I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Awesome team with great customer service! Highly recommend this great shop! My car is running great…read morenow

Buyer Beware - Dishonest Car Sales…read more This place is running shady business practices. They will look you in the eye and lie about the condition of the cars they're selling. Some of the vehicles they put on the lot still have active bank loans or liens attached, which means you could end up stuck with legal and financial problems after you've already paid them. They don't disclose the truth, and once they've got your money, the problems are yours to deal with. This is not an honest dealership -- it's a scam operation. If you value your money and peace of mind, stay far away from here. There are plenty of reputable shops out there -- this is NOT one of them.

Hello, Tim is 5…read moreSTARS . On time, honest quality, fair, dependable and great fast customer service! I recommend him for all my vehicles needs. NIKI

Excellent communicator, great feedback and super service ! Say nothing more ! Ohh wait - - -…read more Superb ! ! !

Sent an estimate request to Tran's Auto Body through Yelp yesterday, got a competitive quote for a…read morefront spoiler (self provided) installation on my Honda within minutes, made an appointment for today during the lunch hour, went in and was done in about an hour. Brian was very friendly (and humorous!) and kept me informed to the status of the installation while I waited. The front spoiler looks great - professionally installed! I would definitely recommend Tran's Auto Body for future body work or exterior modification needs!

Great job!! They went above and beyond. Tran's Auto Body is my new go to for auto body and/or…read morewheel repair!

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer

what an amazing team! they were polite, explained well, and treated me fairly…read more even tho, I didn't get serviced there they made everything! STRESS FREE.. gave a full diagnosi, helped me with a plan, and were overall amazing! From Cobb

Definitely not stress free!!! Paid for 2 diagnostic to no avail!!! Had my vehicle fo 9 days. Will…read morenot recommend as long as manager Ceasar Medina and technician Nat are there! Store #12 Horrible service

I called mid-Friday about the starter on my car. Doug was very polite. Told me he couldn't work on…read moremy car until Monday but recommended a friend. Over the weekend I looked at three star mechanics and decided to wait on Doug. He has a website where you can make an appointment online. You can also call him. He is impeccable with his word. He came prepared with the parts I needed for my car. He was on time. He was polite. He knew what he was doing. Within an hour and a half he had changed the starter on my car in my yard. It was perfect. He is my go-to mechanic. P.S. My car is still running!!!

Doug was AWESOME!!! Super informative and can't wait to have him out again to help on another…read morevehicle!