Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Ray was amazing, very responsive. He made the repairs and provided training on how to take care of…read moreand maintain the hot tub. My wife and I love the hot tub!

The Concord team exceeded all our expectations during our entire pool process! Our experience as…read morefirst time pool owners was beyond what we could have imagined! For such an extensive project, the team communicated and planned everything thoroughly, working with great urgency! I would recommend Concord to everyone, and don't forget to ask them about the fiberglass saltwater pool! Easiest pool to maintain out there, and by far the most aesthetically pleasing! Thank you again!

We were greeted by Cameron Provost, who patiently helped us find a single person sauna. We had…read morepreviously purchased a double traditional sauna there. Cameron is very kind, professional and knowledgeable. We're thrilled with this carbon sauna, and the special chocolates that Cameron sent us in thanks.

DON'T BUY FROM ALLEN POOLS! They do not stand behind their work. We bought a hot tub about 6 months…read moreago. We placed it about 20 feet off the ground on a deck. One day it stopped working. Due to their poor installation workmanship, they failed to seal any openings so mice got in and ate wires. They refused to take responsibility for this and blamed the manufacturer. We googled this matter of installation and across the board every article said sealing holes is one of the most important parts of installation. Allen Pools said they NEVER seal holes. They have totally blown us off, not even returning phone calls. All we want is to have them fix the wiring (and seal holes). They have treated us poorly. Think twice about this company.

Beware! This company does work without your consent, and will charge you!…read more I am disappointed to leave this pool company after 2 years because they went ahead, and did work outside of my agreed upon contract of a pool opening. At no point in time did they contact me to do "additional work". Therefore, be very careful. They replaced a piece that did not need to be replaced on top of my filter, tossed to the side. Not once letting us know. Not once hearing from us to agree on them touching anything outside of an opening. What's more disturbing is now the piece that was replaced I am not sure can go back. Thus, forcing me to now shut off my pool filter and now not using my pool until this company resolves this blatant issue of unauthorized work and possible damage to what they replaced as irreplaceable now. Make sure you find a pool company that values their customers consent on all work done on your property. Especially because I was not even home for this lack of consumer respect. I would ALSO like to point out that the items replaced were there last year and the year before that. and NO ONE DID OUTSIDE REPAIRS UNTIL NOW. I WAS TOLD LAST YEAR AND THE YEAR BEFORE THAT EVERYTHING WAS FINE.

It's hard to put into words how grateful I am that when I sent an interest email to Concord Pools…read moreand Spas in early April that Kristen Underwood entered into our lives! From our first interaction I knew she'd help me achieve my dream of having a pool in our backyard! Kristen was responsive to every question or concern we had, she consulted with colleagues when needed and always kept us in the loop communicating every detail of our pool project from beginning to end. If you've been thinking about getting a pool reach out to her! You will not be disappointed :-) Kristen and the amazing team at Concord, from excavation to cleaning to service, have given me and my family something that we've only ever dreamed of and every time I walk outside I smile! Thank you all so much!

We bought a really nice hot tub and had it installed. There have been problems with the tub I can…read morenever get anyone to help. Response has been really slow. Wouldn't recommend.

This is a great place to go to for your redecorating needs. The owners the Kadis' are great folks…read morewho are more than happy to your needs with quality merchandise.

Geoff and Amy run the best pool company we have ever worked with-- and there have been too many…read more Once you have used the services of this family owned business, you will never go back to one of the better-known big-business pool companies. Pro Dive is all about personal service, great feedback, and attention to your needs. They care.

Pro Dive Pools has been our go-to pool guys for the last three years. We use them to open, close…read moreand service our pool. They always take the time to offer expert advice and show us how to care for our pool. I really appreciate it.

I called them for a quote and was supposed to hear from someone. Never heard back. Called back to…read moreget quote again and never heard back. I am very frustrated with all of these Pool companies justifying being busy as a way of not running their business efficiently. If there was ever a pool company that opened and ran properly, they would knock all these small time guys out of the water. I might just open one myself to prove it.

Love Whips Pool Service. I never have a problem with them. Plus they're always responsive to my…read moreneeds. They have been my pool company for many years. I highly recommend them.

We had a complete disaster on our hands. I purchased a custom-built 6ft tall cedar hot tub to use…read moreas a hybrid therapy pool/spa. Several contractors worked on the project. Let's just say mistakes were made and we experienced a lot of confusion and many delays. After about a year with little progress, I was having difficulty finding anyone trustworthy, who was willing to do the necessary revisions to complete the installation. To say I was desperate would be an understatement! Jason from Living Waters came to check things out and asked all the right questions. I could immediately tell he was an honest guy running an honest business. I was comforted by the fact that he was obviously knowledgeable about hot tubs in general. He could see that we were in a bad situation, but was willing (and able) to be creative, get his hands dirty, and do what was needed to set things right for us. Once I hired Living Waters there were no more surprises and no further delays. Jason has an extremely versatile skill set, which enabled him to address various little problems, which I would have assumed were outside of the project scope. He communicates better than any contractor I've worked with, constantly keeping me updated on progress and clearly articulating any hurdles he anticipated, while at the same time providing assurances that we were on track and on schedule. We had our first soak last night, and couldn't be happier.

Jason at Living Waters was responsive when I reached out and within a few days he was here. Spa…read morecirculating pump died but he diagnosed and replaced the pump in about a hour. Pricing is what I was expecting.

They're incredibly rude here. Asked if they could service my pool and they said no, they were too…read morebusy. Fine. I asked if I could get on the waiting list for next year and they still said no. I understand if their client roster is full but the way they communicated was really smug. I told them I live less than a five minute drive away and the guy said "our cut off is a 4 minute drive." Ok guy. We ended up buying overpriced supplies from them anyway and our pool water still went green. Just YouTube it and buy supplies off Amazon.

Swim King was great to work with. Gary was so helpful. I know nothing about pools so he helped me…read morewith the installation of a new pool liner and winter cover. The pool looks amazing now, like it belongs at a 5 star hotel! I will be using them for all my pool needs from now on!