We were greeted by Cameron Provost, who patiently helped us find a single person sauna. We had…read morepreviously purchased a double traditional sauna there. Cameron is very kind, professional and knowledgeable. We're thrilled with this carbon sauna, and the special chocolates that Cameron sent us in thanks.

DON'T BUY FROM ALLEN POOLS! They do not stand behind their work. We bought a hot tub about 6 months…read moreago. We placed it about 20 feet off the ground on a deck. One day it stopped working. Due to their poor installation workmanship, they failed to seal any openings so mice got in and ate wires. They refused to take responsibility for this and blamed the manufacturer. We googled this matter of installation and across the board every article said sealing holes is one of the most important parts of installation. Allen Pools said they NEVER seal holes. They have totally blown us off, not even returning phone calls. All we want is to have them fix the wiring (and seal holes). They have treated us poorly. Think twice about this company.

We bought a really nice hot tub and had it installed. There have been problems with the tub I can…read morenever get anyone to help. Response has been really slow. Wouldn't recommend.

This is a great place to go to for your redecorating needs. The owners the Kadis' are great folks…read morewho are more than happy to your needs with quality merchandise.

The Concord team exceeded all our expectations during our entire pool process! Our experience as…read morefirst time pool owners was beyond what we could have imagined! For such an extensive project, the team communicated and planned everything thoroughly, working with great urgency! I would recommend Concord to everyone, and don't forget to ask them about the fiberglass saltwater pool! Easiest pool to maintain out there, and by far the most aesthetically pleasing! Thank you again!

Horrible customer service. Pool cover has been broken for weeks. Unable to get in touch with an…read moreactual person, have experienced poor follow up. After weeks of no action a call was received that this will be fixed in another week. No apologies given. Our family missed peak pool season in the northeast. Should be noted the cover is not old and shouldn't be a problem to begin with.

I don't know how to begin with the amazing customer service we received from Concord Pools when our…read more9 year old pool was having major issues! You wouldn't think you would have major problems when you put in a pool less than 9 years ago (leaking from underground pipes & stairs, completely rusted walls)! The company we used to install was not helpful what so ever! Other pool companies wouldn't dare touch a pool that they didn't install. Concord Pools have went above and beyond our expectations! We have been working with Dave and we honestly couldn't be any happier! They took the time to evaluate the issues with our pool that was put in with such carelessness and corners cut! We will not be using anyone but Concord moving forward!!! Wish we would have had the forethought to use them initially!

I moved it on a home I purchased in Feb 9. I had Hudson River hot tubs come look at an existing hot…read moretub that wasn't working . They told me the issue , they took it away and replaced with a very reasonable hot tub that was a great price and works awesome

So happy to have found Jerry. I had a major issue with my hot tub, and not knowing exactly what it…read morewas I made an appointment for an assessment an hopefully a repair. Upon Jerry's arrival he realized the leak was a simple hose connection. Jerry was extremely knowledgeable and confident in his work. Everything was done in a timely manner. He even had to return at no extra charge to reseal the connection with a different product. My tub is working beautifully now and the cost was extremely reasonable. Jerry was also a great guy and simply a pleasure to be around. Highly recommend with any hot tub issues and more.

David installed my hardscape and helped upgrade my heavily shaded back yard with walking paths and…read moreadded gorgeous shrubs and shade loving plants. He also checks regularly about needed trimming and he is truly an artist with his knowledge and skills. I highly recommend David for any landscape issues or design. ****

David did landscaping on our home. Not only did he do a fantastic job for us but he got the job…read moredone when he said it would get done. Great to work with and we love the work he did. Donna Miller & Terry Hupalo

We recently purchased a new home with an in ground pool. Super excited to use and thinking it would…read morebe easy to maintain my husband decided on another company to come show us how to open pool. After two trips they made as well my husband and me cleaning the pool so many times . We were starting to regret buying a house with pool. After much research and reaching out to companies Blue pool crew company got back to me ASAP. Answered all my questions and came by my home while we were home I found out for new homeowner pool companies at times don't do that.Mark the owner came by checked my pool out and turns out other company that supposedly opened our pool really didn't. Our cartridge filters were not in our filter and our jets were not installed. Mark showed me how to do this as well set my filter to clean my pool. He came by the next and cleaned the pool. My pool looks so beautiful! Prices are amazing and affordable. I highly recommend this company.

Zero Stars! Blue Crew is totally undependable and have put my health at risk…read more Blue Crew Crews was supposed to open my pool several weeks ago. They never made the first scheduled date on April 28th. Blue Crew texted me to say they could not open my pool until the following week. That night I was rushed by ambulance to Albany Med, got out on Monday with doctors orders to not "do ANY heavy lifting". So. getting my pool open now became a serious health issue, it merely a convenience. I texted Blue Crew back when I was home from Albany Med to say that probably be better for my health if they opened the end of May, before Memorial Day. They called me to coordinate an opening date. When I asked if opening the Monday before M-Day was possible, I either was hung up on, or the call dropped. They texted me to say the call dropped, but never mentioned rescheduling. I asked them to text me back - they didn't. I texted again asking for an opening date - no reply back. I texted again - still no reply. I have always opened my pool every year. This was the first time I sought a service and Blue Crew BLEW IT! Under normal circumstances I would just be frustrated with Blew Crew, but I am furious that I now have a SERIOUS HEALTH ISSUE and have been abandoned by BLEW CREW. What they claim on their website as 'dependable service' is TOTALLY UNDEPENDABLE!

Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Ray was amazing, very responsive. He made the repairs and provided training on how to take care of…read moreand maintain the hot tub. My wife and I love the hot tub!