Always excellent service. Work always meets expectations. Would recommend Richlen for all…read moreservices.

The service here is quality. I value their service. They know their job very well. They do quality…read moreservice. If you need your car fixed this is the place to go to get honest true value for your money.

General Manager is unprofessional. Dealership doesn't stand behind their vehicles. Wouldn't waste…read moreyour time here.

Came here for service on my 2020 Lincoln Corsair. Service was quite pricey but they had good…read moreavailability and a shuttle service if you don't have a ride home from dropping your car off. Good place to come for recalls or if you're in a pinch, but too expensive for typical maintenance

I went to this body shop and had a great experience, so I recommended it when my husband's car got…read morehit over the holidays. We got in sooner than their initial estimate, but the work took longer than the week they suggested. They had to fix things then paint, and it all looked to match perfectly. However, we noticed that weekend (once my husband had a passenger) that the front passenger door was hanging low and didn't match the line of the trim. We called to see what could have caused this since we didn't see this issue before we brought it in and the accident damaged the left driver side. We were told by the shop that it was that way when we brought it in. First off, NO. We even have a few pictures before we brought it in and that was not the case. As we didn't trust what they were saying, we took it to another body shop to get an estimate to fix this issue. Within a matter of minutes, they found that the bracket on the frame that holds the door shut wasn't screwed all the way in. They surmised that someone may have taken things apart on both sides to line things up when reassembling and perhaps didn't remember to screw that part in. They fixed it on the spot for no charge.

Incredible service. I came to get my car detailed and left with a meticulously cleaned vehicle and…read morecomplimentary body work to move my shifted bumper back into place. I could not be happier with my experience. Thank you!

Amazing service Very friendly team, Ryan and his entire…read moreteam. Very efficient service. Happy with the dent removal and paint job. Very cost effective as well. Overall highly recommend them. I am independent customer .. not affiliated or friend etc.

Great service.. Quality and time…read more I had a person do a hit and run Brownell fixed what was requested at a good price and good time frame.

I bought my Chevy Equinox from here about 4 years ago and have had absolutely no issues! I've come…read morefor my oil changes and got my AC fixed when I had a cracked line! They are very accommodating, professional and nice and they even offered to give me a ride home while my car was being fixed! I will definitely use them for all things regarding my vehicle. :)

I recently got my breaks changed, new tire pressure sensors, and an oil change from Heiser…read moreChevrolet. The service is impeccable. I'm new to Milwaukee and they've been so welcoming and kind. They provide a shuttle service if you need a drive home or work and they'll pick you up when your car is done! I've continued to go back to Heiser for the customer service. I received multiple updates throughout the day on how my car was doing and what they were doing.

I've brought two vehicles here, for multiple issues. Quick service every time. Transparent,…read morereasonably priced. High level of customer service. I recommend First Rate across the board.

Very honest and generous family shop. Had a minor fix and they offered it for free after it took…read moreonly a short amount of time to remedy. Stand up guys in a industry where that's not the standard, they will have all of my business moving forward.

The owner and staff were very polite and professional. He replaced and painted my bumper, and it…read morelooks brand new. Definitely recommend!

I hate to report of my very disappointing experience with Authentic Auto…read more I have an older vintage 73 Dodge that had power window problems- in particular the driver side window failing to close and stuck open. Jim was friendly and assured me that both windows would be repaired and I left the car there confident I made the correct decision. The car needed to have window regulators ordered and considering the age of the car there were availability problems. Quite understandable if it weren't for the fact that most people want there car back within a reason amount of time. To me reasonable does not mean - not having the car for 3 + weeks for a window repair It is definitely reasonable to me to be unhappy to Jim's response to me when I asked for a time line that the car be ready? The response was in so many words "we will get to it when we can "-not acceptable to most people. Finally after I called his shop and said I've waited long enough and I will come over and get the car-then the car was done in a day later. The cost of repairing the windows was an unbelievable 880 dollars! To me this amounts to be A LOT of money 6+ hours of electrical troubleshooting I do not buy at all. While car electrical is different from equipment I worked on as a maintenance electrician the basic principles still apply. Power goes from the fuse box to the door window switch and from the switch to one plug to the window motor. Hard to believe it took 6+ hours regardless of the shape the overall wiring being in. What made matters worst was when I called to report the right side window did not work I was told it is time to get rid of the ####### power windows. I will agree that hand cranks are the way to go to me though that's beside the point . The car should of had no issues after spending an amount that would be reasonable for a new transmission or a new exhaust system. Paying close to $1000 on a half fast window repair is enough for me to never consider to go back or recommend to others

AC compressor was dead and we decided not to move forward with a $1700 replacement. We were still…read morecharged nearly $300 for just a diagnosis

I had used the service department for some time. Communication had been spotty over the years but…read moreI expressed my concerns and kept giving another chance but it kept getting worse. I recently came to the end of my confidence in them as I had been waiting for a part to come in. I hadn't heard back from them in weeks so called and they noted the manufacturer canceled the order and I had to go directly to them for reorder. I asked why I was not informed of this and they said they left a message but I never received one. Just have no confidence that ever happened as I would have a message notification if it did. Just another example of lack of care and concern for follow through. I like to work with local businesses but do have an expectation of a minimum level of service and that they actually care about providing such.