us & have never done us wrong, especially Marie - she always hooks us up!

This place is the same as RVC Optometric Associates. The front desk is usually staffed by a couple…read moreof older women who are grouchy and have no customer skills. My wife went here for an eye exam and to get a new prescription for her contact lenses. She was charged full price for both even though we had insurance. When her lenses were ready to be picked up, she called our insurance carrier to verify our coverage and was told that she should not have been charged anything. The insurance company contacted them directly and spoke with Judy who tried to twist the story to say, they charged her because they thought she would be getting eyeglasses too. My wife never mentioned anything about getting eyeglasses; its obvious they made a mistake and were trying to justify it rather than apologize to the customer. When I went to pick up her lenses, Judy was there and did not apologize or say anything. Horrible customer service from someone who blatantly lies !!! Safe to say, we won't be going back here.

Even though it's in a weird spot on Sunrise and the parking lot is kind of arduous. This is my…read morepreferred spot for all my eye care needs. The staff is super friendly and professional. With good bedside manner and clam demeanor which makes the eye exam less stressful for people like myself with anxiety. They have a wide selection of glasses but I use contacts so I did not browse. The pricing is on affordable side even if you do not have insurance.

I can't recommend this store enough. Glen and his staff are amazing people. They take very good…read morecare of their customers and I will always support them

I didn't have an appointment so I called to see if I could have my 8 Y.O. son's eyes checked. I…read morespoke to Ronaldo who kindly agreed to fit me in right away between his scheduled appointments. Doctor Fuchs was great with my son, and Ronaldo was helpful with our glasses selection. My son can get nervous in clinical settings but he had a great time, and is looking forward to getting his new glasses. Fair warning - if you're like me and you haven't bought glasses recently - they ain't cheap. Prepare yourself bc insurance only reduces your bill by $100. The rest is out of pocket.

warning warning scam scam! They said take my insurance and…read morecharged me full price with just a 10% discount. Also tried to make me purchase 6 months of contacts at $600 said less options. Beware!!! Also very obvious employeees have no idea what they are doing!! no wonder why no one came in the whole time i was there!! Scam' reporting them Monday!!

Horrible customer service. Horrible customer service…read more Horrible customer service. Horrible customer service.

Speaking only on sales associates. I Bought my son's first pair here. That was fine. Went back with…read morea new prescription and the sales associate made me walk out the door. It was a blessing though. I found out they are extremely overpriced about 65% more than another competitor I had to go to. Honestly, I would have never figured it out had the man not been so arrogant, condescending and rude under the facade of being "professional". So thank you, I guess?

Gray team effort to help my father who's hard of hearing and had beginning stages of dementia. They…read morewere so attentive and never rushed me as he's not bilingual and I had to assist and translate. TY for such a smooth transaction!

Professional! Quick!…read moreSuper nice staff! I currently have "The Teacher Insurance" and my husbands insurance (MTA) This is the only place that takes both! BEYOND HAPPY! I called the same day for an appointment and they were able to fit me in. No wait! As I entered both Ladies were welcoming and briefed me with my insurances.(which I loved, I never know which insures covers what) Social distance was a priority. Everything was clean and welcoming. The doctor was able to see me right away, I literally spent no more than 45 min with exam. She was extremely nice, easy to speak to, (some doctors get right to the point and brief) she was very thorough, explained the exams and completed the different eye tests! She took her time where I didn't feel like I was a number or a patient entering a revolving door! I inquired about colored contacts she even provided me with samples of different colored contacts! I would 1000% recommend this vision care!

I have been waiting since December 22 (it is February 26) for a pair of sunglasses. I have been a…read morecustomer for over 20 years but the new ownership leaves much to be desired. I gave the optometrist my glasses and a prescription saying the glasses were perfect and I wasn't sure if the prescription was correct. He chose to fill the prescription. Needless-to say, it was incorrect. He blamed the writer of the prescription saying he was trying to trick me to have anyone else filling the prescription make the wrong glasses so that I would return to him. He then used my glasses to get a new prescription. The glasses he made caused me to see double. He again blamed the old optometrist. He had me come in to see his optometrist for a brand new prescription. I was kept waiting for over 45 minutes, during which time the client scheduled after me already entered. The doctor checked my eyes but "didn't bring his equipment to test for prisms" - the one problem that the glasses he gave me had. But he promised that for the next exam I would be his first patient. The next week I showed up and lo and behold the doctor was with another patient. He told me he didn't realize he promised me the first appointment and said "I guess I need a REAL appointment book". The glasses that were then made were still wrong and made me see double. He refused to refund my money and I am still waiting for a solution. When I originally ordered the glasses I called after over four weeks because I hadn't heard from them. I was told "The glasses are here but I don't know if they came back from the maker or weren't sent out yet. I'll call you tomorrow to let you know. Four days later I called him because I hadn't heard from them and was told - Oh yes, they're ready. I don't know why you weren't called.

Love the staff, and the exam was extensive. Great selection of frames that were covered under my…read moreplan. Warm and welcoming environment.

In gratitude to Dr. Anna Terrarosa who quickly diagnosed and offered a solution for an extreme dry…read moreeye condition from which no combination of prescription or over the counter eye drops provided the least amount of relief. Dr. Terrarosa presented a straightforward and easy to understand diagnosis, explanation and solution to this condition that I had endured for a period of several years. The solution involved a procedure that when described, even those who aren't squeamish would rather not think about; however, owing to her kind, reassuring and ever so positive "bed side manner" she instilled a strong sense of confidence and assurance that immediately put me at ease with a total understanding of what was involved. As Dr. Terrarosa performed the procedure she provided easy to understand explanations as well as what to expect. The procedure went well without causing the least bit of discomfort. Likewise, the recovery caused far less discomfort than the dry eye condition. Most importantly, the procedure was most successful providing total relief. Again, many thanks to Dr. Anna Terrarosa for her excellent medical treatment

I'm only giving 1 star because there's no minus 1! Although I was very happy with my doctor and…read morethe quality of my eye care at OCLI Oceanside I will be looking for another practice due to the overbooking of appointments and the behavior of the front desk. It is not uncommon to book the first appointment of the morning only to arrive to a full parking lot, waiting room, and an hour wait beyond my appointment time because they are already running behind by 8:00 am! The front desk is not only unpleasant but rude and completely unapologetic. You're expected to sign in at a kiosk which is not user friendly particularly for someone with poor vision or the elderly patient. Your co pay if any is collected at the kiosk and now you sit and wait wait wait! At my last scheduled appointment I approached the front desk 45 minutes after my scheduled time and was told to go sit down that they had my chart in the back office. After another 15 minutes I approached the desk to ask how much longer and the girl at the desk told me that she didn't know how much longer so I asked her how many patients they overbooked for the same appointment that by 8:30 in the morning they were already so behind and told her I felt that it's very inconsiderate of my time at which point she very loudly told me I'm rude! I told her I was leaving and asked that my co-pay be refunded which she didn't want to do so another girl did my refund. While refunding me I said that although I liked my doctor I would not be returning to the practice because of the poor scheduling and my front desk experience that day so she asked if I wanted to leave a message for my doctor but when I said yes she told me she'd need to ask her manager if she could take the message. I thanked her but knew the message would never get to the doctor. I've had other poor experiences with the practice from trying to get through on the phone to never getting a return call regarding prescriptions and questions. It's truly unfortunate that they've become a machine and have no respect for their patient's time or concerns. Probably the most unpleasant office I've ever been to!