I really wanted to give them the benefit of the doubt when i saw the 2.7 stars but I quickly learned that the low reviews were right. I hired them to do some work on a mini split a few weeks ago because they were recommend by a friend. Everything was working well for a couple of weeks, the guy that came out was nice and seemed to have done a good job. Unfortunately it doesnt seem that the problem was fully fixed. The unit stopped cooling again. Called them a few days ago and asked if they could come take another look at it. They didn't give a date or time just the vague "we'll be there today or tomorrow". 2 days went by and nothing. No communication whatsoever. 3rd day rolls around and We call them again asking very nicely, when they were going to be able to come out as we had already paid a very decent amount of money to fix the issue and just wanted to know if it was a new problem or the same one, we would have paid if needed again. They assured me that someone would be put today and I even asked if they needed our contact information, the guy assured me he had it. Again, no communication at all, waited the whole day and nothing. I definitely don't recommend this company as they have no common courtesy and are very unprofessional. read more