Awful. And this is all on management. The bar area was full with a few more families in the restaurant, and they had one server and one bartender to take care of everyone. We received menus and placed drink orders immediately, but didn't get drinks until about 45 minutes later. The refills were another 45 minutes. Two in our party got our food after being there for about 1.5 hours, and the last person's took 2 hours. The bartender looked like she was at her wit's end and our server, although initially friendly, became more frazzled throughout the evening and we could hear them throwing things into a sink in the back in frustration (bussing their own tables). Eventually, the bartender started carrying out food too. Why wasn't there more waitstaff on a Thursday evening? I'm being generous and saying maybe there were some call-ins. IF that happened, a manager should have come work. And if that's how you schedule, that is just unrealistic and I'm sure makes it harder for you to keep staff. read more

despite being the only waitress working, she did such a great job checking on us and making sure we were taken care of!! the food was amazing and Nichelle (i think was her name) went above and beyond to make sure we had a good last night at the hotel. :) read more

Cup of French onion soup was good, but pork chop was flavorless and below average. Service good & spacious dining with many different dining venues from bar to dining room to perimeter areas with well lighted work tables. Green beans were ok & a large serving; some were over cooked. Again, not much flavor. Disappointing dining experience inside the Doubletree Hotel. read more

Baker's Bar and Grille - Pork Chop with Apple Brandy Sauce - Bars Near Me - South Bend, Indiana

Don't bother wait staff has no interest in serving you at this establishment, waited 20 minutes for lady bartender to get up and offer me a menu. Finally got a beer after 30 minutes then she went and sat back down and never asked me for my order gave up and left read more

Baker's Bar and Grille - No staff!? - Bars Near Me - South Bend, Indiana

This is the second time we've tried this place and it's awful. Only one server who left menus without addressing us. Took order after 15 minutes. Never came back to check on us AT ALL. The soup was so salty it wasn't edible. The server (or any worker) was so MIA that we almost left money for what we did eat and leave. She finally came back and we asked her to take the soup off and she said "ok" and brought a bill and left. Not even an attempt to ask what the issue was. This is the cutest place, but it's run so poorly that I almost can't believe how this went down. read more

Delicious food...sweet potato fries are TO DIE FOR!!!! Great service by Ashley Waddell! read more

Baker's Bar and Grille - Chicken Caesar salad with grilled chicken and "BYOB" Build Your Own Burger with sweet potato fries - Bars Near Me - South Bend, Indiana

Shared the Philly Steak Sandwich and boneless wings. Both very good and hot. Drink was a little light for wife, but tap beer tastes fine to me. Five TVs but issues with putting two different games on. Service was very good. The place was pretty quite for us. I suspect crowds might get challenging as they ramp up staff.....Staying at hotel so it works great for that. I almost had us going out somewhere based on prior reviews. read more

Baker's Bar and Grille - a large television screen - Bars Near Me - South Bend, Indiana

This was okay the mashed potatoes were cold. And the veggies also was a little cool not sure why but the salmon was hot. But the cream on top was not good at all. The salad was pretty good which is expected of a salad lol, the cheese curds were the best part of this meal which is a plus read more

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Baker's is located in the atrium of the Doubletree Hotel and is definitely not my first choice in downtown dining. They do a great job with events like the Wine Walk but the regular dining experience is a miss. I recently stopped in with a friend on a Thursday night before a concert at the Morris Performing Arts Center. We had tried LaSalle Grill and LKT, but they were packed and we wanted something close by. We grabbed a couple seats at the bar and ordered our drinks. I will say the bartender did a great job. The bar seats filled up and the place was severely understaffed. She was racing around like crazy keeping everyone's drinks filled. We ordered the nachos with grilled chicken to share. We waited....and waited...and waited. Several other folks arrived, ordered and were served their food while we waited. When we asked, the bartender told us it takes longer since we ordered with chicken. The nachos finally arrived and were disastrous. For the upcharge and wait, there were about four pieces of diced chicken. The plate if chips was topped with some barely melted cheese on the top and a pile of plain chips underneath...no thanks! We ended up with the spinach artichoke dips instead which was a mayonaissy mess. At least the drinks were good! read more

Baker's Bar and Grille - Chicken nachos...a disastrous mess that was sent back. - Bars Near Me - South Bend, Indiana

We visited Bakers Bar and Grille several times during our stay at Doubletree this past weekend. We really enjoyed the atmosphere, convenience and great food. The staff was friendly and attentive. I can't remember the name of our server at breakfast but she was very good. Jessica at the bar made a killer Bloody Mary. They had a great breakfast buffet and dinner which were both reasonably priced. We are the rib eye and Salmon for dinner. Both were really good. The hot breakfast buffet had crispy bacon, sausage, scrambled eggs, waffles, toast, oatmeal, cereals, juices, and coffee. We will definitely be eating here again during our next visit to South Bend. read more

My experience here was a 3-star, A-OK, experience. I only ordered an appetizer and a soft drink, however. The menu prices were on par for a hotel restaurant. It is a nice, bright, sunny atmosphere. read more

Baker's Bar and Grille - Appetizer - Bars Near Me - South Bend, Indiana

Cody the manager is horrible - he cannot figure out even the most basic of group billings. Was told that we could bring a group of 40 and get separate checks (by family, so like 8-9 checks total) twice - checked twice, just to make sure. Then I had the wonderful pleasure of speaking with Cody and he said that now they could not handle it. I asked him if we were to all sit at 8-9 tables at once could they handle that and he said yes, but if we moved to a single (or heaven forbid) two tables then their computer system could no longer handle it. Not because of the orders, but because of how we are sitting. I asked if his computer could see us sitting at which table and he was not sure. So, the moral of the story is this - if you want to bring 40 people you can all sit at 10 four tops, but if you sit at 2 twenty tops their computer will get mad and ask you to leave. In addition, we tried to have dinner on a Friday night at 5:00 and it took almost 30 minutes to get a soda. When asked if we could get dinner in say under 2-3 hours we were told probably not. Yet, there was next to no one in the restaurant. Basically, avoid at all costs. Eat ANYWHERE else. read more

Visited this hotel restaurant while staying at the Hilton hotel. I ordered the French Dip Burger which was supposed to come with 2 kinds of cheese and some au jus, it came with one piece of cheese and no au jus. The Horseradish sauce was chunky not very flavorful at all. While the burger was cooked to order, and the fries were good, I wouldn't order it or even recommend it. A follow on visit with my group , had a philly steak was very good, so I changed the level from 2 stars to 3. read more

This place was surprising good. Jessica, our mixologist, Dinner server is amazing! Talk about on your game.. Regardless how busy it got, she was on it and never let anyone see her rattled. Had 10oz Ribeye Steak with Mash Potatoes. Steak cooked right, tender and flavorful. The mash potatoes were real and fresh with nice clumps of potato. Also tried the Salmon Dinner and it too was very good. We stayed at the Doubletree for the ND/Purdue game and was our first time in South Bend. As a result we've decided to make this at minimum an annual trip. Breakfast buffet was very good as well. For those of you that enjoy an adult beverage or two, see Jessica and have her make you a Bloody Mary or two.. or three... Goes great with the Ribeye. Whatever their past problems were for food or service, they're just that; in the past. I highly recommend you plan to stop here for meals or Cocktails! read more

LINDA LANE is the best. She has the best customer service, best positive personality and makes this hotel better. This bar is fun with Linda. read more

I was hesitant after reading reviews. The bartender was fabulous. Rule of thumb, always ask what is best. He listed several options and said we do the salmon very well! He was right! It came out medium-rare-medium. Seasoned great. Perfect. It was a great option to stay in on a cold night. Others around me had burgers and quesadillas and they were pleased too! read more

The people who work here clearly hate their jobs... I am staying in the Double Tree and came down for a beer before the Notre Dame game. THREE people standing around behind the bar and not one of them asked me if I wanted a drink for a good 5-10 minutes of sitting here. read more

Baker's Bar and Grille - Bars Near Me - South Bend, Indiana

Linda Lane was the best bartender. I really connected with her. I looked forward to coming to the bar just to see Linda. The drinks in the service have always been impeccable. read more

Awesome! Trent is such an amazing bar-tender. We order Ahi and he recommended topping off with some lemon. It was perfect! I would honestly recommend adding that to the dish! It was a prefect combination and it made the tuna less dry. He was perfect! Our experience was perfect! Thank you, Trent! read more

All around this is even sub-par for a hotel restaurant. Pretty limited menu; more of a bar menu than restaurant. Service, food and drinks are all less than satisfying and I would only recommend this as last resort if you're staying in the hotel. read more

Linda Linda Linda is the best bartender in south bend. We've heard amazing reviews about her. She will follows all the rules but still makes the environment fun. Give her a raise. Come here for a good time. read more

This is in the DoubleTree Hotel in South Bend. Would not recommend at all. I ordered the $12 garlic shrimp in a bread bowl and counted 3 shrimp. I also ordered the Italian flat bread pizza that was supposed to be homemade but clearly was not (microwave pizza). All I can say is booooo!!! read more

Baker's Bar and Grille - Bars Near Me - South Bend, Indiana

Stopped in with a coworker for the first time to have lunch and was very happy with my choice of food. I ordered the Grilled Chicken Cobb Salad, I was surprised how big it was for the price & how fresh everything was in it. Very nice experience, our waitress Wendy was very helpful & accommodating, I'll go back again. read more

I was pumped to see what South Bend had up its sleeve for me when I visited for work, and much to my dismay our event let out super late and for fear of driving around an unfamiliar city half asleep, I just opted into the restaurant in the hotel (DoubleTree). Now, my jaw dropped at the prices for dinner, I was expecting to be waayyy overcharged for a hotel dinner, but actually the food was pretty good and the bill wasn't bad either. I went for the Studeburger (basically a blue cheese burger) and it was a great greasy treat after a long day. Our server was slightly strange but looking past that, dinner was very pleasant for where it is located. We went back to this little ditty for breakfast and their "buffet" was more of a "scam-ay" than anything. There was hardly anything and the hot food was cool while the cold food was lukewarm...yuck. And it was $15. What. The. Hell. All in all, I'd stop in again for a late night dinner if need be but I'll be going to Starbucks for bfast the next time around. read more

I spent a few days in the adjoining hotel for a business conference, so I automatically gravitated to the lobby bar after a long day. The beer selection was surprising and I enjoyed several hard to get craft beers on tap. The bar itself is modern and clean with good design and an atmosphere conducive to socializing. The staff was terrific. Our bartender Jaqui was spot on. She was attentive, product knowledgable, pleasant, and fun to be around. She also was very helpful with local recommendations and directions. I would hire her in my bar in a minute. Most lobby bars/hotel bars are nothing to write home about, but I will still visit this one, even if I don't stay at the hotel. read more

I came here several times for breakfast while staying in the attached Doubletree. This place has great service - they are attentive and accommodating. One morning I had tried to order room service because I knew I'd be in a hurry. The hotel did not process my order correctly though, so 5 minutes before I had to leave I still had no food. The hotel told me to go down to Baker's and they'd take care of me. Sure enough, I rushed down and they were waiting with to-go containers; the waitress prepped my coffee while I dumped buffet food in the boxes. It wasn't fun eating cold food in my car while I sat outside my work location, but hey, it was better than an empty stomach. The buffet itself is a little pricy ($15!!!) for what you get, if you're looking at just the food - but the service makes up for it. On my last visit there, they pretty much left me alone (after bringing my food) except to ask if I wanted more coffee or water, which is exactly what I wanted. read more

This place should be busy, but it isn't because the food is bad (except dessert!). Friendly staff, great waitress, but all meaningless because of the food. This is my second time here and the experience was the same. Sorry, can't give it more than 2 stars. read more

Baker's Bar and Grille - Great service, food not so great. - Bars Near Me - South Bend, Indiana

Great experience, food and service. Came to South Bend for business and stayed at the Doubletree Hotel. Super convenient for lunch and dinner. Great for a business traveler. read more

We're staying at the Doubletree while in South Bend, here attending For The Love Of Art Fair. Went to the bar the first night to grab a quick bite and a drink without having to leave the building. The bartender, Mason, was so great that we went back there by choice the second night. She was very busy but efficient and accurate, while also extremely pleasant and interactive with all the customers. Heard at least 3 other customers complimenting her as they were closing out their tab. read more

I downloaded the yelp app just so I could give this sorry excuse of a restaurant the review it deserves. As I write this review, I am strongly fighting the urge to vomit. I'm disappointed that yelp forces me to give them atleast one star. I would happily pay money to the app to give negative stars. Where to begin? The hostess was rude. 20 minutes between sitting down and receiving our first drinks. The microwaved spinach artichoke dip was essentially melted cream cheese. No other flavors were present. The waiter was brutally honest with us and only recommended the Mac and cheese dish. It was noodles with velveeta cheese and melted Kraft singles. This garbage cost 17 dollars and a two hour wait for the food to arrive. This dinner has made a notre dame win merely seem like a footnote on this trip. If I had a time machine that could only be used once, I would go back in time 3 hours and go to the Burger King two blocks away. Atleast you know what you're getting there. For Gods sake, please don't ever eat here. read more

Staying at the Doubletree and hanging at Baker's. Great menu and drinks. Jacquie, our server, has been amazing. Very attentive and quick to bring out door and drinks. And also with a great attitude. Great customer service. read more

It took a half an hour to get drinks and I got the wrong beer. 45 minutes for bland bang shrimp that was rubbery. When the entree came and was completely the wrong order (not even close) and I could see that it had sat under the heat lamp for a long time and my girlfriend said her entree was cold and tasted off, we decided to call it quits. We took 10 minutes to finish our drinks and no manager came out to find out why we were so unhappy. read more

The food was really bad and order was not correct. The lettuce for my salad was brown. The French fries were old and cold. Service was slow even though there weren't many people. read more

I stay here at the Doubletree every month and this was the first dinner I tried. I sat at the bar and ordered the French dip sandwich. It ended up being an over done steak-umms on a roll. It came with "crispy" fries. I have crispy in parenthesis because that's what they called them, but they came out soft and mushy. Beer was cold and the bartender was friendly. Good clean atmosphere for watching a game and drinking a beer while out of town. read more

I've never had a better time at a hotel bar with Linda Lane (I think that's her name). She was efficient and incredibly busy but was on top of everything. She's such a positive spirit and really knows how to bartend. Go Linda go. read more

I wish I could select less than 1 star for this rating. The food was over-priced & every dish (appetizer/entree) tasted like it was made in the microwave. This restaurant was disappointing enough to almost ruin our first trip to see the Notre Dame Fighting Irish beat Wake Forest in Football if that's even possible. I can only hope the producers of Bar Rescue take notice. read more

Was invited back. This time I tried the mac & cheese. It was a little oily, maybe from the cheddar, but it wasn't bad. It was much better than the first visit, but still room for improvement. I hope it does. read more

My wife and I have been staying at the hotel adjoining this place for years and have always loved it...but things have gone WAY down. For one, this place is a joke. My wife, kids, and in-laws had breakfast here the day after Thanksgiving. Now, I realize that the day after Thanksgiving can be a tough day to schedule for management. It's hard to know how much or how little business you'll get. They didn't even try. We were one of 3 tables seated at the time. It took wait staff about 20 minutes to get to us to take our orders. It took my wife getting up to ask if we could have silverware, just to have one of the waiters rush over and quickly set 4 spoons down, apologize, and then run off as if they were slammed. Once the food came out, my father in law got his food and my wife got hers. My kids waited an additional 5 minutes. I waited for 10 minute AFTER the kids got their food. My mother in law sat for another 20 minutes after THAT to get her food. Again, we were one of 3 tables. They couldn't manage to bring out my mother in law's toast with the rest of her food, so after confirming that she wanted wheat toast, the waitress came back out after a few minutes with white. Everyone's food was bland. My hash browns were soggy grease strings with no flavor. My 5 year old didn't want her French toast because she didn't like the syrup that the waitress poured on her food for her. When a 5 year old disapproves of maple syrup, you know it's bad. Breakfast came with our rooms. We're damn glad that it did because I'd have refused to pay. We still tipped because, come on, you have to. As we left, the same full plates of food were still sitting un-bussed from the same tables that we saw walking in. Staff took over 40 minutes to clean past diners' tables and the amount of food left on each plate told the story of other people being less than excited about its quality. We don't plan to stay at the Doubletree anymore for other various reasons, but this place really sank the final nail in the coffin. Just atrocious. read more

I have ate here twice. The first experience was terrible. My salad was good but the problem is the fire alarm went off after I finished my food and I was enjoying a glass of wine. Although it was obviously a false alarm and their was an exit right behind me, the bartender insisted I evacuate to the lobby. After the firemen came and went, the same bartender looked directly at me and went back to the bar without extending an invitation to return to the bar. I are here again flew lunch today (out of convenience only). My sandwich was good and my sweet potato fries were also pretty good. read more

I was unexpectantly spending the night in South Bend due to a canceled flight. Since it was late a colleague and I ate the the hotel restaurant (Baker's). I had the pork chop which I enjoyed and the prices were reasonable. The service was not the best, but not absurdly bad. read more