These guys epitomize top-notch service in body repairs. Not only did they help me with the claims…read moreprocess, they fixed my car right and wicked fast! I hope I don't have another accident anytime soon, but if I do, I'm getting it fixed at Central!

This place is the best body shop around, we have been here multiple times and they treat you like…read morefriends. They remembered who we were and did what ever they could to accommodate us! They made sure things were done to make our lives better and not theirs. I would go back just for the customer service! The quality of the work however will blow you away. When they are done no one could tell that they had worked on your car. The repairs are flawless and hold up to the test of time. Don't waste your time with the others just go here!

I have a grinding noise on my 2023 Toyota crown. Drop the car off with Paul and receive a call…read morelater to pick it up. I stop by and talked to Alan, he explained the details and asked me to call back next week to see if the problem still exist. Great service. Honest and straight to the point. I'll come back for future services.

Paul L. First time customer at Young's. Brought my son's car…read morethere to see if they could check out his nonfunctioning AC. They were really busy that day, but said they would check it out if possible. They kept the vehicle are were able to fix the AC the next day. Replacing the defective parts with OEM parts. All of the people I met at Young's were professional, courteous and pleasant. The cost of the repair was less than having it done at a dealership. I know where I am going when my new auto's warrantee runs out. They are the best! I can see why they get great reviews.

Was quoted a certain price 125$ for a service and when brought in on appointment date the following…read moreweek , one mechanic complains he will try then sends another mechanic to say the price will now be 200$ because they have to use the torch . Basically a WASTE of TIME cause I was quoted 180$ by this other place in Shrewsbury and below 200$ at another place in Holden

Mr. Gerardi is one of the most awesome guys !!!! A Truly honest businessman . He and His Staff do A…read moregreat job . Totally upfront and Great customer service !!! You couldn't ask for Better!!!!! Thanks for all you do Bruce!!!!

Honest service at a very reasonable price. Great team. There can be a wait to get in but the staff…read morehave been able to get me in more quickly for urgent repairs at times to make sure my cars are safe. They must have a loyal clientele. I've been going there for over 10 years and have never been disappointed. They take care of what is necessary and don't try and upsell like the dealers. In other words, they don't make stuff up. In fact, they've saved me many hundreds and sometimes well over a thousand dollars after going to a dealer that kept on finding stuff wrong with my car during oil changes. They don't change oil. I always consult them for a second opinion, and when it's an issue they can service I get it done there.They've saved me a lot and do it right. My cars run well.

The quality is 2nd to none. They guys know what they are doing. Their custom work is phenomenal and…read morevery reasonable. The best experience and highly recommend.

This review comes from a Texas parent with great gratitude and appreciation for this wonderful…read morebusiness. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support.

Just super clean...good service . Easy to get to. Brent was super…read more ***********************************************************************************************************************

I drive a BMW 2001 with 250K Miles in it. I bought it new and I moved to this area in 200. A friend…read moresuggested using Chris for my car, instead of the local Dealer. I have never looked back. Chris takes care of the car whenever any service is needed, never charges any extra. Having Chris is the safety blanket to drive this beauty with confidence.

Until now I used to go to dealers for regular maintenance and service. Last week for the first…read moretime, I took my 2016 BMW there and I had to say that definitely this is not my last time. Excellent service with highest satisfaction with reasonable (much less than dealership) prices. Chris is awesome and very knowledgeable. Highly recommended

Very helpful after losing my wheel lug nut locks. Ordered replacement in time to replace brakes…read moresame day and everything done and priced as estimated. Thank you!

John and his father operate the shop and I have come to place my trust in the great work they do…read more This is a repair shop that has a rare quality - honesty! I recommend my friends & family to go to Elm Park Auto.

I recently picked up my vehicle from Sturbridge Auto Collision and had a very disappointing…read moreexperience. After getting my car back, I found that my center console had been gone through and items were missing, including a full cup of change (mostly quarters) and a pair of sunglasses. This was not the condition of my vehicle when I dropped it off. When I tried to address the issue, I had to call multiple times and leave several messages before getting a response. It took repeated attempts to reach the owner. When I finally did, I was told there was no reason for anyone to access the center console and that their employees would not do such a thing. Rather than showing concern or willingness to look into what happened, the response felt dismissive and unsympathetic. I was also told the paperwork I signed protects them from any responsibility for missing items, while they denied any involvement and said they had photos showing the car, including the center console, untouched, even though they also stated there would be no reason for anyone to go into it. What was most frustrating was the lack of communication, lack of urgency in returning calls, and lack of empathy or effort to investigate the situation in a meaningful way. Unfortunately, my insurance required me to use an in-network repair facility, so I had little choice but to use this shop. Based on my experience, I would think twice before leaving your vehicle in their care. Fortunately, I had already removed most of my belongings.

I cannot say enough about the professionalism and attention to detail provided by the entire staff!…read moreI came in with a very unique automotive problem.They took care of it as soon as possible with amazing results. I would highly recommend bringing any automotive issues to this team!! Thanks again Dr. Eric!!