It went great. They came out looked at my washer and tested it. Sadly I had to buy a new one. The…read morerepair guy was very patient, respectful and answered all my questions.

Brandon gave me a heads up that he was able to arrive quite early if that worked for me. Friendly…read moreand informative, he asked several questions, turned on the washer, did some online checking to verify the issues, and declared the patient near death. Though I wanted better news, Brandon explained the issues thoroughly and offer helpful suggestions about brands that might serve me better than the 10 years I got out of this Maytag. His suggestions were later born out by Consumers Reports reviews. I should add that scheduling was a breeze because the business line is answered by a knowledgeable and friendly person committed to service. (I know it sounds like I'm a relative or something, but I'm not. They're just that good.)

Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

Did a great job installing my stove.Came the same day and very affordable. Didn't take him longread more

From the owner: Offering 95 furnace safety check Filter replacement…read more Heat exchanger check Co smoke check Pressure safety switch check Ducting venting check Basement air loss check

Didn't know who to call to fix my oven so found these guys through an neighborhood site's…read morerecommendation and I'm glad I did! They were excellent. I was able to get an appointment the same day and Bart fixed my issue in under 30 minute. He was very nice, helpful, honest and fair in price. He gave me some great advice for maintaining my other appliances. I hope I don't have any other issues in the future but if I do, I'll definitely call them. And I will 100% recommend them to anyone else!

Really ace team of people who do what they say they will and fixed our craft ice maker without any…read moreproblem. Nice people, great service is what Kingdom is all about. There really isn't much more to say. When you call a repair service and they fix your problem and are kind, prompt and deal with things in a professional manner they deserve praise. Here it is.

Did not fix anything and increased the charge from 80 to 120. I should have said no. After he left…read morei checked what he said he did and it was nothing

We have used their services twice on separate appliances.Very professional, extremely reasonable…read more We have recommended them to others, with great success. I recently called for their services for a 3rd appliance, they recommended i unplug my refrigerator for 48 hrs to reboot, it worked! Again saving us money. HIGHLY recommend!!

My dryer quit drying. I called in and explained my problem. He immediately knew what the issue…read morewas, and had the part on hand. I picked up the part, installed it, and I have dry clothes once again. Owner is friendly and willing to help.

Beware. This guy is crook. He scammed me out of $400. He came over diagnosed my dishwasher. Said he…read morewould order the part and came back the next week to install. I paid in full - my mistake. Long story short I've been hounding him and he has gone silent on me. Guy is crook. Stay away.

Put in an online request for support on Monday night for my Samsung dryer making a rattling noise…read more Had appointment availability within 48 hours. Our service technician Nicholas was thoughtful, communicative, talked through best practices, and the range of their offerings. I also appreciate the text and image so you know who is showing up at your house. Pricing was not nearly as expensive as I thought it might be which was an added bonus! Amazing experience, amazing services, and amazing tech Nicholas! Will absolutely use Mr. Appliance Service again!

Absolute incompetence. "Repaired" refrigerator Monday. $500. It is Tuesday and the "repair" is…read morenot fixed. DO NOT RECOMMEND. AVOID. SCAMMERS.

Always get good service there. They have even replaced parts on my Dyson free of charge. They are…read morealways friendly and helpful.

I've been a Dyson customer for years, but my recent experience at their service center has left me…read moredeeply disappointed. When I brought my vacuum in, the technician told me it needed cleaning for $25 and agreed I could clean it myself. He then cleaned it anyway -- without my authorization -- and charged me $25 regardless. That's not a service fee. That's a charge for something I never approved. Dyson's customer support response was equally frustrating. Rather than acknowledging the unauthorized charge, they pointed me to their terms and conditions and offered a 20% discount on a future purchase -- as if I'd want to buy another Dyson after this. $150 in repair costs (the $25 plus a $125 part they say I need) is a lot to spend on a vacuum that has repeatedly had issues. What I needed was honest advice about whether this repair was even worth it. What I got was a bill I didn't agree to. Dyson's products are premium-priced. Their service should match. It doesn't. I won't be returning.

Mr. Appliance is the preferred vendor for Bosch dishwashers. I was referred to them by Bosch…read morecustomer service who even made the initial contact for us! We had two separate issues a month apart. First, the bottom arm that distributes water needed to be replaced, then the pump bc it wasn't draining. Both service calls were scheduled promptly with good follow up in the way of reminders. Liked the fact that the pictures of the servicemen were texted to us in advanced and they called when they were on the way. Parts ordered for the repairs came in quickly (2 days) and the return visits for repair were also scheduled promptly. Will use again.

Date of service: March 21, 2025…read more Really appreciated that I could schedule an appointment online with Mr Appliance through their website as I tend to be crazy busy during working hours and loathe leaving voicemails for companies and playing phone tag. Jalen with Mr Appliance also came when they said they would come and resolved the issue quickly and easily. The issue was a grinding noise that our less than three year old dryer was making. an obvious sign that something was not right. Jalen suspected a potential blower motor issue and got to work on resolving it. 25 minutes later the problem was fixed: Excess lint buildup that got through the lint trip and into the machine, causing the motor to have to work harder than it needed to. He showed me all of the lint he pulled out, but he piled it up on the runner below the dryer and on the top of our glass-topped washing machine, requiring me to clean off the washer and wash the runner. In addition, it was $243 for less than a half hour of his time. If the service call is $129, that would make the hourly rate $200 for Mr Appliance--I am clearly in the wrong line of work! Unfortunately I can't really give more than three stars given the cost and cleanup from the appointment.