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2 years ago

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Pacific Landscaping and Maintenance - Group Shot

Pacific Landscaping and Maintenance

(134 reviews)

Clairemont

I had despaired of ever getting the slope (well, more like a cliff) in my backyard cleaned up and…read morestabilized with a secondary keystone block retaining wall. It wasn't a complex job, but the the site was a giant mess, with a lot of overgrowth and debris. Michael's bid was well within my budget, and he was able to schedule the job for a time that was convenient for me. He also offered clear explanations about why the work would best be done a certain way. When it came to the work itself, his crew was outstanding. They arrived on time, kept on schedule, and cleaned up the site at the end of every work day. I have never seen such an organized, well managed job site. They were truly exemplary in all respects, but especially in regards to the quality of their work. When it comes time to replace my fence, my patio cover, or my driveway, I will definitely call Michael.

We had an excellent experience with Pacific Landscaping and Maintenance from beginning to end…read more Michael arrived on time for our initial appointment, and his estimate was the most competitive we received without cutting any corners. In fact, his proposal included everything needed to properly prepare and establish a healthy lawn, while other estimates we received were significantly more expensive and included less. Michael recommended St. Augustine grass because we have a large dog, and within a week, his team was ready to start the project. He explained the entire process ahead of time and gave me detailed guidance about the watering schedule, mowing schedule, and recommended equipment for maintaining the new lawn. The crew was amazing--efficient, professional, polite, and extremely hardworking. Carlos, the crew lead, was especially impressive. He is calm, knowledgeable, and very detail-oriented. He listened carefully to every concern I had and made sure everything was addressed properly. The project was completed ahead of schedule, and they even installed a fence that we provided to protect the new lawn from foot traffic and our dog while it gets established. The finished lawn looks absolutely beautiful. The new sprinkler system is quiet, efficient, and works perfectly. They used new, quality materials and clearly did not cut corners anywhere in the project. After comparing several companies and estimates, I am very happy that we chose Pacific Landscaping and Maintenance. We received a better, more complete project at a very competitive price. Michael, Carlos, and the entire crew exceeded our expectations. I highly recommend them!

Advanced Sprinkler & Drainage Repair

Advanced Sprinkler & Drainage Repair

(85 reviews)

Kearny Mesa

Ernesto showed up on time and began working immediately. It turned out to be very complicated…read moreissues with my drip irrigation. He worked hard and fast to resolve the issues and got them resolved to the best of his ability.

TLDR version: The job ended up requiring 2x the amount of…read moremoney that I was quoted at and took 4x as long - Then they stopped returning my calls and emails without finishing the job! Detailed version: I had a conversation with them to come out and completely fix my sprinkler system as summer started in May. I have a large yard and about 50 sprinklers. I knew the system in my front yard needed particular help. The only time I could schedule was while I was at work. The worker ended up replacing some sprinkler heads, finding a line that had grown into a tree and stopped there. He told my wife we'd need to remove the tree to fix that line; the backyard sprinklers are all fine but there needs to be more work done to the front yard sprinklers. He charged me the quoted amount and left. I had to call to complain, as my system was not fixed. It seemed like he told me what I already knew and left! I got rescheduled for a second visit one month later. The same guy came out again and I told him we don't want to take the tree out and that he should be able to divert the line around the tree. That took most of his visit. He charged me more, but gave me a discount of 3 hours of labor. We rescheduled a third time for another month out so he could fix the rest of the lines because he had another job that he had to get to. His third time out he fixed most of the lines in the front yard but had to rewire a some of the lines that were not syncing to my irrigation system. The rewiring changed the input on the timer and some are still currently out of sync. When he was done, the worker said there were also still some small things that he had to fix in order to complete the job. We had to reschedule a fourth time - another month out - as he had to leave to get to another job. The worker told me that he would charge me during the next visit. His fourth time out was meant to be the last time he needed to come. I made it clear that I wanted to check every line with him before he left. He fixed the remaining lines that needed work in the front yard, then we checked each line on my irrigation system as I requested. As it turned out, several lines in my backyard were showing an error code and not working, despite him promising me that every line was working. He told me that he would have to schedule another visit as he had to get to another job. He charged me a discounted rate and then left. I tried to reach out to the company through email and texted the worker's personal phone number that he gave me - to no avail. I didn't receive a response to my emails or texts. I wanted this job to be done at the quoted amount at the beginning of summer... but instead I had to (and still do) manually water the areas that are not working. This takes away time from me being with my wife, my 7 month old baby (currently - 3 month old in May), and my four year old. It ended up costing double the initial quote, quadruple the amount of time, and the job is not finished. I would NEVER call this company again.

BackYard Renovations - landscaping - Updated October 2026

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