Took a couple of cookie classes taught by the owner at the old location and have ordered several…read moretreats from the new location! Everyone is always so kind and helpful. Definitely recommend treating yourself to something sweet.

From the tasting of cakes to the end of the night, Sugar Lab Bake Shop provided top tier service,…read moreflavor, and texture. Their wedding cake tasting package yielded a fun and tasty date night and gave us confidence in our choice to rely on them. Our guests adored the lemon bars and brownies and loved the variety we had in our three tier cake: top tier was red velvet cake with vanilla cream cheese filling, middle tier was a champagne cake with strawberry buttercream filling, and our favorite, the bottom tier, was a banana cake with banana brown sugar filling. They were communicative and clear with pricing and I couldn't be happier with their timeliness and the love they put into their goods. My husband and I highly recommend Sugar Lab Bake Shop and dream of their desserts. We can't wait for our anniversary cake!

Stopped in to get a few sweet treats for fam. Great service !…read more Got chocolate cookies, brown sugar Rice Krispies , and lemon raspberry cake . I went right before closing time. Shop is awesome and community centered ! Absolutely adore the owners and staff passion for helping people in need and often holding fundraiser! Their hearts are huge!

First off, I'd like to thank Phil for the inspiration…read more Next, I can recommend Jess and her team without hesitation. I am picky about pastry and have truly enjoyed the cake, cookies, and pastry delights I have tasted over the years. Consistent experiences of biting into something they've made and having that "oh shhhhh!" moment. Delight! I love supporting local businesses that care for the community and make clear their values, so that I can give my money to people who are kind and engaged.

I've heard so many good things about Missy's that I had to stop in. The lady behind the counter was…read morevery pleasant and had a beautiful smile. Everything looked so delicious and smelled heavenly that I wanted it all. I bought a jelly donut, chocolate cake donut with nuts and a cronut. I love jelly donuts and this one was so soft and the jelly was perfect. The chocolate cake reminds of what my mom used to make for me and it was perfection. I'm saving the cronut for later but it smells so good. The cupcakes look so yummy and she mentioned that they cakes as well. I will be ordering a cake from here when it's my birthday. Do yourself a favor and stop by and pickup some donuts you won't be disappointed. Can't wait to try her cakes.

I stopped in here on Valentine's day and by 2pm their selection was a little slim, but since…read morethey're only open until 3pm that was not surprising. I saw on their menu board they have Gluten Free options, but the woman behind the counter confirmed it's custom order only. Still, it's good that it's an option if you order ahead. And their macrons are GF so I got some of those. They had 11 different flavors, though I only saw tags for some of those flavors so the rest will be a surprise! I also got 4 cupcakes and I had committed myself to buying 4 but wasn't sure I loved 4 flavors of what was left. I ended up with (in order of interest): apple pie, black forest, snickerdoodle and mint chocolate. I should have read my review from 12 years ago because the mint chocolate still tastes like toothpaste to me, but it's a very mild mint so that's good. I wasn't sure I'd like the snickerdoodle but it was amazing! The black forest cupcake had a maraschino cherry inside, which was an awesome surprise! I ate the apple pie one last and it had a little actual apple pie filling inside of it! LOVE THAT!! It feels sacrilegious of me to say, but I think the cupcakes have just a little too much frosting. It's also fair to say these are not cheap cupcakes. You can taste the quality of the ingredients, and they look beautiful, and you pay a premium for all that. Overall, I highly recommend these cupcakes and will definitely stop here again.

I loved the food, it was hot and very tasty, the coffee was delicious too, and the service was very…read moregood.

The food as well as the service was amazing, the owner is kind and interactive with customers…read more 10/10 service and food!!

Hiring Christine and Heirloom Baking for the cake and dessert bar for our Ojai wedding in May was…read moreeasily one of the BEST decisions we made for our wedding!!! We cannot say enough wonderful things! Christine was incredibly communicative, helpful, sweet, and so easy to work with from day one. I had seen her desserts on Instagram and immediately fell in love with the dessert bar option and all the beautiful, tasty, and artistic treats she made. I typically am not the biggest cake person, but we decided to do a small cutting cake and boy are we glad we did - by far the best cake we've ever eaten. I gave her some general guidance on style of cake decor and it was more beautiful than I could have ever imagined. And every single dessert was incredible - there was so much hype from our guests during and after our wedding about the desserts. Christine was so helpful in recommending options, quantities, and cake flavors based on our preferences. We didn't try a thing before our wedding day but felt so confident in her and she did not disappoint!! Would 10/10 (AND THEN SOME!) recommend Christine for ANY dessert needs. And when it comes to wedding planning, do yourself a favor and make this such a easy, stress-free, and tassssssty/beautiful decision! Pics by: @wearemattandjess

We ordered cupcakes and cookies for my daughter's birthday party. They were gorgeous! Absolutely…read morestunning! You almost hated to eat them because they were pure works of art, but they were delicious. All of the guests were blown away and parents were snapping pics of the bakery info for future use. We will absolutely use Heirloom for every occasion!

Very friendly staff. I had a minor error with my order and customer service was incredible…read more The bundts are all very tasty. I ordered the Dubai Chocolate, and although delicious, it barely had any pistachio katafi on it. Still really good. You can't go wrong with the Red Velvet or the Classic Vanilla. Parking can be busy especially during lunch or dinner time due to the other restaurants around. Love all the decor in the store. Clean

I recently visited this location today I have to say, it was one of the most disappointing…read moreexperiences I've had. I went in expecting to enjoy a birthday celebration, but instead, I left feeling frustrated and stressed. First off, I was disappointed to find out they couldn't offer me my birthday buns, which is a tradition (past 8 years) I was looking forward to. When I mentioned it, another guest in the store even offered to buy me one that was beside the point. While I appreciated her kindness, it felt awkward, and I didn't want to create any turmoil or drama over a 7$ bundtlet. I also expressed that my intention was to buy two more. To make matters worse, the customer in front of me was facing the same issue. It's someone's birthday--how hard can it be to acknowledge that and provide a little extra something? It should be a joyful occasion, not the most stressful part of my day. Overall, I expected much better, especially when celebrating something special. I won't be returning anytime soon.

She was so amazing! The cake turned out beautifully and my step-daughter and her friends LOVED it!…read moreNot to mention, she and her husband helped make room in my car because it was so full of birthday part decorations. Just in general a really wonderful person and if you want something crafted from the heart, definitely consider sending her an email, her response times were incredibly quick.

Best sweets around town! I have had the cheesecake bites, chocolate covered strawberries, cookies,…read morecakes, and pies :) totally recommend them all! There is nothing you won't love. My ultimate favorite are the gingerbread cookies and I recommend you order them if they are on the menu. Aside from everything being tasty, the attention to detail you get from Lady Shea's Sweets is unmatched. I can tell they really care about everything tasting and looking great :)

- Cortado 4oz, Paper Cup - $4.50…read more- Roast: Medium Dark - Milk: Whole - Foam Art: No - TOD: 1:30 pm - Prep: More than 5 min - Machine: La Marzocco - Roaster: Beacon Coffee - Baked Goods: Yes - Menu: Breakfast, Brunch - Review: 2 oz espresso/2oz microfoam. Full city, medium to medium-dark roast just into second crack. Bean roast = a sweet, balanced, and rounded profile coffee experience. Served in a 6oz paper cup. - Tip Worthy?: 25% Level (Rating Scale: 0%; 10%; 15%; 20%; 25%; 25%+) - Customers: People who come to enjoy Ventura surf city brio and a SoCal version of Euro cafe culture.

Still 5/5! Gelato here is creamy and plenty of flavors to choose from…read more But the highlight this time were the drinks we had. the hot chocolate with their whipped cream was so delicious. They make it with marshmallows and it's so good. Also the chocolate is so rich. And the horchata masala chai! Such a warm, sweet, flavorful combination of Indian and Mexican flavors. Might be a seasonal flavor? But so good! Try it if you like sweet and chai.

This is a great store for hard-to-find specialty diet, cultural foods and snacks. This feels like a…read morehybrid between Whole Foods and Lassens only this store carries less vitamins and body care items. I was both surprised and delighted to see there were Keto friendly items and they even carry a Keto All-Purpose flour I have been wanting to try. They had a few varieties of Carbonaut breads and pizza crusts in their freezer section. They carry Santa Barbara cookies, a great self-serve coffee beans section and lots of gluten-free and vegan options. Some of the prices are comparable to Whole Foods but some were even higher. Most common items sell for $2-3 more than what you would pay for at Sprouts or Vons. This is a convenient location to my home close to The Ave and I can see how this would be a great place to shop when making a special recipe. It's a clean store and it's a nice place to shop if you don't like crowds or transients on every aisle.

This market is almost too good to be true. But bruh, I'm telling you, it's true…read more First off, they have an astonishingly huge selection of products I've never seen before, and they're products that I am eager to try. Every aisle is loaded with interesting items that will stop you dead in your tracks. I could easily spend an hour just tripping on products here. Actually, I have. A couple times. lol. But the main reason I love Ventura Ranch Market is that they have, without question, the best selection of potato chips you will find anywhere in Ventura. In addition to the city's best selection of the always great Boulder brand potato chips (even more than Sprouts), Ventura Ranch Market carries Taco Works Chips from San Luis Obispo. Those Taco Works Chips are fire, Yo. But as good as those chips are, they don't come close to the exalted excellence of the magnificent Torres brand Chips, imported from Spain. Ventura Ranch Market has a fantastic selection of Torres Chips. They have my favorite flavors, like Iberian Ham, and Mediterranean Herbs. They also have some flavors I've never seen, like Fried Egg, and Caviar. Honestly, I would try any flavor of Torres Chips, I don't care how weird they might sound. Those chips are freaking excellent. Ventura Ranch Market also carries my current favorite brand of Tortilla Chips, La Rosa. They're nice and thick and fried a little darker than most major brand commercial totopos. I like that. Another super great thing about this amazing little market is they carry Rosa Brothers Milk in glass bottles. I love milk in glass bottles! Especially Chocolate milk. Well, Ventura Ranch Market has Chocolate flavored Milk, Banana flavored Milk, Root Beer flavored Milk and even more flavors that I can't remember. So many flavors! Oh, and I almost forgot to mention they offer complimentary coffee and cookies here. First time I saw it I was like, oh, that's a nice thing to do for the Grand Opening. Then I went back like a month later and they still have cookies. It's a permanent feature. And the cookies are good! Thank you very much! Free cookies and coffee while you shop. Who even does that? Mikey C says: Ventura Ranch Market, that's who .