If I could give One Way Septic 10 stars, I absolutely would! Amy here, and I can honestly say this…read morewas one of the best service experiences I've had. The team was very professional, honest, and explained everything clearly from start to finish. Their pricing was fair, and there were no hidden surprises. If you need septic tank pumping, septic inspections, or septic repair in the Kennesaw area, I highly recommend One Way Septic. Tg!

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

I worked with the top rated septic company on Yelp in the Atlanta area, which Samples was just…read morebehind with a 4.7 rating. The first company quoted me an absurdly high amount for a septic pump, alarm, and riser replacement. When I decided to go with Samples, they pushed back super hard in a very salesy manner, and then tried to tack on extra costs to the service they provided me (pumping my septic). After that quote, I had done some research online and thought it sounded extreme, so I reached out to Michael at Samples Septic. Michael quoted me $1,600 less than the other, and included an equal warranty, as well as electrical work that the top-rated Yelp septic company was not going to provide, as that guy said "I don't do electrical work." I'm extremely happy I reached out to Samples Septic, as their team not only had a better vibe, but they also offered a better service, at a fraction of the cost. It's important to find people you can trust to repair your home for a fair cost. Not only did they help with septic, but they also referred a plumber as I needed additional work on the pipes due to an overfilled septic that caused a blockage. I really enjoyed the plumbing company they referred. All in all I really enjoyed working with Michael, and he will be my go-to for septic going forward.

The guys came over and did a great job finding and emptying the septic tank. Setting up the service…read morewas easy, affordable. They had excellent customer service and I would trust to use again! Highly recommend.

These guys are professional and very responsive. They take their business seriously and that's…read moreGREAT! You can't get much better than that!

W & W were professional from the kind lady who took my call and scheduled my appointment to the…read moretechs who showed up on time and did the job right. It was a little tricky because my internet was located very close to the septic tank covers.

Excellent service! We were experiencing a backup in the house and were recommended them by our…read morecontractor. They came out in the morning the next day! Thank you

SEABROOK put in a new septic tank at my house in October. Had to cut part of my drive way away…read more when he did it he said he would be back to fix driveway in three weeks. It is n0w June 7 and I have not heard back from them!!! I called todat and the phone is no longer available!!!! Guess ill see them in court!!

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

Jerimy Jackson was Johnny on the spot. When you have a clogged septic main, nothing flows. You…read moreneed it fixed ASAP, and you need a reliable contractor who will stand behind their work. These guys were amazing. They were able to fix my main with without moving my hot tub, with minimal demolition to my patio, and my deck was unscathed, even though they need to dig a 4 foot trench under it. Didn't even need to lift the septic tank lid, which the other plumbers were hung up on. They even came out afterwards to take care of a small problem. I highly recommend Rooter Pro. They get it done completely right. Well worth the price.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

Georgia Underground Plumbing Contractors, Inc. is not a reputable business. Run…read more I too try to keep business in our community but this turned into a mess. Initially, things went well, my husband liked Mr. Keith Edwards but when it came down to providing records, documentation of what was done, drawings, invoices and increased prices we were not given any of the basic deliverables. The slab was poured but it ran over and is shoddy work, the septic tank unearthed itself a month after they installed it. He doesn't return calls or texts and his office manager is of no support to get any proof of work completed or not. Try a DIFFERENT business and save yourself the headache. If you are working with Warren Crawley, his affiliate ADU Depot, run faster. They are not known for honoring their agreements.

I really hate that we have to do this but we wanted to keep our money in our community and we…read moretrusted that Georgia Underground Plumbing would keep their word and get the job done. We contracted with them to do some work in our backyard and including repairing our septic system. They started the job on July 28, 2020 . That day they worked a couple of hours and didn't come back until a couple of weeks later to do a few more hours of work. This is after numerous phone calls and text messages. We continued to call and text so that they could either finish the job or give us our deposit back. They showed back up on a October 14,2020 only to do a few more hours of work and since then they have not taken any of our phone calls or responded to any text messages or emails sent to their office. We have sent a demand letter to their business and also to Keith Edwards the owner of the company and still no response. At this point we are left with no other choice but to file a legal claim against Georgia Underground Plumbing , Keith Edwards . Please do not trust him or his company‼

The brothers came out and did some septic work at our house. The house was built in 1990, so is an…read moreolder system with 2 different sections. They informed me about this and cleaned the lower section that clearly has not been done that last time or two. We found our new company! Highly recommend!!

We were so impressed with Twins Septic. Not only did they do an excellent job of pumping the septic…read moreat the house we were purchasing but their inspection was top notch (turns out the tank had more than one compartment which had been missed by other companies). They gave us helpful advice on how to keep the septic running smoothly and what might come up in the future. They were quick to respond, they were on-time, and they were nice. While I hope we have no future septic issues you can bet we will be calling them if anything comes up (or doesn't go down).

The tech never showed up to the appointment. No call nothing. I was told he would arrive between…read more5-7pm. My original appointment was scheduled between 4-6. My appt was rescheduled cause I received a call at 3:30 saying a tech could come, well I was still at work. Yeah I'm good on this company. First time experience trying to potentially use them

Called and was quickly scheduled but the woman who scheduled was rude. The woman who I got a missed…read morecall from was rude. So I called back and canceled. If you don't like your job or people, you all are in the wrong business. I won't spend where I'm not respected.