I live two minutes away and this the closest DSG store to me…read more I have to agree with the previous Yelpers and their reviews that customer service here is not the greatest. I've been coming here since this location opened years & years ago and this past year or so... service has changed. The staff isn't as friendly, they seem annoyed when you ask for help and when you do need assistance, *most* of them are no where to be seen. The selection also has gone downhill since they're always out of stock in certain sizes and I wait a couple weeks and still, no new inventory. The value is quite pricey for most things. I don't but certain brands from here since I know I can get the same thing at the outlets. I use to shop here more often but not as much now... it's just so different. Plenty of parking in the lot though so no issues there.

Purchased a thermos from the Carmel Mountain Ranch location yesterday and returned the next day…read moreafter trying it once with water because the design didn't work well for us. We requested an exchange, not a full refund without reason. Manager Barbara refused the return and was very rigid about the policy, despite the item being purchased less than 24 hours earlier. The interaction felt dismissive and not customer-friendly at all. Very disappointing experience compared to the level of service I expect from DICK'S Sporting Goods.

Great service, great value! Big selection. I always find…read moresomething at Big 5. I love their store and their people are very helpful.

Bought a pair of new goggles to open at the pool and see they're completely scratched up. Don't…read moresell used crap Big 5

They may be understaffed but they didn't give me the time of day. Too busy to help. Not worth the…read morevisit unless you're shopping without needing assistance.

Wildly overpriced and not worth the stop. I didn't see a single legitimate deal here. They're…read moreasking $99 for a used Costco Wavestorm surfboard--literally the same price as a brand-new one. The gym equipment is just as bad: used kettlebells and barbells priced higher than brand-new options on Amazon. Also, half the store is hockey gear Seriously, who plays hockey in SD? If you're coming here hoping to score a deal, don't bother. You won't find it here. I drove 20 minutes on my lunch break to stop by, complete waste of time.

Best tennis shop and service in San Diego, period. Expert advice and experience, totally came…read morethrough and saved the day so our son could make his matches in time. Don't bother going anywhere else, Westwood is the place.

Unbelievably great experience purchasing a tennis racket here for my daughter!…read more I came back to Westwood after having a couple rackets restrung and buying a pair of court shoes there and signed up for the racket demo program. Andy guided us through a thorough and logical series of racket tryouts over several weeks, which culminated in my daughter selecting her racket. I was so impressed how he focused on her feedback and preferences, and that he never rushed us into a decision. Thanks Andy for the great service and advice!

This is one of the smaller Big 5 stores in my experience. It is a bit tight to get around. Staff…read moreare very helpful with finding merchandise. And it's conveniently located in Mira Mesa.

This Store was much better when the other store manager was here. I came in trying to get a few…read moreitems and immediately was met by the store manager Alexa having a personal conversation on the phone behind the counter near the ammo. This lasted a few minutes until she went behind a door to continue her conversation for pretty much my entire time in store (over 40 minutes, and yes I could hear her laughing on the phone while I was walking out). There was only 2 other people in the store working, and maybe 3 other customers. The staff that were actually working were very helpful, and helped my wife find the shoe she was looking for. I wasen't going to write a review, but we came in on a separate visit trying to get a duffle, the Same Manager was actually on the sales floor (surprise) and we had asked her if she could bring us one down one so we could look at it. She was right next to them, and instead called a younger employee to grab it down with some big stick that was by the front door. Why were we made to wait??? Why couldn't you do it??? I've seen stores that were going out of business with more attentive management. I advise going to the other big 5's as this one has poor customer service starting from the top!

I'm typically not a Walmart shopper, but I came here specifically because I heard about the Hello…read moreKitty Valentine collection of plushies, gift sets, and other HK goodies. Since I was there already, I walked through the store and found other HK treasures. I walked away with more than I had planned to purchase, including a pair of HK shoes, lounge pants, and t-shirts. I had never realized that Walmart carried so much HK merchandise! I'll have to come back and see what other good stuff I can find! I like how this Walmart location is a Supercenter, so it carries fresh produce. Not a bad place for grocery shopping...

This is definitely a supercenter. Poway has one of the larger Walmart locations in San Diego and…read moreyou can usually find what you need here. Inventory can move pretty quickly, especially on the grocery side. They do their best to keep things stocked, but sometimes they can't keep up due to the sheer volume of sales. With that said, they move a lot of people through, but it rarely feels overly crowded. I come here for the same reason many others do. They often have the lowest prices around. The store is kept neat and clean, and the employees are very helpful when approached. Check out can be hit or miss. Sometimes you have to wait in a line and other times you can walk right up. The wait is sometimes caused by closed stations. They are good about always having an employee in the self checkout area to help if needed.

Small local surf, skate, and snow shop! You'd be surprised how much they can fit in the store and…read moreit's bigger than you'd expect. Great selection and carry some brands I was surprised to see but also stoked to see. Alec was solid help and super nice! Great knowing that this is less than 5 minutes from me

The guys at Wavelines were really helpful and friendly when I went in to buy a wetsuit for my son…read more I definitely recommend this store!!

My son needed a couple pairs of shoes. One for daily school wear and one for basketball. Since I…read morewas with, I fogured it was a good time to get me a pair. The store is conveniently located in carmel mountain plaza next to Target. Inside the store has 4 friendly workers. Each of them separately asked if we needed help with anything. The shoes are easily distinguishable by mens, women, and kids. Its easy to find your size. There are a few clearance racks so you may want to walk the whole floor. However, their clearance racks arent your typical 50 or 70% off. Its maybe 20 or 25. Good prices still, though.

While the pandemic has changed the way of business, what took place yesterday should have been…read morediffused by the employees. An impatient patron behind me in line was not social distancing or wearing a mask!!! He carried on about how long he was waiting and that they needed more people at check out, the mandate does not allow for that at the moment. I turned to him and told him he just needed to be patient because the employees were doing what they can. I asked him to back up because he was at my heels WITHOUT a mask. With that he proceeds to yell and carry on stating that I swore at him and I am a racist!!! The employee NOT checking customers out told ME that I needed to calm down!!! I will be filing a formal complaint, because my understanding is no mask, no service......this irate customer was never asked to put a mask on or to leave the store. Due to lack of employee training of customer conflict, the person being assaulted and following guidelines was the "bad guy" here. I am disgusted by the outcome!!

Extremely knowledgeable and helpful…read more Owner shared some of their expertise to a novice. My kids and I were able to snag some fish at the lake because of it!

So I had high hopes for this place. My son and I are novice fisherman taking a trip to Northern…read moreTier with our scout troop to the boundary waters to fish for Bass and Walleye for a week. Went into the store with my son and said we were beginner fisherman looking to get equipped for our trip and needed help outfitting our bare rod and reel and empty tacklebox with the basics. The guy at the store pointed us to a wall with a gazillion different items and went back to spinning line onto a reel behind the counter basically ignoring us. Not helpful at all. We ended up leaving the store without buying anything. I'll try one of the other tackle and lure shops in the area to see if they are more helpful in suggesting gear and equipment for our trip. Bottom line if you are not an expert fisherman and just a novice this is not the place to go. Pity since we have over 20 scouts from Poway going on the trip and I was hoping to have a local place I could recommend for them to get their gear. Maybe this is a one off experience or whoever was so helpful to other reviewers was not working the store but based on first impressions I struck out. Hopefully this review helps the store become more helpful to folks new at the sport. I gave it a two stars cause the store is very clean, neat, and tidy but the customer service is not there.

I love Kohl's! Applying for their credit card program was honestly one of the best decisions--I get…read moreso many deals all the time. Their clearance section is amazing too; that plus the coupons and deals - sometimes I walk out without even having to pay anything. The store is always so clean and peaceful, which makes it such a nice place to just walk around. I've bought business clothes, casual outfits, and workout clothes from here, and I've never had to return anything. My everyday purse was purchased here and has been spilled on, dropped several times, and my purse is still going strong looking just as new lol. All all my makeup is from the Sephora inside the store, which is so convenient. I've also had really great experiences with customer service. One time I lost my AirPods, and they were so kind and helpful--offering to help find them and even taking my contact information to follow up. Everyone is just so friendly. Overall, such a great shopping experience every time!

Went to Kohl's to submit an Amazon return. I appreciate the fact this location is close to where I…read morelive. It makes it simple and easy. The store is large, clean and bright. Since a lot of Kohl's stores are closing, I was happy this location still exists. Now that I know it's here, I'll be back to do some shopping. I'm still very thankful for the Amazon Returns desk located in the store. It's so convenient.