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    Baldwin Beauty Schools

    3.5 (80 reviews)
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    Jenny H.

    I asked for baby blond highlights and even showed them the top photograph (that I have attached to this review) as an example. I went in TWICE, for a total of SEVEN hours, and ended up with an orange shade that was nowhere near what I asked for. The owners were indifferent, and my concerns were not addressed. SAVE YOUR HAIR AND DO NOT GO HERE.

    My hair after their dark color
    Mary S.

    They require you to redeem your Groupon BEFORE you get service. If blonde: make sure you have a swatch to compare before and after. They put dark color on my hair I did NOT ask for. I wanted a light blonde. I got a very dark reddish blonde that I have to have fixed elsewhere. I spent 3 hours in the sink them putting this that and the other trying to fix it and they never did. The instructor said "well, they are students learning after she did this and the student just smiled when asked for info. and instructor said after all that "it will lighten up at home as I wash it" and in fairness said she wasn't going to use my Groupon - I declined the offer and she didn't know that the idiot nail tech at the counter had already redeemed my Groupon. - I came in at 11am and finally got it blow dried at 2pm. Had to wait for someone to cut as we got off schedule with the color snafu. Next person was a sweet young woman who cut my hair, took way longer than I could stand. Wasn't thrilled with the cut and was shorter than I wanted in the front and I just got up and said, can't take anymore and left. Will NOT return.

    Winter White Nails.
    Starr W.

    Emily Faught was my absolute favorite person at this school. It appears that she has graduated already, but I truly appreciated her work. She was a newbie, like a caterpillar, and I watched her grow into the beautiful butterfly that she is now. Unfortunately I won't be back since Emily is gone, but I am in touch with her, and I am sure she appreciates the education from Baldwin!!

    Over 1" drags EVERYWHERE!
    M F.

    A DIRTY CIRCUS! The owner Wendi FOUND MY PHONE NUNBER AND TEXT MY PERSONAL PHONE photos posted) after I called the instructor Joe after my service and told her that I wanted a refund. Service: GROUPON FULL HIGHLIGHTS and TRIM. They don't tell you when booking their definition of a full HL is 25 foils WHAAAAAT. I was told in the DIRTY broken chair it would be $45 more for my all blonde inspo pic (full bright blonde.) The stylist struggled through the whole thing, placed dragging random foils with MAJOR gaps and a clowny money piece right in the front. Didn't check my foils, used half of the toner and then cut 4.5 INCHES OFF the bottom layer of my hair when we repeatedly said HALF AN INCH. The instructor Joe SAW THE CUT LINE AND DID NOT TELL ME!!! (more pics posted!). NO REFUND JUST EXCUSES! NO hot water. BROKEN shampoo bowls. DIRTY towels. DIRTY EVERYTHING! NO appropriate oversight from instructors as advertised. Joe said she could offer me a complimentary PEDICURE WTF. Laughable. My service was 9:30am-4pm yall. Here's my response to Queen Wendi's INAPPROPRIATE texts. "Wendy how dare you message a client to give me your stories and circumstances that have absolutely nothing to do with my hair and the service or atrocious experience I encountered. There is zero excuse for these results and my hair is RUINED and you are taking no accountability for the fact that Joe and my stylist dishonestly hid the mistakes done on my hair and you are petty enough to not return my money to me so I can pay a professional to correct my entire head of hair. Posting awareness and the TRUTHFUL results that I walked of your establishment is not a threat. No need to dramatize reviews on social media as "threats." The times have changed, is isn't 2002 anymore. A client is greatly dissatisfied and her hair is ruined and for you to be more concerned and try to guilt trip me about social media than to focus on a proper solution is ridiculous and I pity you. Do not contact me again unless you will refund my $115." In the end, I payed a PROFESSIONAL $350 for the gorgeous EVEN results I asked for in half the time. This place is nasty and so is their attitude. NO REFUNDS/ NO EXCEPTIONS. AVOID AVOID AVOID!!! With love, a 15 year hair professional ;)

    Touching her face then touching client.
    Alix G.

    I really like how my hair turned out. It took longer than expected but it was a student so I forgive that part. The part I did not care for was how lax they are on masks. Joanna the teacher never wore a mask in the almost 5 hours I was there. In that time she put her hands on clients and stood instructing in very crowded groups of people. Absolutely no social distancing to compensate for the lack of mask. I saw several students walking around without masks and most of the girls had them down past their nose. Whether we want it or not we are living through an active pandemic. I want to go to a place that takes it seriously. I'm not sure if I will be back until they up their safety protocols.

    After darker toner. Lovely frizz styling
    Megan M.

    Fuck no. I called to try and make an appointment, but I was only able to leave a voicemail. I later got a text from Wendi Baldwin telling me that they are primarily walk-ins only. She asked what campus I was closest to and I said the north campus and that I was wanting partial highlights and a cut. She ended up setting up an appointment for me on 4/28 at 10:00 am. I arrive for my appointment and they have no record of it. I tell the lady I wanted partial highlights, a cut, and blow dry style. She asked me if I had my groupon. I said, no, I didn't know there was a groupon..? She goes, "Oh, that's ok. That's good. We prefer people don't use them anyway." Um, ok? She was able to immediately seat me with a girl wearing a name tag that said she had 1,000+ hours of experience, so I was feeling pretty confident. I showed the stylist the colors I wanted, a mix of red and gold and she got to work eventually--she seemed to take forever to get the color ready and yes, I said color, because that's all she came back with--one color. I was trying to hide the panic on my face as she's putting this color in my hair and repeatedly saying the word "blonde" and I'm debating if I should say something. Then she starts talking about a caramel cherry color toner or something to that effect, so I calmed down. At some point the instructor walks by to give me the bill, which was for highlights and shampoo/blow dry only. I told her I wanted a cut as well and the stylist says, "I wish you would have told me that before we started on the color! I would've done that first so we wouldn't be cutting off your pretty highlights!" which is stylist speak for "we're too cheap to waste any amount of color that we might be cutting off your head." She asked how much I was wanting cut off and I said 1 or 2 inches. She seemed relieved that I wasn't looking for anything major. Time is money, after all. She's putting my hair in foils, but by the time she gets done, the ones she started with first are ready. She starts taking those out and squirting my hair with a water bottle. I was trying to come up with a polite way to ask wtf she was doing. The best I came up with was, "So...what does the water do exactly?" She said something about those pieces being ready and she wanted me to have "even coverage, even colored highlights," which was a phrase used more than once and took away a big chunk of my confidence in her with every utterance. She takes me back to wash my hair and put the toner in that she swears is gorgeous and perfect. She again asks how much I want cut off. At this point, I've been there for hours. Yes, literally hours, so I change my 1-2 inches to 1 inch. I get back to the seat and say, "Wow. My hair is really light." She says, "Well, let me blow dry it a little first. You can never tell until after you blow dry it. So, half an inch off, right?" I agree because I'm so sick of being there. She blow dries a section. I hate it. She says ok, I can use a darker toner on you. She was really nice about it to my face, but I'm pretty sure she was annoyed that she had to spend more time on my hair after giving me what I didn't ask for. She puts a darker toner in my hair and occasionally gets it on my face. I'm doing my best to wipe it up with the nylon cape. She asks what I'm doing and I tell her some toner got on my face and I'm just wiping it up. She says, oh, don't worry about that! The toner washes off really easily. Oh, ok. I sit back and stop worrying about it. We head back to her station and she starts blow drying my hair. At this point, I'm tired of her and everyone associated with the place and she's tired of styling the hair of someone who's not happy just being a blonde. She really didn't care what I thought about the do-over. It was just kind of like, there you go, all better. And it was better, but that isn't saying much. She reassured me that the color would lighten up within a few weeks, which was just wonderful because it was still too light. I also sat there staring in the mirror at the pink stain the toner had left behind on my skin. That "easy to wash off" toner that I "didn't need to worry about" that she was aware was being slopped onto my face. I only felt somewhat comfortable going here because I had heard that the instructor had to check on everything first. I knew this would add time to the appointment and I was fine with that, but literally the only time I heard the instructor speak was when she dropped off the bill. I was still there for 3 hours. The only positive that came out of this experience is that the stylist informed me of the groupon that they didn't want me using and it saved me a lot of money. By the way, I asked her when she would be graduating and she said in about 3 weeks. Lord help us all. I only went to this place because my regular stylist just had a baby. Now taking suggestions on good box coloring. Thank God I work from home.

    So glad they had a Groupon deal. I never knew my hair could look so good!! Thanks Deanna!

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    1 year ago

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    1 year ago

    Hair highlights toner blowout. Great job by Ella and the staff at Baldwin. Thank you.

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    3 years ago

    They do a great job on my hair. I'm very happy with the cut. My daughter got a manicure and really liked the result.

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    Page 1 of 2

    Ask the Community - Baldwin Beauty Schools

    I'm curious as to how you all scheduled your appointments... I have a Groupon to use and called to set up an appointment but only got a voicemail recording. I left a message for a call back but the voicemail message didn't really address people…

    I called the north location and left a voicemail. I got a text from Wendi Baldwin at the school later saying they are primarily walk-ins, but she set me up with an appointment after asking what I wanted and confirming which location. When I arrived… Read more

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    Review Highlights - Baldwin Beauty Schools

    I highly recommend this school to anyone serious about pursuing a career in cosmetology!

    Mentioned in 3 reviews

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    Paul Mitchell The School Austin

    Paul Mitchell The School Austin

    2.8(108 reviews)
    1.6 mi
    $

    We had a great first experience at the Paul Mitchell school today. My husband had Renee #175 and I…read morehad Madison #112. The ambience awesome and we were promptly taken to a station upon arrival. We both just got haircuts. Yes, it does take longer than a normal salon, but for $15, I was impressed by them using high quality, delicious smelling products and the attention to detail. Instructor came over frequently to see how things were going. Both our cuts turned out great and our hair was styled as well! The only critical feedback is that I'd ask the stylist to not stand next to the guest during check-out. When the cashier asked about leaving a tip, it was a little weird to have the stylist right there, it makes you feel a bit pressured/uncomfortable. Overall a great experience and we will be back!

    Communication from management was inconsistent, and policies frequently changed without clear…read morenotice. There were ongoing challenges with having adequate products and supplies available, which affected both instruction and client services. Expectations were often unclear, and feedback or support was minimal. While there are dedicated students and staff who try their best, the lack of structure made it difficult to provide consistent education and client experiences. Prospective students and clients may want to ask detailed questions about curriculum support, product availability, and communication processes before enrolling or booking services.

    Photos
    Paul Mitchell The School Austin
    Paul Mitchell The School Austin - Olivia made the salon experience the best, highly recommend her.

    Olivia made the salon experience the best, highly recommend her.

    Paul Mitchell The School Austin

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    Aveda Arts & Sciences Institute - Austin

    Aveda Arts & Sciences Institute - Austin

    2.8(231 reviews)
    3.2 mi
    $
    Eco-friendly
    Walk-ins welcome

    I get that this is students. I was lucky enough to get a good haircut here so I wanted to get my…read moreeyelashes permed and colored too. Guess what, my lashes didn't perm at all, not even a curve. I lay down and basically the student put on the perm solution too early or did it poorly, no worries the instructor comes in and fixes it because they don't want to overprocess my lashes they don't leave it on that long that's fine. The student proceeds to do a poor hand massage and poor neck massage, that's fine, again learning. She then takes forever to clean up my eyes why because she applied the dye very poorly which required so much clean up that when I got up I still looked like a raccoon, that's fine, learning. I get up, my lashes didn't even curve. Not even a little bit. I'm upset obviously because I just spent 1.5 hours on this table to look EXACTLY THE SAME. The instructor comes in too explain what happened and again I get it but you didn't give me this explanation before I laid down? No disclaimers no nothing. She said okay my advisor isn't here but we want to make this right we want you to come in again and fix this. So NICOLE calls me this morning and is like I'm so sorry blah blah blah I was like okay I'll schedule my next appt, the instructor had mentioned complimentary. She's like no most we can do is 20% off, I was like alright please kindly leave me alone than.

    Came in for a 60 min facial followed by a haircut. This is my first time coming to an Aveda school…read more Facial- relaxing and good flow. i wish there was more shoulder massage but it was professional and enjoyable. Haircut- i wanted to get a trim, long layers, and face framing strands. I loved my haircut but it took much longer than i expected. I saw the reviews and people have said it took long so I made sure to have an ample amount of time, I was just starving haha. I appreciated the students for being so diligent and careful with the service. Instructors definitely knew what they were doing and checking the haircut. Would I come back? Yes i would. For the price, its for a good cause, and close to where i live!

    Photos
    Aveda Arts & Sciences Institute - Austin
    Aveda Arts & Sciences Institute - Austin
    Aveda Arts & Sciences Institute - Austin

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    R&C Beauty College

    R&C Beauty College

    3.0(3 reviews)
    7.1 mi

    I use Groupon and/or go to cosmetology schools for hair services. It helps with my budget and gives…read morethe stylist hours needed for their certification. I have used: Vouge Baldwin Paul Mitchell Aveda I have had average to amazing services from each one. I tried a new one using Groupon called R & C Beauty School. The price of the Groupon was half of their regular fees which is higher than the above mentioned schools. The appearance of the school was clean and looked like a regular salon. I showed up and was greeted. One of the instructors showed me to a chair. We did our consultation and I showed her a picture of the color I would like to try. She explained that it wouldn't be possible, which made me feel good that she wasn't giving me false hope. She had 2 students start the color process. They were nice. They were communicating with each other and at one point went to ask the other instructor a question and he answered them. They were laughing as he was walking away. I thought it was a little rude because from what I could understand they were not being nice about the first instructor. The other issues I had were; one of the students dropped her comb that she was using reached down picked it up and continued to use it and the second was that when the student was starting to blow dry my hair she didn't use any heat protection before she began drying my hair. I understand that it isn't cheap to run a business. However, without Groupon the school would have been close or the same as some salons I've used. I am happy with my color, not the cut.

    Very nice people, students were very knowledgeable and careful teacher was very nice. They make us…read morefeel great, we were taking a lunch brake and decided to get a haircut. We were surprised great service great cuts still can not believe they were students. thanks

    Photos
    R&C Beauty College
    R&C Beauty College
    R&C Beauty College

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    Baldwin Beauty Schools - cosmetology_schools - Updated May 2026

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