I live two minutes away and this the closest DSG store to me…read more I have to agree with the previous Yelpers and their reviews that customer service here is not the greatest. I've been coming here since this location opened years & years ago and this past year or so... service has changed. The staff isn't as friendly, they seem annoyed when you ask for help and when you do need assistance, *most* of them are no where to be seen. The selection also has gone downhill since they're always out of stock in certain sizes and I wait a couple weeks and still, no new inventory. The value is quite pricey for most things. I don't but certain brands from here since I know I can get the same thing at the outlets. I use to shop here more often but not as much now... it's just so different. Plenty of parking in the lot though so no issues there.

Purchased a thermos from the Carmel Mountain Ranch location yesterday and returned the next day…read moreafter trying it once with water because the design didn't work well for us. We requested an exchange, not a full refund without reason. Manager Barbara refused the return and was very rigid about the policy, despite the item being purchased less than 24 hours earlier. The interaction felt dismissive and not customer-friendly at all. Very disappointing experience compared to the level of service I expect from DICK'S Sporting Goods.

I haven't been to REI in a while so I was unaware that they opened up a new building dedicated to…read moreaction sports only: biking, skiing, snowboarding, etc. It was a nice surprise to have more options and to have the extra space to roam around. Since REI is located in an industrial street, there are many parking spots available for this building and the main building. My husband and I took our snowboards to get waxed. This time around, we opted to pay for the hot wax as opposed to their free machine wax. The hot wax is usually $36 each but they were having a promo that it's half off until March. We went on a Saturday mid-afternoon and it took only about 20 minutes. I also wanted to buy some new boots and I put my name down on the sign up sheet on the clipboard. I was the next one in line and thought the wait wouldn't be too long but I still ended up waiting about 30 minutes to be seen. It seemed there was only one guy dedicated to the boot fitting area. After a while, I ended up approaching another worker and thankfully he said he was able to help me out. *Tip if you're going for boot fitting: put your name down on the list but also just ask anyone with a green vest to see if they can help you out so you don't end up unnecessarily waiting a while. I'd like to give Mike a huge shoutout for helping me find the right boots! He was so personable and he took the time to explain what I should feel. He suggested I put insoles in my boots because I have flatter feet and it made a whole difference, so I really appreciate that. Overall, we had a great experience and received wonderful customer experience between getting our boards waxed, fitting for my new boots, and checking out.

Shopping in San Diego, California…read more.. My cousins didn't have many shopping requests, but REI was one of them. We don't have REI in Hawaii, so I was game. REI stands for Recreation Equipment, Inc. Most of the merchandise seems to be geared towards camping, hiking, and other outdoor activities. I saw tents, sleeping bags, campfire cooking equipment, sunglasses, clothing, shoes, bags, first aid kits, and more! My cousin was so happy to find a pair of name brand flip flops for half off (around $50). My other cousin bought some dry-fit clothing. As long as they're happy, right? They are literally Happy Campers! =D

I came into this place twice with my wife to look at binoculars and we were greeted by the nicest…read moremen inside! Sometimes it's intimidating, as a female, to go into serious sporting/outdoors stores because people are often judgey, but this place was SO welcoming and had the best vibes because of these men! 100% this will be my go-to outdoorsy store because of the great customer service! We looked at their binoculars called "nocs," and they were REALLY good quality, and pretty! They came in different color options! I ended up buying 2 pairs, a green and a blue, and I am in love!! I'm going to use them for bird watching. They also sell everything you can imagine for rock climbing, camping, outdoors cooking, maps, and more. Definitely coming back!

Nomad always has what I need for climbing. Great gear selection, friendly staff, and just good vibe.read more

Abrupt, rude and very unprofessional manager on the morning of 02/26/2026…read more Will not spend a dime or ever return to this Turner's again. Would rate zero stars if possible.

I went here for some fishing gear and got great service and guidance on local fishing from Jaden…read moreand Jonas. Very knowledgeable, friendly, and helpful.

Great service, great value! Big selection. I always find…read moresomething at Big 5. I love their store and their people are very helpful.

Bought a pair of new goggles to open at the pool and see they're completely scratched up. Don't…read moresell used crap Big 5

I drove out here because it's supposed to be open, but it's not open. Not happy about this. Why do…read morewe have hours here but no one pays them any attention. That's really inconsiderate for your customers. Maybe there was an emergency?? If so, let me know that this was a one off and not your vibe.

Whilst visiting from the UK we went to IMO as they were the only suppliers of Filson near to SD…read more We were not disappointed - I have never seen so much Carhartt together in one place - the store is piled to the rafters with great clobber, maybe 3/5 Carhartt, 1/5 Filson and 1/5 other. A great range of work jeans, shirts, shackets, jackets, coats, bags belts and hats. Could've spent a fortune, well, we did, but could've spent even more !! PJ provided excellent service and was very friendly and knowledgable. It's a good job we don't live in La Mesa - I'd be bankrupt.

Small local surf, skate, and snow shop! You'd be surprised how much they can fit in the store and…read moreit's bigger than you'd expect. Great selection and carry some brands I was surprised to see but also stoked to see. Alec was solid help and super nice! Great knowing that this is less than 5 minutes from me

The guys at Wavelines were really helpful and friendly when I went in to buy a wetsuit for my son…read more I definitely recommend this store!!

First, I went in the store yesterday and Dena helped me find some really cool golf pants and wool…read moresocks. She was absolutely amazing! Today I went in for a return and figured it would be a quick in-and-out, but Maddy turned it into such a great experience. The store didn't have the wool socks I needed in the right size, and instead of just sending me on my way, she took the time to help me order it online right there in the store. She made sure I got the size I needed and walked me through everything. What really stood out was how genuinely kind and upbeat she was the whole time. You can tell she and Dena really care about helping people, and that's rare these days. It's easy to leave reviews when something goes wrong, but great service deserves to be recognized too. Thank you, Maddy and Dena for going above and beyond -- you made my day!

I'm often in here buying sports items (conveniently near my credit union). And whenever Ava M…read more helps me, she's excellent. I'm always surprised when a young employee does their job so well. I'm used to young people not having good customer service, so when I come across a young person that does an excellent job -- I want to make sure they're recognized. Great job, young lady!

This location has terrible customer service from the Cashier and the Manager. To begin with, the…read moresocks were advertised, at 50% percent off. When I paid, they charge me the full price for the socks and not fifty percent off as advertised. I uploaded the picture in case you wanna see the price they charged and the advertising price. After that, I grabbed some items from the 70% percent off, samples rack, and the cashier say that they were not seventy percent off and that people always misplaced things. I advise the manager to have somebody check that rack since there were many items that did not belong to the rack. The manager and the teller told me that it was my responsibility to check that you should say samples on the label and that it was not the responsibility to be checking to see if they are correct. How would they expect me to know that? They kept insisting that it was my responsibility to find out that those items were not seventy percent off. I asked for a discount sonce they were false advertising since they do not care in checking and the manager did not wanna give me any discount at all. The Manager did not agree to be responsible for the mislabeled on the items. She said that it is the customer responsibility, and the customer service is not always right, as the Manager told me. I am very disappointed.

I was walking around the outlet and decided to visit north face clothing. I was very impressed with…read moreRuben for the service he provided. I was shopping around and helped me find a men's medium size jacket and first told me they were all sold out. Definitely not what I wanted to hear. But right before I walked out he told me to follow him and found one misplaced in a different location and made my night. So i decided to buy a lot from this store thanks to the great customer service from Ruben. Flor was at the register and was able to help me pay for all my cloth and walked out spending alot of money from just looking keep up the great work. Awesome team and will definitely be back.

I've done this trail/hike quite a few times already since I grew up in the area. It's been a few…read moreyears since I had last done it and I went alone with my little dog a few months ago during the summer. BRING ALOT OF WATER. If you're new to this trail/hike, I would recommend the north trail. The south trail can be a bit confusing and you may get lost if you're inexperienced. Parking: I take a little shortcut and I park closer to Park Village elementary school and there's a little parking lot area roundabout that you can park in. Plenty of little trails , little critters, and people riding their horses through. A calming sight to see. there is good amount of water during the summertime when I went. Hiking shoes are not needed. When you get to the waterfall, there's plenty of rocks you can climb onto and it's pretty fun. Dog friendly, but make sure they're on a leash during the trail.

Los Penasquitos Canyon Preserve is a set of flat hiking trails along a dry creek bed stretching…read morefrom Black Mountain Road on the east to Sorrento Valley on the west. The round trip from one end to the other was just under 12 miles. From the east, you start at Canyonside Community Park. The parking spaces closest to the trailhead were adjacent to baseball field #8 so keep that in mind. You can actually take one of two parallel trails westward, one north of the creek bed and one south of the creek bed, towards the "waterfall" which was about a three-mile distance. I have done both before with different groups of friends. There was quite a bit of shade on certain parts of the trek. You will need to watch out for dung as horse riding was permitted on the trails. The waterfall was an area of boulders where the creek has flowing water that descends maybe 20 feet over a distance of about 50 yards. At this junction, you can cross the creek from the north trail to the south trail or vice versa to head back east to Canyonside Community Park. I have never gone west of the waterfall, but one of these days I will do so or start from the Sorrento Valley side and head eastward. If you like a long hike without much elevation, then this will be for you.