1. Baker Metal Works & Supply

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Baker, FL

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Baker Metal Works & Supply

3.7 (7 reviews)
Closed • 7:00 am - 5:00 pm

Services - Baker Metal Works & Supply

Metal fabrication

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2 years ago

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9 years ago

Excellent customer service! Fast and friendly, they really helped answer all my questions so I could get the right materials.

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Lowe's Home Improvement

Lowe's Home Improvement

(21 reviews)

$$$

Ceramic tile floor Lowe's process for estimating and…read moreinstallation of ceramic floor tile is flawed and can result in significant increase in cost to the customer after the original estimate is agreed and signed. I hired Lowe's to remove and replace 2000 SF of flooring. Approximately 1200 SF was ceramic, the remainder carpet and glued down wood. All flooring to be replaced with ceramic tile. The cost of the job as per Lowe's estimate was $22,000. (All prices rounded off for convenience)Materials were $7500. That leaves $14,500 for everything else. Obviously a lot for labor to remove flooring and thin set. I agree it's a lot of work so understand the high labor cost. When the subcontractor arrived they did not scrape up all the thinset, saving many hours of labor. Instead they used Mapei floor leveler, over 100 % of the 2000 SF. Very expensive. I got a call from Lowe's Pro Services saying I owed an additional $5700, increasing the original estimate by 26%. Getting a call like that is hard on the ticker. Lowe's saved on labor, I paid more in materials. The signed agreement with Lowe's was an "Estimate". The estimate had no floor leveler in it. 90 bags of expensive leveler was required. Obviously not an accurate estimate. At this point it should have been modified rather than pass the $5700 supplement on to me. Lowe's does not work that way. I was not happy, but after explaining my problem to Tim Burns in Lowe's Destin, Fl flooring, he went to work for me. He talked to Pro Services and got the $5700 supplement reduced to $2000. I was happy with what Tim did for me. If Lowe's knew 100% of the floor needed to be leveled, why did they not include it in their estimate? Lowe's system has an estimator quoting the job to be done one way and a subcontractor doing it another. In this case significantly increasingly the cost of materials, passing it all on to me. Tim Burns at Lowe's looked out for me. I appreciate what he did to reduce the cost of the supplement. It was still $2000 (10%) over the original estimate. The Subcontractor installing the floor is very knowledgeable and professional. I highly recommend them. I write this review because this could happen frequently and it's not fair.

Purchased kitchen sink and wanted installation. Started a two-week battle of lies and misdirection…read more Finaly, I had enough. I asked for a refund on the installation fee ($350.00). I was given a refund. Had someone else do the installation. I would NOT recommend their installation for anything.

Baker Metal Works & Supply - buildingsupplies - Updated October 2026

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