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    Clackamas Feed & Pet Supply

    3.6 (17 reviews)

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    Horrible quality

    Alright here we go. Decided to stop into Clackamas Feed on 7/14/22 to pick up a couple bales of straw as my usual feed store was currently out and awaiting their delivery. First off, I was taken back by the price-- $16 for a 50# bale was insane to me when other feed stores in surrounding areas run $7 per bale. Way steep, but I paid the price for two bales because I needed straw for my animals. Well, as soon as I get home and pull the bales out of my truck, they quite literally fall apart into a million dusty pieces. Then I realized why each one was triple twined, because I'm pretty sure they just swept up whatever was leftover on the ground after baling and twined it up to try to sell. It is THE ABSOLUTE WORST quality of straw I have ever seen. Pieces were so small that one of the twines had just actually slipped off to the side of the bale as it fell apart and basically just turned into dust. Okay, I get things happen, that's fine. We give them a call a couple days later to ask if there was a way to return these bales as they are completely unusable for us. Girl who answered the phone was apologetic and mentioned that they had a few others call in about the quality of straw and they were aware of it. She then calls the owner to ask about returning and we can hear the owner cackling over the phone saying there's no way she would take it back, especially since we opened it. Well no, definitely didn't open it ourselves, you can actually see the twine still attached.. the bale basically disintegrated on its own. My fiancé asked if he could have the owner call him directly to discuss. "You get what you pay for when you buy straw" Yeah well when I also spend $16 dollars PER BALE, I expect to get a least decent quality straw. Not basically sawdust. The owner's attitude was SO terrible about the entire situation that my fiancé ended up having a few choice words with her. Finally, after basically having a pissing match, she agreed to take back the bales. We couldn't make it in for a few more days, but when my fiancé was finally able to bring them back to the store, we were met with - "If they were SO bad why are you just now returning it?" Well lady, we both do have a full-time jobs AND run a small farm, so being able to drop everything to attempt to bring your sawdust back to you during your open hours is very difficult for us. Lo and behold she threw a fit and didn't let him return them. So now I have spent $32 on what can essentially only be composted as it is completely worthless. I don't know what became of this place. Not sure if the whole expanding and 'rebranding' thing went to their head or what, but they sure aren't that fun farm feed store anymore. Used to come in here all the time and be met with a friendly atmosphere and chat with all the ladies... But now they've apparently crawled up on their high horse and are too good and greedy. Especially since they are fully aware of the sh*t quality they are selling. I spoke with other feed stores after the fact about what they would do in this situation and they immediately said they would take it back regardless, because that's just good customer service. I've purchased a lot of things here over the years, both personal and for work, but now I will never give them my business again and will forever speak badly of their name and turn people away from here. Such a disappointment.

    Stewart is examining the prize we won at the customer appreciation day event.

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    6 months ago

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    3 years ago

    Great company, great employees! Wonderful store with lots of products. Highly recommend this business!

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    6 years ago

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    Ask the Community - Clackamas Feed & Pet Supply

    Review Highlights - Clackamas Feed & Pet Supply

    Shout out to Melissa - Yesterday and a week or so ago, I visited the feed store and dealt with her both times.

    Mentioned in 2 reviews

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    Love this Petco, this is where I adopted my adorable kitty! Back in the days before Covid when they…read morecould partner with local shelters, they had a Kitty Palooza weekend. Grieving the unexpected loss of my 3 year old Bengal, I was searching online for kittens and saw one that I couldn't stop thinking about. When I called Petco, they were closing for the day but told me the cat had not been adopted and they would make sure that she was there in the morning. I arrived at 10am and the minute they opened the cage and handed her to me, she couldn't stop purring and I couldn't stop smiling! She is the sweetest, most affectionate and playful kitty and I couldn't be happier. Now 2.5 years later, I'm shopping at Clackamas Promenade which I often do, and noticed Petco over by Target. In all this time, I had never come back! I had been there to adopt the kitty but at the time, never realized it was a Petco. Crazy! Especially since Petco is the only place I buy kitty litter since they carry SoPhresh, the absolute best litter on the market. Little tracking, no oder, scoops easily and lasts. 14 pounds cost just $6.99; $5.99 if you refill a jug, saving you a dollars and the environment. Coincidentally I had my 14 pound refill jug in my car trunk as I was planning on going to Petco Unleashed on the roundabout way home. I wondered in to fill up on kitty litter and check out the store since it's located in an area that I frequent. It's a large Petco with a unique footprint. When you enter, there are cash registers and the pet supplies are to the left, up a few steps. There are lots of dog toys, beds and clothing, along with food, bones and other dog supplies supplies. Some super cute pull toys! Also lots of cat supplies; dry and wet food, treats, beds, scratching posts, toys, and of course the refill station for SoFresh. Management - please look into carrying Nulo brand dry cat food. If Petco carried, I could take care of all my cat needs at one store. Petsmart and Broadway Pet carry Nulo, specifically the Hairball Management version that works and is a necessity for my two long haired cats. In the back area of the store, with a nautical theme, are the fish, lizards, and other small critters. The area was very clean with no fish or animal smell. They also groom dogs at this location. The staff is super friendly. The best part of my visit was getting to cuddle a Golden Doodle puppy who as there with his owner. The cashier gave me some treats to give the puppy, which we both enjoyed! He, the treats; me the love. Glad the receptors in my brain we're working that day and made the connection that there is a Petco at Clackamas Prominade. When I empty the last of the litter into the kitty litter pan, I always put the empty jug in my car so that when I pass a Petco, I can refill. This Petco is now on the list!

    Made an appointment for a full bath, haircut, glands and nails for my dog. Petco has been grooming…read moremy dog for years. I Uber'd up there and was told that they couldn't groom her unless I had a note from my vet saying it was okay to groom her when she has a minor heart murmur. Vetco (Petco's mobile vet service) diagnosed her 3 years ago. You don't have that on file when your company was the one that treated her? So, $50 of Uber rides and half of a wasted day and I didn't get any grooming done. Never going back to this location. Read all of the other reviews, they're just as bad.

    EarthWise Pet - Located next to the popular and dog friendly Valley Public House!

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    We love coming here to self wash our pups. Super nice tubs and water pressure. Plus the staff is so…read moresweet and helpful! Thank you EarthWise

    I have always had a great experience here, and the employees have typically been friendly and…read moreknowledgeable. However, yesterday's visit was very uncomfortable. My partner and I came in looking for Omega Oil. The employee, who was already at the cashier, stood up and stared at us as soon as we walked in. Once he told us where to look he hovered over counter and stared. At first, I didn't think much of it. We then asked where the dental cat treats were, and he walked us to the aisle--but instead of asking if we needed further help, he just stood there watching us. At this point my partner and I were having our own conversation about the treats, right in front of him. After we started looking through the treats, he moved to the next aisle over and continued monitoring us. Each time I moved, he seemed to move as well to keep us in sight. At one point, I turned around and saw him standing there petting some peacock feather or other times staring at products.The entire interaction made us feel singled out and extremely uncomfortable. I understand businesses need to be aware of theft, but there should be better guidelines on how to do that without making paying customers feel targeted. Though my cat loves the rabbit feet from this store, unfortunately I won't be returning after this experience.

    Nature's Pet West Linn - Fromm Pet Foods marketing cracks us up

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    This is the place to go if you're in need of a specialty pet food. We recently got 3 new Yorkie…read morepuppies and the breeder has recommended Primal, a raw food "paleo" balanced diet. This is the only store in the area that sells Primal and they carry a nice selection of the fresh frozen food. The employees know the products and are very helpful. It's a bit of a drive for me, but worth it.

    Possibly be spoiled by nice people in Southern California?? Never thought I would say that, but…read morecompared to the rude employees at this store, yeah I'm saying it. Used to live in Washington and every natural pet store I found living there for 12 years have all put this store down to one star. First time I went in, a young women with blonde hair, no glasses helped me out. She was really nice and told me if my dogs didn't eat the NWN raw food I could exchange it. They ate the bag after not eating for a day. So next time I buy another bag and a bag of small batch. Who I'm assuming was the owner and a much older employee were both stand offish and not very welcoming. I got a look when I asked for treats with healthy grain. They did say I could exchange either bag if my dogs didn't eat it. Third time is the charm and last time I'll be shopping here. I went to exchange the NWN as they didn't touch it. The young women did not want to return the bag, and told me it would be just go to waste. I told her what she wanted me to do about that, maybe they should change their store policies as I was told twice I could exchange or return. She said yes if only the dogs refused to it. I told her again, they didn't touch a single nugget. Refused to eat the food. Not sure what the difference between saying they didn't eat the food, verse refused to eat it. Guilt tripping a customer returning food is such bad taste like Hahahah I had to sit in my car have a good wtf laugh and write this review. Onto the next natural store. Lucky for me healthy pet is closer. Let's hope they are nicer to their customers and don't try to guilt them returning product they said they could return or exchange.

    Clackamas Feed & Pet Supply - petstore - Updated May 2026

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