My family has been going here for a few months. Today two of my adult children went in. From the…read moremoment they walked in they were being watched a treated as though they were up to no good. When it came time to pay. My daughter clearly stated she wanted to use her card for $40.00 of the purchase an would pay cash for the rest. An older lady asked the cashier "do you know how to do that". So these ladies went back and forth on how it's done. When all is said and done they used her bank card for the whole purchase and COMPLETELY MESSED UP MY DAUGHTERS BANK ACCOUNT, Putting her account way over. Some lady pushing man in a wheel chair tried to intervene and said "I can fix it now I can fix it now" She ended up yelling at my daughter. While 10 different people stood around just watching. A total complete SHIT SHOW !! My daughter now an EMOTIONAL WRECK. Was worried about her account an just wanted to leave. These people treated my disabled family as though they were there to steal an then ended up STEALING FROM MY DAUGHTER..... horrible HORRIBLE PLACE. Would not recommend anyone shopping here. Not worth the ABUSE !!

Always great service and a local feed store that we should support. Strong female workers who…read morealways help carry out my heavy duck corn to car!

Mud Bay has been a total game changer for me! They carry the healthiest brands for my pets & the…read morestaff are incredibly helpful. I've swapped everything I used to buy from PetSmart with brands from Mud Bay & I am loving the difference. The toys last longer, the food is healthier, & they have cat litter that doesn't track all over my floors. Best of all, the employees always make my trip enjoyable. I've never seen so many kind, knowledgeable people behind one counter! They always have great insight & offer to carry things to my car for me. The store is always squeaky clean, too. If you have pets, Mud Bay is a MUST.

Great store, amazing selections of pet products, and wonderful staff! Everyone here always makes me…read morefeel so seen & heard, and they provided me with great comfort when I had to face the passing of my cat last year. I couldn't be more grateful to have this store nearby. (And special shoutout to Megan, who's been there for me through some incredibly tough moments and has made this store such a special place to go to.)

Hello, I have know Beverly for going on 15 years now and her customer service is top notch. The…read moreKnowledge she has about birds and their needs is not found anywhere in this industry. She has always been a huge help and we are grateful to have such a business here in old town Beaverton. Everyone must support local business over the big stores and that has always been my motivation when recommending good business people. Hope you will go by and check out her store and please support local businesses in your area. Thank you, Chris l

You Can't visit the birds like we used to years ago and the gal wanted me to buy pounds of food. I…read moreonly wanted some samples because my rescue cockatiel is not adventurous with trying new food. I'm glad I didn't get more because he won't eat most of it. This used to be my go too place 20? Years ago. I hope she's able to stay open as long as she wants to be. She seemed a little unhappy I didn't purchase more. I'm sure sales are hard now with online ordering. Maybe if she made it more fun to go in there'd be more visitors.

The only reason why I don't give Bird Hut 5 stars is because I wish they would get a bigger place…read morefor their birds and expand their business to other areas. I've done business with them a few times and I've never gone away unhappy. I adopted two Quakers from them over the last seven years. The first one "buddy" who turned out to be a girl... was a rehome that had to be relinquished after 10 years. I had that bird for six years until it sadly passed away in an accident. The second was also a rehome who I adopted two years ago after that tragic accident. It was a bird they did not have any history on. The bird came from very bad circumstances when I took it to the vet it had suffered from a lot of social isolation that came out after I brought it home. When I called in tears asking what to do because I didn't think I could keep the bird "Samantha" talked to me with compassion and care, and I decided after talking to her I still needed to give it at least a few more months. My bird made a huge turnaround now after two years she was completely different bird that just needed the love that they entrusted me with to give her. Ceresa sold her to me and put her trust in me involving herself in the transition and because of her they even let me have her a week early. I have lived up to that trust and given my bird all the time, vet care that she has needed to recover from a previous past that was not good. I'll be going there soon to buy a bigger cage. I look forward to them seeing my Quaker April who is now renamed Gigi! thank you Bird Hut trusting me for the two rescues you let me love and take home. You are always involved in their care and your employees, always concerned for their well-being.

Took my conure in for his nail trim and wing trim and I've only went to them for almost everything…read morefor my bird and I live an hour and 10min away but I really love how they handle my bird with care I don't have to worry about anything.Super good people,family owned love the girls at the counter working today that did Stevie's nail trim and answering all my questions! I honestly couldn't recommend a better place for adopting birds! Getting goodies or toys I went home with a new toy for him today and it is the cutest and the treats are always very reasonably priced.Ill be back to get my girls nails and dna test done soon.appreciate all the hard work and dedication and TLC you put into each and every one of your birds.

We are so impressed with the West Linn bird shop! They are extremely knowledgeable people with the…read morehighest quality bird supplies available! Today we went for a new suet feeder and hook to hang it from. The staff was willing to help and very professional. They also have a really great selection of decorator items and I have a difficult time not buying more than I should ;-)

They are very knowledgeable and friendly here. I always pick up my premium sunflower seeds chips…read morehere for all my finches and Grosbeaks that hang out in my back yard. I did get a new small bird feeder as I have a really big one that everyone comes to but the smaller one is for the tiny finches only. This will give an easier feeding. Yes, prices have gone up but that's with everything and everywhere unfortunately.

Super helpful! Shout out to Jae for the advice on my dog's digestive issues. Really appreciate the…read moregood sized sample of cat treats as well once I mentioned that I had multiple pets! Reasonably priced and loved the one on one attention! Thanks so much!

I wish I had discovered Pets on Broadway years ago! I have a cat, and as we cat folks know, they…read moreare both fickle and fussy! Well, this store has helpful staff AND a fabulous return policy! I believe they will take back returns within 30 days. I bought a little toy for my cat with a Silvervine stick. The ads on Facebook will try to get to believe it is far more potent than catnip. Well, I took the felted heart with the stick off the cardboard to gave it to my kitty - she ignored it. No reaction at all. I put the toy & the cardboard in a bag and returned it the next day. Easiest returns ever. They have you as a customer in their computers, so it's quick and easy for the staff, too! I now referring all of my pet friends to this store.

Everything you need for all your pets. Cats, dogs, birds,…read morereptiles and fish. I love supporting my local small businesses.

Update:: they have upgraded their fish department. Much better looking tanks, lighting, and variety…read moreof fish. The only thing I will say is some of their fish prices are off the wall. As a business owner I understand ALL OF THE City of Portland taxes, Multnomah country taxes etc... but on 162nd and division they shouldn't be charge more money (.50each) for neons than the Wet Spot Tropical Fish or Broadway Pets. Fish should be priced a little less than in town.

I've gone here twice now…read more Both times the workers are on a mission doing something and don't notice me until they see me with my little pup in my arm and my small chihuahua-shihtzu. I don't get offended by that at all, it would be hypocritical of me ! I enjoy the treats they have for dogs and the workers always asking if they can say hi to my dog! The free popcorn. Is a perk because I don't really eat pop corn. The last time I went in the woman at the counter asked to take pics of my pups for instagram and I happily obliged. They gained a new insta follower and I went home with a good amount of treats for the dogs and popcorn. I'm glad this one is a 5 min drive from my place.

This place has all the natural brands like Fromm, Firstmate, and what we've been buying for our…read morecats and dogs PLUS Scratch N Peck poultry feed and bedding so it's now our one-stop shop. I went in when they were doing $5 nail trims so that is offered too

Just went in to browse when meeting a friend in the area. I had some time to kill before a meeting…read morein the area. I'll be back now that I know this shop is here. There is one closer to me in Beaverton as well.

Whenever I'm looking for a gift for a garden lover friend, or myself, I head to Backyard Bird Shop…read more As the name implies, they have everything a bird lover / bird watcher would need. Bird houses, perches, suet, seed, hummingbird feeders, nectar, birdbaths and books. But there is so much more! In my opinion, every garden needs a touch of whimsy. Here you can find lots of fun and unique yard art. Garden stakes, decorated birdhouses, painted metal flowers and insects, a variety of suns to hang on a wall, mosaic birdbaths, fun shaped rain chains, wind chimes, to name just a few. Today I was looking for a hummingbird feeder for friends who bought their first house after living in a condo for years. They had a great assortment of feeders in a variety of shapes and materials, plus nectar. I know it will be most appreciated and will provide hours of joy watching the hummingbirds, which are quite magical. Friendly and knowledgeable service. Huge selection. Parking right out front. Easy access to I-5. All good!

Our family loves this place! Tropical Hut is always a fun place for us to stop. The staff is super…read morefriendly and helpful, and you can tell they truly care about the animals. They're very knowledgeable about their fish, snakes and reptiles they have in the store, and they're always happy to answer questions or share interesting facts. It's clear they take great care of their animals, and it makes the whole experience even better. Highly recommended for reptile lovers or anyone curious about exotic pets! Now the Cons: The location doesn't have a parking lot. So finding parking during the busy time of the day can be difficult. When you walk in it does sort of smell, but then again it is a pet store so keep that in mind. They definitely utilize the space that they are in (small space) so if you're claustrophobic this might be a challenge for you or I don't recommend going in. Over all this is a great place.

Friendly service, a variety of products, and the animals are in good condition which sadly is rare…read moreto see in other stores like this.