The annual service for my A/C was very thorough, and during the technician's visit, they checked…read morethe furnace and discovered a cracked heat exchanger that might have existed since the severe winter of 2025-26. I promptly arranged for repairs, as I occasionally use the furnace on cooler nights, even when daytime temperatures don't require it. Unfortunately, the first appointment was canceled at the last minute, and the second appointment couldn't be completed because the new heat exchanger arrived damaged, necessitating a reorder. Additionally, I was overcharged for cleaning the blower, which wasn't performed due to the heat exchanger issue. I'm still awaiting a refund and am uncertain about when the furnace repairs will be finished. This situation could have been managed more effectively, and I hope everything gets resolved soon. I will post an update when everything is completed as requested.

My wife and I are both in our sixties and contracted with Extreme Heating and Air in July to…read moreinstall a mini split system in our family room. My wife has asthma and other breathing issues as well as an aneurism. This unit was supposed to help alleviate her breathing issues on very hot and/or cold days. This has been nothing short of a fiasco. Minutes after the technician left, it began leaking water all over the floor. The tech 'forgot' to check the drain hose and had to come back out to repair it within hours. Only days later, we had to call them back out because it ceased to cool during one of the hottest days of the year. After sending multiple technicians, it was determined that all the coolant had leaked out because of an improper flange installation on the outside unit. The next issue was a faulty flange on the inside unit which, again, leaked coolant. After that repair, it still has failed to work, this time when we tried to heat the room during the recent cold spells. Same story, no coolant, only this time supposedly a manufacturing defect. After six months of this, I'm still waiting for some kind of resolution. After weeks of inquiries as to the status of the repairs/replacement, I can't get them to return my phone calls despite repeated promises to do so.

After 7 repair visits our heat pump is working. They had to…read morereplace the compressor. No word on if warranty restarts with replacement compressor, When I asked- tech said to call the office and find out. I am concerned problem will return with the cold weather- that is when problem started. I would have thought someone from customer service would have followed up with us- " sorry about all these issues- here is a free extended warranty" or something... No such luck

I have a major heating issue and they have not honored their obligation to service the unit they…read moreinstalled. With a January heating failure of a system they installed and which is under warranty, I have now been without heat and have no clue as to when they might honor the warranty to fix the problem after four days with no heat, each day under freezing temperatures. FOLLOWING AMANDA K's comment on behalf of Logan Services, I note that the heat pump is under warranty from Amana and Logan Services has failed to honor its commitment to service the heat pump including a full day of promises of phone calls without any service whatsoever being provided. If there was a lower rating than 1 I would give Logan Services a lower than 1 rating. I'd avoid this entity above all.

We took a ride here today to get a package of vacuum bags for our antient and venerable Kirby…read morevacuum. Last time we were here (at their previous location) the old machine had started making a terrible noise/smell and then it ceased to function. I feared the worst, but Vacuum Concepts did a great job of repairing and tuning it up and it's been great ever since. Glad we found them. The new location (just a few storefronts down) is spacious, clean and well stocked. They had some nice U.S.A.-made lambswool dusters and I bought one for cleaning ceiling corners and blinds. I was unhappy that they added a surcharge for using a payment card to purchase this merchandise. I do not recall if that was the case back when we had the repair done, but it is now so be prepared.

I called Vacuum Concepts about cleaning a dryer vent, and then decided to hire them to do the whole…read morehouse. He actually arrived early because of a previous canceled appointment. He did what he said they were going to do, so I was very happy. Thank you.

I have been a client for eight plus years Steam Brite always…read moreworks with my schedule always shows up on time and always does an amazing job Excellent employees Excellent company

The guys were really nice . Yes I feel it was rushed but they offered to come back out a 3rd time…read moreto do it right and that's appreciated. Make sure to talk to them and explain in detail what you expect and they will get the job done one way or another.

Georgi performed excellent work. He called me to let me know when he would arrive. He reviewed the…read morescope of the work with me. He was quick and thorough in his work and explained everything that he did to me. Additionally, he cleaned up well and told me what to expect to see in my ducts over the next week or so.

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

I took advantage of there special they had in my neighborhood, they came and cleaned my hvac system…read moreand they also showed me the steps they took and answered all my questions. Willl definitely call them back!

From the owner: HVAC air duct cleaning, Dryer duct cleaning, Kitchen exhaust cleaning, Industrial exhaust cleaning…read more High quality, Low price. We price match for kitchen exhaust. Satisfaction guaranteed.

I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!