Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

Fast response, courteous and professional. Very impressed. I would recommend and will call on again.read more

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

This company charges a fee to come out for an estimate. I suppose maybe that's just how things are…read moredone here in Georgia, but their fee is substantially higher than other plumbers. Their estimate was outrageous- we needed two outdoor faucets replaced that were leaking. Their bid of $1200 included over $1,000 in labor charges alone. I asked for a breakdown of charges but didn't really get a clear answer. I hired someone else, licensed and bonded, and the job took 90 minutes, including a run to the hardware store. $1,000 for basically an hour of pretty simple work felt like an incredible ripoff to us. We paid more for the estimate fee to Cross and Sons than we ended up spending on parts and labor with a friendlier company.

Hi Kristina, I just…read morewanted to email you all and let you know what a tremendous job that James and his helper did making the issues right on the water heater on Friday. James was extremely professional and extremely knowledgeable!! He was very accommodating and apologetic on the phone when he called me back after speaking with Ben. Anyway, I just wanted to share my complete satisfaction and my appreciation for how all the players in this issue responded! Fantastic customer service and caring folks!! Thank you again, God Bless and you all have a fantastic 2020 !! Maria Grieshober

Tommy and Chris went through hell and "hot water" to fight with my useless ass Choice Home Warranty…read moreProgram to get my new hot water tank installed and paid appropriately. They are truly amazing and care about there customers. Words can't express how they went above and beyond for me. Thank you so much Tommy and Chris. God bless you!

So thankful for Jones and Jones plumbing! I had a serious leaky kitchen faucet, water spraying…read moreeverywhere, and they were able to come out within two days to take a look at it. Although repairs weren't possible, Scott was able to temporarily fix it until a new faucet came in. Once the faucet arrived, they were able to get me on the schedule within two days. Scott had the faucet replaced within thirty minutes! So professional, honest, communicative, on time, clean... Thank you Scott and Jones & Jones plumbing!

Antonio came out to our place to take care of a leaky faucet and slow drains in our vintage…read morebathroom. He was on time, personable, and did a great job quickly. Was even friendly about having to park his van at the neighbors since we had a tree removal happening simultaneously. Great experience, highly recommend!

We've used them several times. They respond quickly, they're honest, they do not charge a service…read morefee. They can take care of all your needs big and small. GREAT business! It is so hard to find an honest business with great people.