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    Bakersfield Ice

    4.2 (11 reviews)
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    9 years ago

    Bakersfield Ice helps us every single year. We so appreciate their support for the animals.

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    Tutti Frutti

    Tutti Frutti

    (161 reviews)

    $

    During my visit, I felt embarrassed, belittled, and treated like a child when the owner told me, "I…read morewill serve you, it's an infection control issue," after I attempted to serve myself from what appeared to be a self-serve yogurt station. The comment was made in front of my boyfriend, making the experience even more humiliating. I remember experiencing similar treatment from the same owner during COVID, but those restrictions have long since passed. As a capable adult, I found it confusing and frustrating to be reprimanded for using a setup that clearly appears intended for customer self-service, with cups readily available for customers to take and the machines visible in the lobby just like all the other self serve yogurt establishments. What bothered me most was not being served, but the manner in which I was addressed. I left feeling embarrassed, judged, and unwelcome. If customers are not permitted to serve themselves, the business should clearly operate as a full-service establishment with menus and staff taking orders. Instead, I was made to feel as though I had done something wrong for following what appeared to be the normal process. This was my second negative experience of this kind at this same Tutti Frutti, and unfortunately it will be my last visit. Customer service is about making people feel welcome and respected, and I will not forget how this Owner made me feel a second time.

    The owner of the place is so nice and friendly! I love coming in here!…read more They have a great selection of flavors and toppings. They have tables and chairs outside to enjoy the weather if it's nice day in Bakersfield.

    Bakersfield Ice - icedelivery - Updated October 2026

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