I inquired about a relatively simply project, the simple touch up of previous, poor repair to some…read moresiding and then color match and touch up of paint. Sounds simple enough. And, when the repairman arrived I asked if he could also change out a kitchen faucet and repair a tear in some insulation. No problem, so he said. Poor time management and either an inability or unwillingness to complete the job led to three separate visits. My time and money weren't valued and the repair wasn't finished. I wouldn't rehire, and I couldn't recommend.

Hired Ace Handyman Services to do repairs and fixes at a commercial business located in another…read morestate. The job required an assortment of skills.. plumbing, drywall and painting. The location manager said the Handyman was prompt and professional and worked well to execute the repairs so that the business was not affected. The communication between Ace and myself and the location manager was terrific and much appreciated.

We had them come check out some issues after we bought a house. We originally called about one…read moreissue and before they arrived we found two more that we wanted to ask about. When they arrived they quickly fixed the issue that we called about. They were extremely friendly and said they have over 40 years of experience. As they were about to head out the door I mentioned there were two other issues we wondered if they could check out. They happily obliged. After seeing the issues they explained what was happening and quickly fixed it and charged us no more than the original quote for the first issue! I will call them back if we have another problem as they were punctual, friendly, knowledgeable, and well-priced.

"I hired this company, and they charged me for parts that were not even linked to my issue. They…read moregave me one quote and then upcharged me, failed to solve the plumbing problem, and abandoned the job completely. I later found out the employee Spencer Peck sent to do the work was not a licensed plumber. I have filed an official state investigation with Utah DOPL. Absolutely unethical--stay far away."

***DO NOT USE THIS COMPANY*…read more Initial Complaint Date: 10/09/2025 Type: Service or Repair Issues Status: UnansweredMore info On July 10, 2025 we paid in advance the full amount of $6,817.86 per contract to Remodel Express to have a portion of our hickory wood floor replaced in our kitchen due to flooding. This also included having our kitchen, dining room, living room, front entry way, and hallway sanded, re-stained and polyurethaned to all match. Remodel Express hired a subcontractor, ******, who had two installers come and do our floors. It was expressly discussed with ****** and ******** that we had custom floors and our number 1 concern was to keep the character of the floors and avoid sanding too much off making the floor look like a gymnasium floor. ****** inspected and said that they would just sand down about 1/16th of an inch, just enough to remove the old finish but keep the hand scraped appearance around the edges. His guys came and promptly sanded our floors past the 1/16" th which the guy stated that he sanded them way down because our floor was not level, but it was flat and level now! He did not ask in advance I explained that we had agreed to only sand 1/16th of an inch but that he went too far and sanded out all the hand scraped edges and character of the boards leaving a tightly fitted floor which we did not want. He then told us that he could fix it with a special rotary tool (skill saw) but would have to bring it the following day. He stained the floor and then used his "rotary tool" and ran random, sloppy wide 1/4" gaps randomly all over our floor leaving crooked, splintered, burned and separated areas that looked horrible. He did not even transition the doorways and instead just rubbed stain across without even blending. He commented that his nephew was drunk on the last day and did not show up to help and he was in a hurry for another job and left without notifying us. We complained and the companies both came out and agreed that our floor was poorly done and they would collaborate and get back to us. It has been 4 weeks and they have not returned my calls or texts.

I would NOT recommend this company Project: 56 sq bathroom…read morefloor tile replacement and tub 30x60 to shower conversion. The office manager referred us to their partner, Ray.He will tell you we do it once and we do it right that is a big Lie. After 2 months and$9K, I have a shower I can't use that has a chipped base, not sealed with bathroom walls that Ray asked me to do myself! Damaged drywall I had to paint. The caulk between the shower walls is cracked and covers with quarter round porcelain! On top of that, Ray was rude and disrespectful. I gave the manager a courtesy call before placing this review last week, and she did not get back to me as she promised. Google has two reviews 5 stars seem from two family members. You have to search hard to find reviews for Remodel Express, which is the same company as Flamingo Flooring according to the manager. These reviews were on a website that you can't place a review on. Make sure to stay away from them and hire a company that values their customers, stands behind their work, and is registered in the BBB.

Don't even bother to call anyone else for your smaller job; Doug & his crew not only took on our…read moresmall job, they did it with enthusiasm & confidence. The cost was extremely fair & when we have other projects come up, we will contact them first & probably not even bother with calling others. The project: redo a cabinet above a new fridge into an old space (29 year old space); make a large drawer for cookie sheets, etc. with small drawer above that took advantage of a space left by removing compactor. They matched the style of existing cabinets & THE COLOR!!! Super impressed! Thanks guys!

Extremely happy with our cabinets! Beautiful workmanship, super professional staff, and great…read moreexperience. Highly recommend Doug Smart!

Knowledgeable, honest, quick to respond, and professional. They won't pressure you to use them for…read moreyour repairs.

I used BASECo to fix a mystery leak in a downstairs room that had shown water entry a few times…read moreover an 8 year period. I could not figure out what was causing the leak, which only happened occasionally and without regularity to heavy rain, snow, etc. They came and quickly identified where the issue was likely occurring and described in detail how their waterproofing process does both sealing and water diversion of the affected area. Their demo team was very courteous and cleaned up their mess pretty well. They were also able to schedule me within a few weeks and this was great timing, as a lot of rain has come up where we live near Millcreek Canyon since then. I now have peace of mind that this is fixed forever and for overall less cost than I was prepared to spend.

I noticed that in my townhome, the hardwood flooring started lifting and looks like water damage,…read moreand these guys were referred to me. I called and they sent out a guy the next day for a quote, and to take a look. I am very pleased with their work, and in a kind manner, they were very respectful and made sure to clean up any messes they did. Great quality and pricing all in a timely manner. Also come to find out it wasn't water damage. The concrete foundation started cracking. Thank you for all the hard work. I Know I will be calling these guys the next time I have the project or remodel need done in my home.

This company does not accept credit cards and the owner gets very upset if you don't pay him with a…read morecheck or Venmo. I found the owner to be emotional and manipulative. I had to use a middle man to communicate with him about payment because he was so difficult to talk to. Just getting an invoice to know what I was paying for was like pulling teeth. I would not recommend this company to any of my family or friends.

Easy to work with. Had an insurance case that was taken care of just as planned. Complete…read morerestoration of a flooded basement. Remodeled as part of the cleanup, looks better than before. Great crew.