They gave me a great price on a speed queen washer. No charge for delivery. Comes with free new…read morehoses. . No charge to haul old washer away. They delivered to Menomonee Falls even though they are in Hales Corners. I me er stepped foot in the store. Whole thing was done on phone. Pay when delivered! Unfortunately there was some confusion regarding the hoses. I wanted the old hoses so i took them off the washer and set them nearby. My wife was home when it was delivered and told tnem i wanted the hoses so they reinstalled the old hoses on tbe new washer. But i will take responsibility for that. I should have hid the old hoses. I highly recommend Ritzman appliance and if uou want a washer to last for many years buy a speed queen. Its the only washer designed to last 25 years. And its made in Ripon Wisconsin

I highly recommend Ritzman Appliance! We were interested in Speed Queen after a third set of…read morewasher/dryers failed (in my opinion) way too early. Jack was able to answer a lot of detailed questions, and I like how they have the innards on display so you can see the differences among brands. Prices are competitive and all-inclusive (hoses, cables, delivery, haul away). We were blown away by the service. Delivery was within a few days (!!!) Of course, it happened to be when we had a houseful of guests. The service technicians were timely, speedy, and very competent. They even managed to haul away the old and install the new appliances without any disruption to our card games -- our guests couldn't believe how quiet they were! Everyone was taking note of the Ritzman name on the delivery truck. Do yourself a favor, if you are in the market for a new appliance -- go to Ritzman.

The price was right for my stove and refrigerator, but be aware of all the extras like a cord and…read moreanything you need with your Appliance it doesn't come with it

We purchased a new refrigerator from Grand Appliance for delivery to one of our East Side rental…read moreproperties. Great prices (better than Lowe's), excellent service (Excellent Corp Support Team), and the best delivery team in the business. Sammy and Oscar went "above and beyond" to deliver the refrigerator to our third floor unit. We are happy customers and will use Grand Appliance for all our future rental property appliance needs.

Purchases a stove and it was damaged during delivery. Floor was also scratched and corner of…read morekitchen counter was broken off.

Would give a 0 if I could. Worse customer service ever. Purchased a dryer-brought it home and…read moremotor was bad. Returned back to store, however no Dryers in that price range was available. Purchased dryer in store and paid on line for financing. Manager kept insisting it was not their fault, rather mine for purchasing online. Stated he could not do anything besides apply what we spent toward another dryer that we were already in a discount store Was terrible to deal with 2 trips to the store that day and no dryer. Absolutely no help from store Save yourself some time and don't go here....Its a dump and they do not back what they sell. Will never return

It's great having a Menards close by. While they may not carry the highest quality versions of…read moreevery brand, they offer a huge selection of the most commonly needed items for home projects. The employees are usually very helpful, checkout is quick, and the return policy is extremely liberal. They also offer plenty of opportunities to save 11 percent. Today I stopped in to pick up some cat toys and was pleasantly surprised by how large the selection was. I ended up getting a brush and a collar. We'll see if the collar is something that Stu is willing to wear.

Went on 4/1/26 and they didn't have those fragile trains by the check out section. Do they only…read moresell them at Christmas?

The Appliance Gallery is awesome! Vinney is extremely knowledgeable and he personalizes his…read moreservices to your individual needs. He is the best. Would not go anywhere else to buy appliances! Thank you again Vinney for all of your help!!! Nikki Taylor

Vinny was amazing to work with! From our initial visit to select appliances that addressed our…read moreneeds to ordering, scheduling and a few adjustments along the way...Vinny made it a seamless experience. Thank you - so appreciate your incredible communication, follow-through, and coordination of installation!! So happy - highly recommed!

AppleWatch issue.... Geek Squad was able to help but the saga continued as I still needed to get…read morehelp via Apple directly. Tech I worked with was friendly and offered good customer service. The fix got me help but the issue was bigger and only Apple could help. If you need help with your technology try the Geek Squad at Best Buy... knowledgeable, patient and friendly.

Had an awful experience at this store and was treated very rudely by their customer service member…read moreMeshach. After he was unable to process my online order, he took my phone and cancelled my order against my well, saying it would allow him to just sell the item... well that didn't work, and now no one can get me my item. He wouldn't do anything to resolve this issue, and was even rude to my mother who was also in the store. Was very brazen he WOULD NOT help with this issue, tried to kick me out of the store, but the manager came and diffused the situation and gave me a gift card. Still, the amount of hours, and disrespect suffered from this employee makes me want to avoid this place as much as possible. This was the absolute worst retail experience I have had in years.

Salesman was excellent. He was very accommodating and knowledgeable. I will be back to purchase…read moreappliances as needed. Thank you again for excellent customer service. Customer service seems to have gone out the door at many stores today. Grand Appliance is the best!

Two years ago I bought a Maytag Washer there. And today my dryer stopped working so I went back to…read moregrand appliances to buy the dryer that go's with my Washer. I was so happy to see the same sales lady Taryn Fanning She took care of everything. And she talks and ask you about your needs. Ooo ya and my dryer will be delivered and setup on Tuesday this week the store Has a very great employee And the prices are good as well. Thank you Taryn

Total con artists. Refused to move my old dryer unless I paid the driver an additional cash fee. I…read moreexplained to the delivery team that I did not need the washer and dryer removed just the dryer that was smaller is size than the one I bought from them. Sad that they try to scam ppl.

Poor quality appliances! I had been purchasing appliances from this store for years but lately…read morethere have been issues with the items. A washer I purchased from them went out after only 8 months. I went to get a new one but when they delivered it the outer casing was not even attached to the base. Even the delivery guys were surprised that it left the store in that condition. I refused it and they returned it to fix it. Three days later they deliver it with the casing now secured to the base but it didn't drain at all. Apparently their repair person does not check to make sure the appliances are working before being delivered. It seems they are severely lacking on any quality control but eager to sell. Avoid this store as they seem to have lost the ability to sell working appliances!

We were in the market for a new electric range, the sales associate, Scott, was very knowledgeable…read moreand professional, and steered us in the right direction for our purchase. Highly recommend grand appliance, and we got the cheapest price of all the other places I checked

First time customers and found our salesperson to be informative and easy to work with. We did…read morehave some problems with delivery and a need for a repair on an appliance. GA was quick to react and solve the problems to our satisfaction I felt they were very customer centric. Would go back again in the future

Thank you, Tom 28 and amazing customer service Melissa staff! I arrived at 6:15 thinking I could…read morepick up a curbside order because they open at six but I was mistaken as the "pit "doesn't open until 9 AM and I was on a time constraint with Assistance unloading at home. Tom stepped up and said I could pull around and he would load it right away! And he did. I have never been disappointed with any of my purchases over the last 20+ years! Thank you, Home Depot West Allis!

The staff were super friendly and helpful! I was looking for something that was out of stock on the…read morefloor but online it had showed they had some in the back. I walked to the service counter and they quickly helped me get what I was looking for.