Jaime knows curly hair. For YEARS I have been fighting my curly hair. Just got my hair cut and for the first time l actually love my curls. One of the best haircuts ever. It wasn't just the cut, it was the product she used. And she didn't push it on me, I asked about it and it made a night and day difference in my hair. I was actually able to style my hair on my own the next day and feel good about that. I am not sure that has ever happened to me! Can't recommend Balance Salon more highly. read more

Jamie Kramer is awful. I went in for my sisters wedding and had her do my hair and I ended up with a chemical burn and had to go to the ER! Never again wilI I use a tiny place like this. I ended up cutting my hair off due to the chemecials she used. I'm so disappointed as our time in Jackson was amazing for .the exception of getting my hair done read more

Jamie is a miracle worker! Completely transformed my botched box dye job and left my hair looking beautiful and healthy. She was personable and professional and gave me the cutest new hair cut. I also love the Loma products carried at the salon. Definitely my new go to in Jackson! read more

Made the reservation online, she accepted really quickly. With Covid-19 around I believe the precautions they took were amazing. I was greeted at the door with a warm welcome. I sat down, she asked me what I was looking to get done and we got started. Everything went smoothly. 10/10 experience will definitely go again. read more

Going to this salon for the second time and I can't wait for it!! Had great experience last time, Christa took care of my hair and she gave me best advice for changing my color and I love it! So thankful! Also it's very easy to make an appointment! read more

I love Balance Salon & Spa! I've enjoyed several different beauty treatments and massage at Balance Salon & Spa, and I have always left extremely happy, and completely satisfied with the service, and I am definitely returning for more! Jaime has always made sure that I felt pampered and was treated with the best possible care! Jaime also runs her business with a great amount of dignity and it's clear how much she cares for her customers! THANK YOU! xoxoxox read more

I was in town on vacation and thought I'd finally get a haircut and highlights... Ayla did a great job, the best haircut I've had in ages. She took time to understand what I wanted from the visit and was super sweet to talk to. The salon is cute and cozy, tucked away behind the street. An added bonus is that for an expensive resort town, the prices are quite reasonable! read more

Most pretentious while also being a parking lot basement salon. The waxing lady yelled at me for being late, even though I called to confirm on the address since they're kinda hard to find being in a post war bunker below the street (under the alleyway). Once I finally found the place, I told her I was sorry for being late (moved here last month) and I could totally understand if it wasn't feasible. Her response was, "Well I only have 20 min so I'll do as much as I can, but I won't know until I see you." She ushered me into the room and started laying into me about how I should just take what I can get because she had other apts and personal plans and how could I not know where they were and how did I not receive the confirmation email (pulled up my contact info, shoved it in my face to ask me if it was correct -yikes-) and how she was about to call me because I was late (which would have been great since I was lost, which she made a point to put me down for opening the wrong door when I arrived *how could I not see the open sign*). Mind you, it was a handful of employees sitting on chairs waiting for something to do. Wowza. I politely declined. Didn't feel like letting that angry lady near me with hot wax. read more

Ayla cut my hair today and within 5 minutes of leaving the store I was receiving compliments on how healthy and beautiful my hair was. She did a great job and took the time to make my look and feel it's best. Great little salon with decent prices! Definitely have found my new local hair stylist! read more

I am from out of town and got my hair cut by Melissa. She is such a lovely person and did an excellent job on my hair! She listened to exactly what I wanted. I would highly recommend her. read more

Jamie has been taking care of me for over a decade. She is the best colorist and stylist I know! She makes sure all who work there are equally professional. Special note: if you need red color, she is the best! read more

Brooke is absolutely amazing! She is super intuitive with color, cuts, and styling, and is hands down the best person to go to for natural-looking highlights (or vibrant colors!) in the area. I have had some awful experiences with highlights in Jackson and Brooke took the time to figure out exactly what I was looking for, and fixed what I thought was pretty un-fixable color. She is such an awesome reminder that hair is supposed to be fun, and that you're supposed to walk out of a salon smiling and feeling great. My husband has even mentioned that she does awesome color work (and that is not something he would usually point out). She is also an extremely talented stylist (check out her wedding styles!), and is one of the nicest and most heartfelt people that I know! If I could give her 10 stars I would. read more

I had my hair done by Melissa for my wedding last week and she was amazing. I loved the look she created and had a great time chatting with her! She and the rest of the salon were incredible, warmly accommodating me and several of my girlfriends while we went through the up-do process. Thanks, Balance Salon! read more

Ayla gave me a fabulous haircut!! She was also a pleasure to talk to. Thanks for the wonderful service and look forward to my next visit!

Brooke does an excellent job! She also cuts my husband's hair - best haircuts he has ever had!!

I cannot describe how wonderful this salon and the ladies who work here are! My wedding planner suggested this salon for my destination wedding that took place a couple of weeks ago. I called and spoke to them and set up appointments for on site hair and makeup for myself and my step-daughter the day of the wedding and mani-pedis for us at the salon the day before, with eyelash extensions for me as well. We had no trouble finding the salon and we were ushered right in to a clean and relaxing salon with lots of laughter between everyone. The lady who did our nails (forgive me, I cannot remember her name) was absolutely friendly and charming and wonderful. She was very gentle with my step daughter, who had badly sprained her ankle and was on crutches. Jamie, the owner, was to do my lashes while my step-daughter got her mani-pedi. She got in and started asking me questions and determined that I had not ever had extensions before and that it was for my wedding the next say. To her credit, she was hesitant to do the lashes as there is a slim possibility of an allergic reaction to the adhesive. She even went so far as the show me pictures of that a reaction looks like. It's awful! She said she didn't want to be responsible for ruining my wedding, which I whole-heartedly appreciate! After some discussion she offered to do a small trial run of a few eyelashes just to see if I would react and if I didn't, she WOULD COME IN TWO HOURS EARLY the next morning to do my lashes before my hair and make up appointment. Thankfully I didn't have a reaction and true to her word she came in early and did my lashes and they were GORGEOUS! After my eyelashes were done, I went back to the condo and Brooke arrived to do our hair and make up. She is absolutely the sweetest thing that ever walked the planet. She made it such an enjoyable experience and we both looked amazing! After a lovely two week honeymoon in remote Montana with no internet or cell service we headed back south for a couple of days before flying out to head home to podunk SC. It suddenly occurred to me I had no idea where I was going to get my eyelashes filled in back in BFE SC. The salon closed 20 minutes prior to us getting into town so I sent Jamie a text to see if there was an off chance she could see me the next day (the day before we flew out). She called me back right away and it turns out that she was booked. So what did this Angel of Eyelashes do? She came in early for me. Again! She even sent a text the next day saying how nice it was to meet us and wishing us safe travels as we headed home. I have rarely ever experienced such wonderful customer service and all around just amazing experience. If you are a local or are in town visiting I cannot reconmend this place enough. My husband and I love this town and we are already planning our next trip out here. You better believe I will be back in this salon when we get here!! read more

I came to Balance while passing thru Jackson. Jamie did an a excellent job both cutting and coloring my hair. She really listened to understand what I needed and then made an alternative suggestion on my color that saved me money. I am more than pleased with the results and highly recommend Jamie. read more

The whole gang at Balance Salon & Spa is 5 stars. I am a local in Jackson who has been searching for a place with quality services at affordable prices. Ayla has helped me with haircuts, eyebrows, and nails for everyday maintenance to my wedding day. She always does an awesome job and takes the time to make me feel special. Melissa is amazing with hair and special occasion updos, she talented and creative while being down to earth and comforting. Thank you all for everything you do! HIGHLY recommend this salon for LOCALS and VISITORS. read more