I live two minutes away and this the closest DSG store to me…read more I have to agree with the previous Yelpers and their reviews that customer service here is not the greatest. I've been coming here since this location opened years & years ago and this past year or so... service has changed. The staff isn't as friendly, they seem annoyed when you ask for help and when you do need assistance, *most* of them are no where to be seen. The selection also has gone downhill since they're always out of stock in certain sizes and I wait a couple weeks and still, no new inventory. The value is quite pricey for most things. I don't but certain brands from here since I know I can get the same thing at the outlets. I use to shop here more often but not as much now... it's just so different. Plenty of parking in the lot though so no issues there.

Purchased a thermos from the Carmel Mountain Ranch location yesterday and returned the next day…read moreafter trying it once with water because the design didn't work well for us. We requested an exchange, not a full refund without reason. Manager Barbara refused the return and was very rigid about the policy, despite the item being purchased less than 24 hours earlier. The interaction felt dismissive and not customer-friendly at all. Very disappointing experience compared to the level of service I expect from DICK'S Sporting Goods.

I had been shopping with Volleyhut for all of my volleyball equipment since I started playing (10…read moreyears), with no problems, but today they really went above and beyond. My new mailing address is a PO box, which they do not normally ship to. After trying to figure out another way for me to get my package, the employee (cannot remember her name) offered to bring the package to the post office after work, and make sure it gets here. Thank you for all of your help over the years, you have a lifetime customer here.

From the owner: VolleyHut specializes in providing the best volleyball equipment at the best possible prices for…read morethe volleyball community along with the best customer service possible. We offer indoor and outdoor equipment. VolleyHut carries Asics, Mizuno and Adidas volleyball shoes, VolleyHut also carries indoor and beach volleyballs from Molten, Tachikara, Wilson, Spalding and Baden.

Horrible customer service, rude emails, poor quality control. Shipped item missing parts and refuse…read moreto respond to emails requesting the replacement parts.

If I could rate -500 stars, I would. My husband spoke to this company beginning of April about…read moreordering a custom tent for our camper. The website stated a 2-3 week lead time, so we made sure to order within a month (April 22nd to be exact) of when we were expecting to receive the tent (Memorial Weekend). Well, we did not receive the tent by then, but decided to give it another week before reaching out - there was absolutely no follow up or communication from the company at this point. On June 6th my husband called them and was advised that within the next week the tent would be shipped. Surprise, surprise, we received nothing indicating it had shipped. So, my husband emailed and called again on June 16th and it was the same song and dance. Another two weeks go by and STILL nothing. My husband called yesterday and we were advised that it would be shipped out today, so my husband asked for proof. The proof they sent was quite hilarious, as it was a picture of two boxes, indicating no names or order identification, not even a shipping label. Well, I'm sure to no surprise, we have received no shipping information today and we're done with the back and forth. We are at 11 weeks of being lied to and tossed around, with a major lack of communication and customer service. I'd never recommend this company to anyone - I'm baffled they are even in business. Do better.

took the Handgun Safety and Introduction class with John Woo, and he was fantastic. He was patient,…read moreclear, and made the entire experience approachable, even for a beginner. His sense of humor helped ease any nerves, and he created a comfortable environment to ask questions and learn. He broke down safety fundamentals in a way that was easy to understand and made sure everyone felt confident handling a firearm by the end of the class. I walked away feeling much more informed and prepared. Highly recommend this class for anyone new to handguns or looking to build a solid foundation in safety and handling

PWG is an outstanding training facility! Tom and John were incredible instructors and made the…read moreexperience super informative , comfortable and fun. I learned new and superior techniques to help me 'unlearn' bad habits. Especially, Practice, practice, practice to develop muscle memory. You really need to stay crispy to be safe, fluid and accurate. Thanks to all at PWG for providing such a great and friendly environment!

Extremely knowledgeable and helpful…read more Owner shared some of their expertise to a novice. My kids and I were able to snag some fish at the lake because of it!

So I had high hopes for this place. My son and I are novice fisherman taking a trip to Northern…read moreTier with our scout troop to the boundary waters to fish for Bass and Walleye for a week. Went into the store with my son and said we were beginner fisherman looking to get equipped for our trip and needed help outfitting our bare rod and reel and empty tacklebox with the basics. The guy at the store pointed us to a wall with a gazillion different items and went back to spinning line onto a reel behind the counter basically ignoring us. Not helpful at all. We ended up leaving the store without buying anything. I'll try one of the other tackle and lure shops in the area to see if they are more helpful in suggesting gear and equipment for our trip. Bottom line if you are not an expert fisherman and just a novice this is not the place to go. Pity since we have over 20 scouts from Poway going on the trip and I was hoping to have a local place I could recommend for them to get their gear. Maybe this is a one off experience or whoever was so helpful to other reviewers was not working the store but based on first impressions I struck out. Hopefully this review helps the store become more helpful to folks new at the sport. I gave it a two stars cause the store is very clean, neat, and tidy but the customer service is not there.

I purchased a tent from them several years ago for my little guy camper. They make a tent that…read moreattaches to it. On my last trip one of the tent poles snapped. I thought for sure I would have to pay to get new poles. I called the company and no questions asked they asked me to send the pole that broke and they would replace at no cost. I spoke to Mike who was very nice. I was pleased with the whole process. I love that I did not have to have proof of purchase. It was a simple and easy process. Thank you for a great product and AWESOME customer service. I will buy from you again.

DO NOT BELIEVE any date these guys tell you that your order will be ready. Do not expect delivery,…read morecommunication, or anything else. They make promises they can't keep. I called them on the Monday of the week that my trailer cover was promised, just to make sure everything was on track. They hadn't even started it. I reminded them we were leaving that Saturday. "No problem," they said, as they assured me I would get it Thursday or at the latest Friday. PahaQue's terrible customer service forced us to start a wet, 7-week camping trip without a cover. Do yourself a favor and someplace else!

Great service, great value! Big selection. I always find…read moresomething at Big 5. I love their store and their people are very helpful.

Bought a pair of new goggles to open at the pool and see they're completely scratched up. Don't…read moresell used crap Big 5

CampBum and Founder Trevor really step it up when it comes to offering Full Moon hikes all across…read moreSan Diego and beyond. Known for his extensive outdoor experience, you can always expect to learn something among the stories Trevor tells. His hikes offer a chance not only to connect with nature but with other like minded individuals. Bring your children as these are kid friendly events they will be sure to cherish as memories.

That's me on one of the pictures! I LOVED this hike! I love it that these guys are putting together…read morethese free for the community. Can't wait to go on the next one!

They may be understaffed but they didn't give me the time of day. Too busy to help. Not worth the…read morevisit unless you're shopping without needing assistance.

Wildly overpriced and not worth the stop. I didn't see a single legitimate deal here. They're…read moreasking $99 for a used Costco Wavestorm surfboard--literally the same price as a brand-new one. The gym equipment is just as bad: used kettlebells and barbells priced higher than brand-new options on Amazon. Also, half the store is hockey gear Seriously, who plays hockey in SD? If you're coming here hoping to score a deal, don't bother. You won't find it here. I drove 20 minutes on my lunch break to stop by, complete waste of time.

This is one of the smaller Big 5 stores in my experience. It is a bit tight to get around. Staff…read moreare very helpful with finding merchandise. And it's conveniently located in Mira Mesa.

This Store was much better when the other store manager was here. I came in trying to get a few…read moreitems and immediately was met by the store manager Alexa having a personal conversation on the phone behind the counter near the ammo. This lasted a few minutes until she went behind a door to continue her conversation for pretty much my entire time in store (over 40 minutes, and yes I could hear her laughing on the phone while I was walking out). There was only 2 other people in the store working, and maybe 3 other customers. The staff that were actually working were very helpful, and helped my wife find the shoe she was looking for. I wasen't going to write a review, but we came in on a separate visit trying to get a duffle, the Same Manager was actually on the sales floor (surprise) and we had asked her if she could bring us one down one so we could look at it. She was right next to them, and instead called a younger employee to grab it down with some big stick that was by the front door. Why were we made to wait??? Why couldn't you do it??? I've seen stores that were going out of business with more attentive management. I advise going to the other big 5's as this one has poor customer service starting from the top!